Ratings based on 329 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Stayed for one night. Enjoyed the breakfast as well as the stay!
Comment from Hotel Management
Dec 30, 2016 by caitriona, Hotel Management
Thank you Ashley for choosing to stay with us here at Radisson Blu St Helen's Hotel and also for taking the time to give us your feedback. It is greatly appreciated. We are delighted that you enjoyed your stay and in particular the Super Buffet Breakfast. We look forward to welcoming you back to us again when next in the area. Kind regards Caitriona McGroary Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Woburn, United States of America

great hotel for any length of stay

Posted Nov 28, 2016
Pros: the gardens and the staff
Cons: update the furniture in the main reception rooms by the lobby. shabby chic is dead and should be laid to rest here.
Location: great location for us but it depends on what your goals are during your visit to Dublin.
this hotel is very well situated for access to anywhere you need to get to in Dublin. the hotel itself is a very nice place to hang out for a while and the gardens are gorgeous. the staff are excellent and couldnt be nicer. the food was good and overall it is somewhere i would absolutely stay again next time i am in Dublin.
Comment from Hotel Management
Dec 2, 2016 by caitriona.mcgroary@radissonblu.com, Hotel Management
Thank you Andrew for staying with us and also for your Hotel review which we greatly appreciate. We are delighted that overall you enjoyed your stay and we look forward to welcoming you back to us again when next in Dublin. Kind regards Caitriona and all the team at Radisson Blu St Helen's Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Friendly and helpful staff,beautiful hotel

Posted Oct 22, 2016
Pros: Nothing was too much trouble the staff were very accommodating, and made time to chat to us, it's in a beautiful building,loved the gardens.
Cons: Nothing
Location: We went to Bray but couldn't find a disabled parking bay so just had a drive along the coast.
Only stayed one night, wish we had booked more, tranquil gardens to the front and rear of this beautiful hotel, we had a mild Autumn day to walk in the them. From check-in to check out every member of staff, in the restaurant, breakfast area, reception and housekeeping were friendly and helpful to me and my elderly father. A credit to Radisson Blu hotels.
Comment from Hotel Management
Oct 23, 2016 by caitriona, Hotel Management
Many thanks Julie for your lovely feedback about your experience with our team here at the hotel. I will personally ensure that your very kind comments are passed on to the relevant team members. It was a pleasure to have you stay with us and we look forward to seeing you again very soon Kind Regards Caitriona and all the team at Radisson Blu St Helen's Hotel
2 out of 5
by A verified traveler

Cheap Irish Breakfast, no shampoo..

Posted Oct 8, 2016
Pros: nice staff... nice building, basic rooms and what else more... not much..
Cons: Wedding noise, flag flapping outside, too much noise, over priced, breakfast very disappointing, not even a fried egg - shame, expected so much more
Location: nothing special.. better else where, disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2016
we had a great time at the hotel the staff and food where great. our stay in Ireland was much more pleasant
Comment from Hotel Management
Oct 1, 2016 by Caitriona, Hotel Management
Thank you for making the Radisson Blu St Helen's Hotel your base while visiting Ireland and also for taking the time to give us your feedback. It is greatly appreciated. I am delighted that you enjoyed your time with us and in particular found the staff and the food to be great. I do hope you had a pleasant trip home. With Kind regards and many thanks, Caitriona McGroary Front of House Manager
3 out of 5
by A verified traveler from Phoenix AZ

Rooms need upgrading

Posted Sep 22, 2016
Pros: Gardens and Grounds
Cons: Hotel rooms
Location: OK
Disappointed with the hotel rooms , they need total refurnishing and upgrades. Hotel restaurants, lounges and garden beautiful
Comment from Hotel Management
Sep 25, 2016 by caitriona.mcgroary@radissonblu.com, Hotel Management
Thank you Suzie for choosing to stay with us here at Radisson Blu St Helen's Hotel and also for taking the time to give us your feedback. It is greatly appreciated. We are constantly reinvesting in the Hotel and have commenced the refurbishment of our Guest bedrooms. Next time you are coming to stay, please do not hesitate in letting me know as I would welcome the chance to personally allocate your room for your arrival. Kind regards Caitriona and the team at Radisson Blu St Helen's Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Little bit old

Posted Sep 18, 2016
They do not have a bell boy at the hotel, you need to manage your luguage or the reception employee will help you
Comment from Hotel Management
Sep 19, 2016 by Caitriona, Hotel Management
Thank you for choosing to stay with us here at Radisson Blu St Helen's Hotel and also for taking the time to give us your feedback. It is greatly appreciated. I am delighted that overall you enjoyed your time with us and I do hope we will have the chance to welcome you back to us again when next in the area. Kind regards Caitriona McGroary Front of House Manager
5 out of 5
Recommended
for Families
by A verified traveler from Singapore

Pleasant and Relaxing.

Posted Sep 16, 2016
Pros: A really good hotel with serene surroundings and 1km away from University College Dublin. Loved it and value for money with Expedia package. Great for
Cons: Well nothing that I can think of now.
Location: Restaurants and shopping centers can be accessed via public transportation, if the buses are not on strike of course. 20 - 30 minutes bus rides
Stayed in the hotel for 3 nights. I liked the spacious room with 2 queen size beds. Was happy that the room was cleaned everyday. The staff don't fail to great in a friendly way and are very helpful. I felt I was in a safe place and overall left the hotel missing the place. Wished had stayed longer.
Comment from Hotel Management
Sep 18, 2016 by Caitriona, Hotel Management
Dear Jaya, It was a pleasure to read your lovely review after your recent stay with us, thank you so much for taking the time. I am delighted that you enjoyed your stay with us here at the Hotel. I am very sorry that the buses were on strike during your time in Dublin, I do hope it did not cause you too much inconvenience. I look forward to welcoming you back to us very soon Kind regards Caitriona and all the team at Radisson Blu St Helen's Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Beautiful room with a view

Posted Sep 14, 2016
This trip to Dublin was a gift to my husband for his 50th birthday. Choosing This Radisson hotel was the best decision!! We felt well taken care of. The staff was great and met all our needs. And it was so relaxing to be outside the city - yet only a short ride away from downtown. We will be back!
Comment from Hotel Management
Sep 17, 2016 by Caitriona, Hotel Management
Thank you Dawn for choosing to stay with us and also for taking the time to place such a wonderful review. We are delighted that you had such a great experience and we cannot wait to see you again. On behalf of the team, we wish your husband a belated Happy Birthday. With kind regards Caitriona and all the team at Radisson Blu St Helen's Hotel
2 out of 5
by A verified traveler

Bad service, nice hotel

Posted Sep 13, 2016
Pros: It is a beautiful building with magnificent gardens.
Cons: Reservations. Staff training.
Check-in: they did not have the room we reserved because they overbooked, according to the front desk. Do you want to stay at a hotel that overbooks? Check-out: they interrupted my transaction to help other people who came to the desk later. Really?