Exterior

Reviews of Finnstown Castle Hotel

3 out of 5
Finnstown Castle Hotel
Newcastle Road, Lucan, Dublin

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay
A wonderful property. Beautiful area (be warned google maps does try and confuse you). The welcome was warm, the staff were excellent and the rooms were brilliant. Will definitely be coming back!
Stayed 1 night in Nov 2022

6/10 Okay

Steve

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

Laura

Stayed 1 night in Nov 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Luis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Only problem for us was the internet was down for a couple of days
Stayed 4 nights in Oct 2022

10/10 Excellent

Anna

Stayed 1 night in Oct 2022

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great staff! Great food!
Stayed 2 nights in Oct 2022

10/10 Excellent

Tracey, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property!
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn break
Very comfortable nice decor beautiful gardens. Will stay here again
Stayed 1 night in Sep 2022

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location for the airport
Stayed 1 night in Sep 2022

10/10 Excellent

Celia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel and surroundings, very nice staff, the room was a bit cold but otherwise absolutely perfect
Stayed 1 night in Sep 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and I enjoyed my stay - The facilities that the hotel has are not evident and no information given about them either at reception or in the bed rooms- It would have been nice to know what was available
Stayed 4 nights in Sep 2022

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Terrific staff. Very welcoming. Veey comfy beds.
Stayed 1 night in Sep 2022

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Michael

Stayed 1 night in Sep 2022

8/10 Good

Francis

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Senior male staff sadly lacking in interpersonal skills. The building is nice.
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2022

10/10 Excellent

pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and beautiful property. The outside grounds are very well kept and there are tables through to sit outside and enjoy the beauty. The spacious rooms have everything you need! Nice comfy beds, hot, clean showers with plenty of water pressure, a table, desk, large window, and a coffee and tea station with hot water pot. Nice bar, too!
Stayed 1 night in Jun 2022

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. I have stayed here twice and each time was fantastic. Very quiet. Great location. I cannot wait to stay again.
Stayed 4 nights in Jun 2022

10/10 Excellent

AINGEAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
set in beautiful grounds. rooms and linen were clean and highest standard . buses to city outside gate.
Stayed 1 night in May 2022

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was real nice, wish we could of stayed longer.
Stayed 2 nights in May 2022

10/10 Excellent

Bartina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Tadas

Stayed 1 night in Apr 2022

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The property was stunning the room was very spacious and cleen The only letdown was the banging doors late in to the night. And closed reception at night
Stayed 2 nights in Apr 2022

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and lovely rooms! Very quiet. Tea Room and Jim's Bar exquisite! I had a wonderful experience at the Finnstown Castle Hotel.
Stayed 4 nights in Apr 2022

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas are very nicely finished. The only negative was a poor breakfast experience.
Stayed 1 night in Mar 2022

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff was very nice.
Stayed 2 nights in Mar 2022

10/10 Excellent

Conor

Stayed 2 nights in Mar 2022

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of communication
We have stayed here numerous times as it is close to family; and always enjoyed it. The last time and this stay had limited food options ( no food in November) only continental breakfast this time. We are fine with that if we had been told at the time of booking
Stayed 1 night in Feb 2022

6/10 Okay

Seosamh

Stayed 1 night in Jan 2022

8/10 Good

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Diarmuid

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Finnstown Castle Hotel
Stayed for 2 nights in Finnstown Castle Hotel. Lovely grounds and surroundings. Old stay hotel rooms and decor
Stayed 2 nights in Jan 2022

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Denis

Stayed 1 night in Nov 2021

10/10 Excellent

Vera

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic Property
This is a spectacular property great location, restaurants close by, onsite bar. it is just stunningly beautiful the gardens are breathtaking.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot food
We have stayed in this hotel many times as it is close to visit family. Usually we have at least one evening meal and breakfast each day of our stay. Only when I was booking in did I find out that because of the renovations no hot food was available. I think that this should have been made clear at the time of booking. I would stay here again as the staff were efficient and friendly; also the room was good with a comfortable bed.
Stayed 1 night in Aug 2021

4/10 Poor

Oisin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GYM and POOL are closed!! update your web please!
Got a call the day before to say there was no dining available and breakfast would be continental only.. Too late to try find somewhere else in the area at a reasonable price. Didn't min the food aspect too much but the gym/pool are closed and have been for a while WHICH WAS NOT ONLINE this was the biggest disappointment. Update your advertising please. Still charged full price which I thought was pretty poor service in light of the inconvenience. JustEat sorted me out for dining..
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
wow, the environment, the room, public spaces, dining areas gorgeous, the bar beautiful, it's peaceful and quiet, I really loved it
Stayed 2 nights in Jul 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Neville

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Sub-standard in many respects.
I expected things to be difficult during lockdown. The place was clean and the room was OK. However, there was no food available at the hotel (I was offered takeout menus from local takeaways!). No Also, the WiFi in my room was non-existent and when I asked about this I was told by reception that WiFi can be bad in many of the rooms of the hotel. Given I was going to be staying 2 days I left and made alternative arrangements. I can't recommend this hotel for business travel.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was double charged for a stay, 3 weeks later I am still trying to get a refund. Upon check out the receptionist was loitering outside the property on his phone !!! Not very Professional. The room I stayed in was very worn carpets filthy but bed was clean and comfortable. Will I be back ........ No
Stayed 1 night in Sep 2020

4/10 Poor

Denis

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No food available
Used to stay here regularly before Covid, first time back since March. Very disappointed to find that there was no bar or restaurant available in the hotel so you had to leave the hotel for food, no longer a hotel in my view if this is the case, just a b&b. No warning of this on the site. Will not be back until this is sorted
Stayed 2 nights in Sep 2020

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place smelled bad there employee was very rude tv in the room didn’t work they transfer me
Stayed 2 nights in Sep 2020

2/10 Terrible

Bernadette

Traveled with family
Disliked: Staff & service, room comfort
never again
I booked in with my mother on a Sunday night. Very little social distancing at reception. Staff serving tables had masks but people didn’t so in the crowd it was a worry. Bedrooms are nice. However chaos on corridor as children were running wild everywhere. We complained at reception but nothing was done. We left the hotel to go to meet family. When we returned before 10 the same situation was ongoing on corridor. Children running around- shouting and kicking doors. We complained again. Nothing done. The adults arrived to room before 12. Adults how joined in shouting. Sing song started in rooms. We left at 12 midnight. I am still waiting to hear from the hotel. Never again!
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
last d
Stayed 1 night in Aug 2020

8/10 Good

bernadette

Traveled with family
Liked: Staff & service
Nice!
Nice ambience with comfortable, if dated, rooms. Good value for money. Lovely grounds. OK breakfast
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, surroundings & staff.
Stayed 1 night in Mar 2020