Ratings based on 1,126 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Gorgeous hotel close to city centre.

Posted Feb 3, 2017
From the minute we arrived at the hotel I knew we were going to have a fantastic time. The interior was stunning and the staff couldn't have been more accommodating. The location of the hotel was ideal, only 5 minutes walk from the local restaurants and bars. We also enjoyed drinks in the hotel each night, the lobby/bar area had a lovely ombiance and the staff again were very helpful. We thoroughly enjoyed our stay and j would love to return when the weather is better to take advantage of the lovely outside areas the hotel offers too.
Comment from Hotel Management
Feb 6, 2017 by Nancy , Hotel Management
Dear Nadine, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you enjoyed your stay with us and thank you for your wonderful review. We look forward to welcoming you back soon and hope the weather is better next time! Warmest regards, Hannah Cunningham, Sales & Marketing Executive
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to centre

Posted Jan 17, 2017
Surprised by the size of the room, very spacious which was great as hate feeling all squashed in when staying in hotels. Well decorated room made it look clean and well presented. Nice big comfy bed :) We went to the storehouse which was in walking distance (about 20 minutes) and easy walking distance to temple bar. If flying there is a shuttle bus running every 15 mins ish to the airport just around the corner. The only down side to the room was the lighting. The lights aren't great for getting ready in. There are lights around the mirror in the bathroom for make up but the lights in the room are very dim. Oh and the breakfast ... the oh so expensive breakfast! The continental part of it was lovely with lots of choice but I personally wasn't all that impressed with the cooked breakfast. We didn't bother the second morning and went out for breakfast instead.
Comment from Hotel Management
Jan 26, 2017 by Nancy , Hotel Management
Dear valued guest, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you enjoyed your stay with us and had the chance to explore our local attractions. Thank you for your feedback regarding our Super Breakfast - we will be sure to take these comments on board. We hope to welcome you back again soon. Warm regards, Hannah Cunningham, Sales & Marketing Executive
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Great service and nice rooms.

Posted Jan 17, 2017
Quiet area yet 10-15 mins walk from major areas. Superb staff and rooms very clean and comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from ireland

Great hotel near the city centre

Posted Dec 28, 2016
Pros: Convenient, clean, good food, and safe carparking
Cons: More selection of TV channels if not going anywhere
Location: Great location near city centre pubs clubs and restaurants all in a few minutes walking distance as well as nice parks when the weather is good.
Close enough to be able to walk to heart of the city centre, just far enough to be quiet late at night, very pleasant décor in reception, restaurant, bar and rooms. The beds were very comfortable. A very good selection of options for breakfast. One TV channel had a problem with the sound, all others were OK making it difficult to view for any length of time was the only issue that didn't really bother me much. Overall my wife and I would highly recommend this hotel and look forward to staying again with some of our friends.
Comment from Hotel Management
Jan 3, 2017 by Nancy , Hotel Management
Dear Fignon, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you enjoyed your stay with us. It is great to hear you were satisfied with the central location of our hotel and enjoyed our Super Breakfast. We look forward to welcoming you back with friends again soon. Warmest regards, Hannah Cunningham, Sales & Marketing Executive
3 out of 5
by A verified traveler from Aus

Good location but poor staff

Posted Dec 15, 2016
Pros: Couple of very friendly waitresses and friendly chef
Cons: Staff need some lessons on hospitality
We were struggling with four bags and a baby, but the person who checked us in seemed oblivious and did not even have the courtesy to offer bell boy service. When I asked him to suggest a good Indian Restaurant, he advised me to google it ! obviously if I have booked the room via 'expedia' I know about 'google' also:( One of the waitresses seemed very reluctant to even sterilize a baby bottle and liked to pass the buck on to the chef:(
Comment from Hotel Management
Dec 19, 2016 by Nancy , Hotel Management
Dear Vin, Thank you for choosing to stay with us during your recent trip to Dublin. Thank you for taking the time to share your experience with us - we are very sorry to hear this. We will be sure to pass these comments on. Warmest regards, Hannah Cunningham, Sales & Marketing Executive
5 out of 5
Recommended
for Families
by A verified traveler from Dublin

Lovely Hotel

Posted Dec 13, 2016
Pros: Lay out of hotel, relaxed atmosphere.
Cons: Nothing springs to mind.
Location: 5 minute walk into the city centre including the fantastic temple bar !.Dublin castle is only a short walk away.
arrived early ahead of normal check in time but was able to check into room.Room was clean and spacious .Breakfast was a pleasant experience and the bar area was comfortable.All in all a very enjoyable stay .
Comment from Hotel Management
Dec 14, 2016 by Nancy , Hotel Management
Dear Ged, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you enjoyed your stay with us; the layout of our hotel and the relaxed atmosphere. It is great to hear you had a chance to unwind! We are delighted to hear you were satisfied with the central location of our hotel and thank you for your valuable feedback. We hope to welcome you back again soon. Warmest regards, Hannah Cunningham, Sales & Marketing Executive
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you enjoyed your stay with us and rated us so highly. We hope to welcome you back again soon. Warmest regards, Hannah Cunningham, Sales & Marketing Executive
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovey hotel ideal for shopping and nightlife

Posted Dec 5, 2016
We had a great night here friendly staff and great breakfast
Comment from Hotel Management
Dec 6, 2016 by Nancy , Hotel Management
Dear valued guest, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you were satisfied with the central location of our hotel and had the chance to explore our local attractions. It is great to hear our staff were of help to you during your stay and your enjoyed our Super Breakfast. We look forward to welcoming you back soon. Warmest regards, Hannah Cunningham, Sales & Marketing Executive
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Lovely hotel and lovely staff. Will definitely be returning
Comment from Hotel Management
Dec 5, 2016 by Nancy , Hotel Management
Dear valued guest, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you enjoyed your stay with us and were satisfied with our facilities. It is great to hear our staff were of help to you during your stay and thank you for your lovely feedback. We look forward to seeing you again soon. Warmest regards, Hannah Cunningham, Sales & Marketing Executive
4 out of 5
Recommended
for Everyone
by A verified traveler from Hixson, United States of America

Dublin Stay

Posted Nov 25, 2016
Nice hotel but the staff seemed a bitt standoffish. Helpful but did not go out of their way to answer questions or offer suggestions. The rooms are very new and clean. Some things in the hall were being worked on but nothing dramatic.
Comment from Hotel Management
Nov 29, 2016 by Nancy , Hotel Management
Dear Garland Wayne, Thank you for choosing to stay with us during your recent trip to Dublin. We are delighted to hear you were satisfied with our bedrooms. Thank you for your feedback - I will be sure to pass these comments on. We hope to see you again soon. Warm regards, Hannah Cunningham, Sales & Marketing Executive