Ratings based on 6,226 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from boston

Good hotel if you have an early flight next day.

Posted Jul 29, 2017
Room was nice, food in bar was good although took a while before we were noticed by waitress. Ordered room service and was told to come down and get pizza. That's not room service. On top of that, it was an outside pizza place and required payment in euros. This wasn't mentioned on room service card in room. Rather frustrating.
5 out of 5
by A verified traveler

Excellent Hotel

Posted Jul 28, 2017
Pros: Rooms are lovely and facilities are excellent
Cons: Parking was very difficult to find and should not be an additional charge.
Location: Location great for a flight the next day.
An excellent hotel for a night prior to a flight from Dublin airport. Facilities are very good but long waiting time to check in. Extremely busy. Parking was extra which I was surprised at. Extremely difficult to get parked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient when departing from Dublin airport

Posted Jul 27, 2017
The staff is pleasant, welcoming and warm. The rooms are clean and comfortable. The breakfast was very good.The dinner was passable though the staff was wonderful. It's a good choice if departing from the airport early the next day.
Comment from Hotel Management
Jul 28, 2017 by guest relations, Hotel Management
Dear Guest Thank you for choosing the Clayton Hotel Dublin Airport for your stay. We were delighted to hear that you consider the Clayton Dublin airport to be a good hotel staffed with a team of friendly and helpful individuals. It is our team goal to deliver the highest possible excellence in the standard of our hospitality and service so we thank you for your kind comments. We would be delighted to be your host in the future and you can rest assured, you will receive the warmest of warm Clayton Hotel Dublin airport welcomes! Kind regards, Ms Leslie Rogers
4 out of 5
Recommended
for Everyone
by A verified traveler from usa

No Air conditioning

Posted Jul 27, 2017
Pros: Food was good.
Cons: Install air con or ceiling fans.
Location: Airport
When i pay $$$ for a hotel I expect air conditioning it was an uncomfortable night even with the window open
Comment from Hotel Management
Jul 28, 2017 by guest relations, Hotel Management
Dear Arwyn Thanks for choosing the Clayton Hotel Dublin Airport for your stay. We endeavour to make our guests happy now that we are a 4 star property under the new brand Clayton Hotel Dublin airport. As we are committed to providing the very highest standard of service and amenities for our guests to enjoy, we are currently undergoing an extensive refurbishment programme in our bedrooms to include air-conditioning units. We sincerely apologise for the inconvenience during your stay and we hope your recent experience will not deter you from returning to the hotel where perhaps this could afford us the opportunity to win back your trust and goodwill. Kind Regards Ms Leslie Rogers
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel near airport

Posted Jul 26, 2017
We enjoyed the hotel very much for our last night before returning to the US, however, we understood that the shuttle service would be about 30 minutes, it was closer to an hour which made us late for check in. If using the shuttle, calculate an hour to get to check in.
Comment from Hotel Management
Jul 28, 2017 by guest relations, Hotel Management
Dear Guest Thank you for choosing the Clayton Hotel Dublin Airport for your stay. We were delighted to hear your stay was an enjoyable one, however we were sorry to hear there were delays regarding our shuttle bus service. We truly apololgise for the inconvenience and we will be addressing this matter to our transport manager. We thank you for your very valuable feedback and hopefully we can look forward to welcoming you back in the future. Kind Regards Ms Leslie Rogers
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2017
Check in was smooth and staff was very friendly, rooms were clean and comfortable, when we went down for meals and drinks the seating nt was very relaxing and the staff was very accommodating and friendly. The breakfast in the morning was a perfect way to start a busy day of traveling. My husband has stayed here many times but this was the first time our family was with him, and we will definitely be back.
Comment from Hotel Management
Jul 28, 2017 by guest relations, Hotel Management
Dear Guest Thank you for choosing the Clayton Hotel Dublin Airport for your stay and for taking the time to write a review, you have no idea how much we really appreciate it, it makes all our hard work worthwhile. We are absolutely thrilled that everything went so well for you. All our guests opinions and feedback is very important to us as we work very hard to ensure that everyone has the very best stay possible and thank you for your kind comments, we would be delighted to welcome you back again in the future wherein you will receive the warmest of warm Clayton Hotel Dublin airport welcomes!! We value your business and hope to retain you as a customer for many years to come. Kind Regards Ms Leslie Rogers Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario

Modern Hotel close to airport

Posted Jul 25, 2017
Cons: It took 2 hours for me to get room service as no one was answering the phone, and front desk gave me the run around.
It's a beautiful modern hotel close to the airport with free shuttle service. Restaurant, bar, quick check in and very clean. I would stay here again.
Comment from Hotel Management
Jul 28, 2017 by guest relations, Hotel Management
Dear Sonia Thank you for choosing the Clayton Hotel Dublin Airport for your stay. We were delighted to hear our free shuttle bus service was of benefit to you and your dining experience was to your taste. However we do wish to apologise for the inconvenience you experienced due to a delay in our room service contact. We will be addressing this issue with our food and beverage manager. We take this opportunity to thank you for your very valuable feedback and look forward to welcoming you back in the future. Kind Regards Ms Leslie Rogers
3 out of 5
by A verified traveler from Chicago

pricing based on U2 concert?

Posted Jul 25, 2017
Pros: close to airport & transportation to the airport
Cons: staff at reception - mostly they are inpatient and not very friendly. The man that checked us in didn't speak loud enough-I had to ask him to repeat
Our room was 250% higher than the last time we stayed (earlier in 2017) & we think it was because of a U2 concert that we were unaware of when the need to stay by the airport arose. Perhaps the Clayton chain should consider the article in the Irish Independent on 23/07/2017 that featured hotels that abused their ability to grossly overprice their rooms & take advantage of the need for lodging.
Comment from Hotel Management
Jul 28, 2017 by guest relations, Hotel Management
Dear Mary Thanks for choosing the Clayton Hotel Dublin Airport for your stay. We endeavour to make our guests happy now that we are a 4 star property under the new brand Clayton Hotel Dublin airport and we appreciate all your feedback always! We take all your comments on board and it is your opinion that drives how we implement new standards, procedures and training. We would love to be your host again sometime in the future and you can see what new and wonderful things we have done to our hotel. Kind regards, Ms Leslie Rogers
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Easy one-night stay

Posted Jul 25, 2017
I stayed one night to catch an early flight. Very clean and spacious room. Be careful of airport shuttle because it fills quickly especially early morning one.
Comment from Hotel Management
Jul 25, 2017 by guest relations, Hotel Management
Dear Elizabeth Thank you for staying at the Clayton Hotel Dublin Airport for your recent visit. We love to hear comments back from our guests as it helps us keep up to our standards of excellent service to our guests. We thank you for your feedback and hopefully we can look forward to welcoming you back in the future and see what new and wonderful things we have done to the hotel. Kind Regards Ms Leslie Rogers
4 out of 5
Recommended
for Everyone
by A verified traveler

good experience

Posted Jul 25, 2017
We arrived in Dublin at 2 am found immediately the shuttle for the hotel and received great care. The room was welcoming and clean. I wished we could stay longer but we had another flight to catch in the moy
Comment from Hotel Management
Jul 25, 2017 by guest relations, Hotel Management
Dear Guest Thank you for choosing the Clayton Hotel Dublin Airport for your stay. We were trilled to hear our free shuttle bus service was of benefit to you and so glad to hear your room was to your satisfaction and we thank you for your kind comments. We would be delighted to welcome you back again in the future wherein you will receive the warmest of warm Clayton Hotel Dublin airport welcomes!! Kind regards, Ms Leslie Rogers