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Reviews of Cliff Townhouse

4 out of 5
Cliff Townhouse
22 St Stephens Green, Dublin, Dublin

Reviews

8.4

Very Good

Rating 10 - Excellent. 80 out of 168 reviews" "
Rating 8 - Good. 58 out of 168 reviews" "
Rating 6 - Okay. 20 out of 168 reviews" "
Rating 4 - Poor. 6 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

maeve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Feb 2020

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay - expected better
The Cliff Townhouse is in a wonderful location overlooking Stephens Green. It's a renovated Georgian house so there are lots of steps - not a problem for me but it's something for others to be aware of. While I had a fine stay, I expected better based on the online pictures and the price point. The breakfast in the Urchin Bar was average and service was really slow. I did dine in the restaurant for dinner (sea bream over black ink risotto - yum!) and it was excellent and the service was great there. Considering the price and other accommodation choices in the area, I'll stay somewhere else in the future.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient
Lovely place to stay and the breakfast is cooked to perfection,
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Amenities
Problem with leaking toilet highlighted to staff at 6.30pm. Still was not dealt with at 9.30pm when we returned from dinner. Eventually someone came at 9.50pm. Not acceptable service.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly experience! Great location. Would certainly return.
Stayed 2 nights in Sep 2019
Response from Anabel Orozco // Guest Services Agent on Oct 4, 2019
Thank you for taking the time to share your feedback with us. We are delighted to know that your stay with us was a pleasant one. We look forward welcoming you back any time soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture, central location Breakfast was delicious
Stayed 1 night in Aug 2019

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unable to stay at the hotel due to a flight diversion, then delay, then not making my connection. When trying to cancel my hotel reservation, the staff refused to do so even though I had no control of the situation. I rated everything as unsatisfactory due to the fact that I was not able to stay there.
Stayed 1 night in Jul 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break at Cliff Townhouse Hotel
Lovely hotel in a great location. The Breakfast was really good. Perfect for a city break in Dublin. Will definitely stay again in the future
Stayed 1 night in May 2019

4/10 Poor

tracey

Liked: Room comfort
Disappointed
Disappointed. We were misled about parking even after we rang and checked the day before. Reception staff weren't helpful. For all its stars it lacked the quality. Wont be staying again or recommending....
Stayed 1 night in Jun 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Irish Townhouse by St Stephen’s Green
I really enjoyed my stay at the Cliff townhouse! I was worried because the beds in the photos look small, but my room had a king bed. My room didn’t have a bright pink or blue theme, but it was still pleasantly decorated and comfortable. If I were to book again I would request a room facing St Stephen’s Green. I bet the view is great! This hotel is a converted townhouse, the rooms are either in the fron or in the back (separates by the main stairwell), and we were in the back. The elevator is located in the very back, and if you’re in a room at the fron you might ask the concierge to bring your bags up for you, because you will have to go up some steps even after taking the elevator. The breakfast was amazing and the staff was great. The hotel uses real keys, so you need to leave it at the desk when you leave. This was only problematic one time, when no one was at the desk upon our return. I’d definitely book here again! The location is really lovely.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bedroom door would not lock so I had to be moved to another room. The following morning the right hand knob of the shower came off in my hand and I had to use the shower in another room! Disappointing.
Stayed 1 night in Jan 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property, great location, good breakfast. No complaints
Stayed 1 night in Dec 2018

6/10 Okay

Doreen, Dublin

Disliked: Room comfort
The room was too small for two people more appropriate for one person as was the price.
Stayed 1 night in Aug 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and homey feel. Needs room and service
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to Grafton Street, and easy entrance to St. Stephen's Green, right across the street. Bus stops just out front for airport shuttle, tour busses, and city travel. Lunch in the restaurant was okay but not exceptional. Breakfast was FANTASTIC!
Stayed 2 nights in May 2018

6/10 Okay

catherine

Disliked: Room comfort
Disappointed!
The hotel didn’t feel busy, our room was the top floor back of the hotel, looking out to an office block. Cleaners storage room was next to bedroom, a lot of noise and woken early by it. Pigeons outside window from early morning making noise, felt like cleaners and pigeons were staying the night with me! No great interaction with reception staff, it was my 40th birthday but no conversation about my stay and not made feel special.
Stayed 1 night in May 2018

