Ratings based on 1,355 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel but noisy room

Posted May 23, 2017
Pros: Everything but the noisy pipes above.
Cons: The noisy pipes!
Location: Really handy to everything we were looking for. Bus stops right outside to take us to the airport.
As a group, we booked three rooms. The check in was efficient and although we were early and knew our rooms would not be ready the staff did their very best to get us in as soon as possible. The one thing we wanted was a quiet room. The room was very comfortable and we would definitely recommend and stay here again. However, out of the three rooms we have the noisiest. there seemed to be a problem with the bathroom room pipes above us and every time the person above used the bathroom the noise in our room was awful - especially at 4am!!! The rest of the stay was great though and we would try it again. The restaurant was also very good. One other small point... and all three couples commented on it.. the young man on the reception desk was anything but clean!
4 out of 5
Recommended
for Everyone
by A verified traveler from Cork

Nice hotel just a few minutes walk from everything

Posted May 12, 2017
Pros: Great location, nice view of the river, nice bathroom, good sized TV, comfy big bed, fridge,
Cons: The toilet seat wouldn't stay up! it dug into your back when sitting (and) wouldn't allow for a man to stand, maybe that's their cheeky plan!
Location: City center was a few minutes walk, go across the bridge to get to Temple Bar or go along the street to get into the center, was great :)
When we arrived, the hotel was undergoing a renovation and we heard lots of drilling/hammering when arrives and were quite concerned, however.... upon arriving - we got upgraded to a river side view because of this (on the opposite end of the hotel far away from the noise) which was awesome. When we arrived in the room, was really nice and quiet, couldn't even hear the noise from the builders (also, the builders only worked during the day anyway so it wasn't like we would of had any issues anyway)
Comment from Hotel Management
May 20, 2017 by Sharon, Hotel Management
Dear Matt & Joanna Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay and that the reception team upgraded you to a river view room. We look forward to welcoming you back to the hotel in the future. Kind Regards, Sharon Conroy Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fab hotel

Posted Apr 24, 2017
Great friendly place staff were helpful will book again
Comment from Hotel Management
Apr 26, 2017 by Sharon, Hotel Management
Dear Guest. Thank you for your review and for such great comments. We look forward to welcoming you back to the hotel in the future. Kind Regards, Sharon Conroy, Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cheshire uk

Lovely comfortable hotel

Posted Apr 22, 2017
Pros: Hotel staff are very pleasant & helpful. And although the hotel is being refurbished this did not spoil our overall enjoyment. The airport bus stop is
Cons: Everything was fine.
Location: It takes about 15 minutes to walk into the city but you can probably pick up a local bus if that is issue.
Two friends & I stayed for one night in a family room. The room was a good size & very comfortable. Breakfast was self service with a good choice which would suit all tastes and cost €13.00.
Comment from Hotel Management
Apr 25, 2017 by Sharon, Hotel Management
Dear Ange Thank you for taking the time to review our hotel following your recent visit. I am delighted to read that you enjoyed your stay and we appreciate such nice comments, particularly about our pleasant and helpful staff. We look forward to welcoming you back to the hotel in the future. Kind Regards, Sharon Conroy, Front of House Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

enjoyable stay

Posted Apr 16, 2017
Good location, easy to walk into centre but far enough away from the crowds/bars! Good breakfast and good deal where kids eat for free. There is work going on in the hotel but this didn't affect our stay. Staff were very friendly and helpful, took our cases in until we could access our room so we could go out in the meantime.
Comment from Hotel Management
Apr 16, 2017 by Sharon, Hotel Management
Dear Guest. Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay and you could avail of our free kids breakfast. We look forward to welcoming you back to the hotel in the future. Kind Regards, Sharon Conroy, Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia, USA

Great Stay for Country to Country (C2C)!

Posted Mar 18, 2017
Pros: The staff, the cleanliness and location of the hotel.
I received a great reception upon arrival and enjoyed everything about my stay! I have been attending C2C for the last 4 years and this was my first time staying at this hotel. The tram stop was very close to the hotel if you don't want to walk to 3Arena. We walked the first night and took the tram to and back for the last night. (We only attended the last 2 days of C2C). I highly recommend this hotel. The staff were fantastic and the breakfast was exceptional!
Comment from Hotel Management
Mar 21, 2017 by Sharon, Hotel Management
Dear Jeff Thank you for taking the time to review our hotel. I am delighted to read such great comments. I am particularly happy to read such great comments about our staff and breakfast. We look forward to welcoming you back to the hotel in the future. Kind Regards Sharon Conroy Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire

Good location

Posted Feb 25, 2017
We have stayed in a Dublin many times and rate this hotel the best. After an early flight we were able to check in straight away. Room was very clean and bed was very comfortable. Breakfast was excellent value at €12 euro, with fresh omelettes cooked to order. 747 airlink airport bus outside which is €6 euro each way. 10/15 minute walk to O'Connell Street not a problem. Taxis available outside hotel most of the day if you need one. Green hop on hop off bus stops outside if you fancy sightseeing. Left our suitcases on the last day as we had a late flight. Not a problem and airport buses every 10/15 mins back to airport. You need to alert the bus driver you want it to stop. Enjoy your stay!
Comment from Hotel Management
Feb 28, 2017 by Sharon, Hotel Management
Dear Ann & Steven.Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. I am particularly happy to read such nice comments about our breakfast. We look forward to welcoming you back to our hotel in the future. Kind Regards Sharon Conroy, Front of House Manager
4 out of 5
by John

Convienient hotel close to city centre & events

Posted Feb 23, 2017 on Hotels
Nice clean tidy hotel, close to the city centre and the 3 arena. Great bar food, friendly staff. Down side asking €14 a head for a breakfast is taking the pi*# No parking on site but pay parking available next door for a min overnight fee of €12
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear John. Thank you for taking a moment to share your experience. We appreciate your feedback and I will share your comments with the team. We look forward to welcoming you back to our hotel in the future. Kind Regards Sharon Conroy, Front of House Manager
5 out of 5
by Laura

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Laura. Thank you for taking a moment to share your experience. I am delighted to see such great scores. We look forward to welcoming you back to our hotel in the future. Kind Regards Sharon Conroy, Front of House Manager
4 out of 5
by Enda

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Mr Burke Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. I am happy, however to hear that you found our reception staff friendly and the location of the hotel convenient. Kind Regards Sharon Conroy Front of House Manager