Ratings based on 706 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Locations

Posted Aug 26, 2015
"A good location. Room spacious & cleaned to a high standard. Breakfast well present with a wide choice. All staff, without exception, very polite, friendly, helpful and professional. A well recommended hotel. Thank you." Regards, Bryan Townson
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet area, enjoyed ease of transportation.

Posted Aug 10, 2015
Pros: Clean rooms, loved the coffee and pastries that were set out. Nice touch. Gym in good working order and able to do use different machines
Clean hotel. Quiet location. Easy transportation to take you into bussal of Dublin. Walked into center of Dublin easily. Nice surprise with the coffee fruit and pastries set out every morning on floors turning down of beds with treats very nice. Staff very helpful and pleasant to speak with. Gym in building has all requirements for workers outs and in good conditioned. Would definitely stay here again and would recommend
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Many thanks for sharing your recent experience in our hotel with us. It is such a pleasure to hear that you had such an enjoyable experience in our hotel and that all the aspects of your stay were comfortable. We are delighted to hear that our service and facilities were us to your expectations and that you will definitely stay with us again some time in the future. We hope to have the privilege of welcoming you back soon. Kind regards, Paul Flavin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, great location, reasonable parking

Posted Aug 5, 2015
Pros: Spacious room, super friendly and helpful staff, great location.
Location: Luas stop just across the road from the hotel and just a short trip to St Stephens Green and Grafton Street (shopping central) and eating.
I stayed at this hotel for three nights a the end of a two week holiday in Ireland. It was a great place to end the holiday, the location is fantastic with just a short ride on the Luas to St Stephens Green and Grafton Street, parking on site is cheap. Hotel facilities are superb and the staff are super friendly and helpful. My room was very spacious and quiet.
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Thank you kindly for taking the time to share your feedback with us following your recent stay in our hotel. We are thrilled to hear that you had such an enjoyable stay with us and that you found lour bedrooms to be spacious and quiet. Thank you for mentioning how helpful and friendly our staff are, we are looking forward to welcome you back in the future. Kind regards, Paul Flavin General Manager
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Thank you kindly for taking the time to share your feedback with us following your recent stay in our hotel. We are thrilled to hear that you had such an enjoyable stay with us and that you found lour bedrooms to be spacious and quiet. Thank you for mentioning how helpful and friendly our staff are, we are looking forward to welcome you back in the future. Kind regards, Paul Flavin General Manager
3 out of 5
by A verified traveler

浴室乾淨度有待加強,櫃台員工宜再訓練

Posted Jul 30, 2015
該飯電的優點是附設的餐廳很好,不管是人員或餐點。但是該飯店的房間乾淨度有待加強,尤其是浴室的部份,大毛巾還有汙點沒洗乾淨。 另外櫃檯有些人員的訓練有待加強,尤其是市區旅遊的訊息,自己研究還比較正確。
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, It is disappointing to hear that you did not enjoy your stay with us. Your feedback is highly appreciated , please rest assured that your comments in regards with the cleanliness of the bathroom have been shared with the accommodation team for review and action. Please accept our apologise for any inconvenience caused, we hope to have the opportunity to welcome you back in the future. Kind regards, Paul Flavin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location for shopping, bars and restaurants

Posted Jul 27, 2015
Pros: great service, very friendly helpful staff
Cons: No HH lounge!
Great hotel, clean, friendly staff and perfect location
Comment from EPC
Aug 6, 2015 by Paul Flavin, EPC
Dear Catherine, Many thanks for taking the time to write a review of our hotel following your recent stay with us. It is great to hear that you had an enjoyable stay with us and that our location was convenient for you. We hope to have the opportunity to welcome you back in the near future. Kind regards, Paul Flavin General Manager
3 out of 5
by A verified traveler from Dublin

乾淨度有待加強的飯店

Posted Jul 23, 2015
浴室感覺不是很乾淨,大毛巾還有污漬在上面。大部分的員工很好,但還是有不是很有耐心的員工。
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Frances, Thank you for choosing to stay with us for your trip to Dublin. Your feedback is highly appreciated as this affords us to improve our services and standards where needed, please rest assure your comments in regards to the cleanliness of our hotel have been taken on board. We hope to have the opportunity to welcome you back in the future. Kind regards, Paul Flavin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Nice hotel, bit of a trek from main attractions

Posted Jul 20, 2015
Pros: The furnishings were modern and clean and the bed and pillows were very comfortable. The shower was powerful and lovely and hot. Nice bar area.
Location: Hotel adjacent to canal where there was a trip boat. Tram goes alongside hotel, but route seemed to be short.
We arrived early on Saturday morning (8am) and the staff were happy to let us check in early (check in is normally 3pm). Whilst we waited for the rooms to be prepared, the staff made us coffee and we relaxed on the comfy sofas around reception. It was a pleasant change to be allowed to check in early especially as we were only here for one night. I found the staff to be extremely helpful and pleasant and nothing was too much trouble for them.
Comment from EPC
Jul 21, 2015 by Paul Flavin, EPC
Dear Guest, Thank you kindly for taking the time to write a review following your recent stay with us. It is great to hear that our staff made it right for you and thank you for your nice comments on our team, your great feedback has been shared with them. We hope you had a comfortable stay and we are looking forward to welcome you back in the near future. Kind regards, Paul Flavin General Manager
Comment from EPC
Jul 21, 2015 by Paul Flavin, EPC
Dear Guest, Thank you kindly for taking the time to write a review following your recent stay with us. It is great to hear that our staff made it right for you and thank you for your nice comments on our team, your great feedback has been shared with them. We hope you had a comfortable stay and we are looking forward to welcome you back in the near future. Kind regards, Paul Flavin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Nice staff paid for upgrade and the room was not cleaned properly and did not get to utilize extras because was not replenished
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Thank you for your feedback following your recent stay in our hotel. Your comments about the cleanliness of your room have been shared with the accommodation team for further investigation. We hope to have the opportunity to welcome you back in the near future. Kind regards, Paul Flavin
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jul 13, 2015
Had a great nights sleep, lovely hotel and reasonable parking charges.
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Many thanks for your feedback. It is great to hear that you had a comfortable stay with us and we are looking forward to welcome you back soon. Kind Regards, Paul Flavin General Manager
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Many thanks for your feedback. It is great to hear that you had a comfortable stay with us and we are looking forward to welcome you back soon. Kind Regards, Paul Flavin General Manager
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Many thanks for your feedback. It is great to hear that you had a comfortable stay with us and we are looking forward to welcome you back soon. Kind Regards, Paul Flavin General Manager
Comment from Hotel Management
Aug 16, 2015 by Paul Flavin, Hotel Management
Dear Guest, Many thanks for your feedback. It is great to hear that you had a comfortable stay with us and we are looking forward to welcome you back soon. Kind Regards, Paul Flavin General Manager
2 out of 5
by A verified traveler

Posted Jul 12, 2015
Having to pay overnight carparking fees is a discrace . I had some appointments and needed to go back and forth several times which I also had to pay for. Just another way of screwing the customer.