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Lisa, Warwick, U.K

Liked: Staff & service, property conditions & facilities
Nice hotel, close to shops and bars
We were allowed an earlier check in as our room was ready. As we were travelling with a two year old this was really convenient. The welcome received was friendly and efficient. Our room (210) was lovely. Nice spacious bed and a pull out bed for the little one which she was very pleased with. The only thing that let the room down was a leaking toilet, which we reported - but nothing was done. With a toddler around it wasn’t ideal and it smelt a little so we had to keep the bathroom door closed. Not great considering the bathroom had no heating so it was pretty chilly in there. Breakfast was nice. Fruit to start with a selection of pastries and a menu to choose from for hot food. Discounted parking in the local shopping centre which is a few minutes walk away.
Stayed 1 night in Feb 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Great small hotel, conveniently located just by Grafton Street. Good service, staff really friendly & fantastic food. Note: Rooms above floor 2 access only by stairs incase you have lots of luggage or less mobile.
Stayed 1 night in Feb 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Comfortable and central
We were there only for one night but was very nice and covenient to reach other destinations
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Room 208 Cliff Townhouse
Lift only goes to second floor so everywhere needed use of stairs. No room service and two small and thin towels for two adults to use after a shower. The bed is big but leaves little room to walk around. There is a window seat that had a table in frint of which prevented anyone getting in on the other side of the bed so we had to move it. There is a writing desk in the room of which the drawers are too shallow to store much why don’t they remove and replace with more suitable storage unit. Small space to hang clothes. This was room 208 and overall I wouldn’t book this hotel again.
Stayed 1 night in Dec 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of history
A nice hotel with a touch of history. Had some strange smell on the first floor. Comfortable bed, reasonably large room but the bathroom was on the cool side. Very good breakfast served by a waiter. Would definitely stay again.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast and service. Really comfortable beds.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Hoping for better
The location of the hotel was lovely. Our particular room was so small we couldn’t find a place to put down our luggage. The room opened onto a fire escape making it unsafe to open our window at night leaving it very stuffy due to no air-conditioning. We had a wonderful breakfast that was included with our room and great service from the waitress. The desk staff upon check in was less than helpful but the morning staff person was cheery, pleasant and helpful. There was supposed to be a bell man who could help with luggage however we had to lug our suitcases up and down multiple flights of steps because there was no one there at the time we needed them. There was a small elevator but only could accommodate minimal suitcases and people and was logistically only available to certain rooms. The restaurant in the hotel is supposed to be wonderful. Although we did not eat there, it was busy with a lot of young executives each night we were there. There’s a bar in the restaurant and one more casual bar downstairs. There was a coffee maker in our room but was not restocked with water or coffee the next day by the maid, nor were bathroom supplies restocked.
Stayed 2 nights in Sep 2017

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed here before so it was nice to have a person lane note left in my room on arrival. Lovely breakfast.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in a super location.
Great location, super room. Service was excellent and really enjoyed our dinner in the Urchin too. Would definitely return.
Stayed 1 night in Sep 2017

10/10 Excellent

Grannie, upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world service and charm
Except for the parking being a little walk away, this is a great place to stay. The staff is wonderful and the restaurant is superb. Reasonable and nice.
Stayed 1 night in Aug 2017

8/10 Good

Dr Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely staff
The Cliff Town House is ideally located near Stephen's Green. Our room was clean and comfortable, if a bit small. It was located at the back of the building so the view wasn't great. The staff were lovely, both at reception and in the restaurant and this makes such a difference. The condition of the hotel wasn't brilliant in some areas. For example, the grouting in the bathroom needed to be redone. It was black and looked dirty. The Cliff House isn't cheap and this really let it down.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy boutique hotel in the city
The hotel is centrally located to lots of shopping and bars and resturants. It is modern in reception but a little dated in the corridors to the rooms. The room I had whilst small was really clean with a really comfortable bed. It was also lovely and quiet. The breakfast room is lovely and breakfast was one of the best I have had. It is a real feast with lots of options and all so tastes and you can tell quality ingredients have been used. It started off slow with me waiting a good while for my order to be taken but once over that the waitress was lovely and attentive. I commented on how amazing the Guinness bread was and I could not believe it when the waitress appeared with a freshly baked loaf , wrapped for me to take home. How lovely and my husband and daughter thoroughly enjoyed it. Such a lovely thing to do!
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
Great location across from St Stephen's Green! Stuff was nice and room was very clean and comfortable. Breakfast was included in room rate and it was very good! The only reason why I did not give 5 Stars for condition was because there were like four flights of stairs to go up to my room with no elevator. But I guess this is not rare in Ireland...?

10/10 Excellent

Simone

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located
The staff were friendly and accommodating. Breakfast was included with our room rate and was excellent. The room was clean but quite small. The bathroom was clean but tired. The hotel was well located on St Stephen's Green close to Grafton St.

8/10 Good

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quaint room
Good location. Enjoyed eating at the restaurant. The room was a bit small. There wasn't a lot of space btwn the bed and the wall.

10/10 Excellent

Jamie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location, easy access to all the Dublin sites and lots of great restaurants near by. The staff was extremely professional and attentive. Will definitely stay here again on my next trip to Dublin.

10/10 Excellent

Zoe, Stafford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, Friendly Guesthouse, Great Location
Perfect location for the shops, restaurants and sightseeing. The guesthouse is opposite a beautiful park. The hotel is situated in a perfect location for an Aircoach transfer to and from the airport. Breakfast is lovely, we also dined in the restaurant one evening and the food is amazing. Great cocktail choice in the bar as well.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Bed was very nice. Room could have been a little larger as we had a lot of bags.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nick
Just right

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Very close to Grafton St. Very nice restaurant (if you like sea food)

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Susan, Westport , Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with character, great for nightlife
Great hotel with character, I love the old building it is so lovely, with all its original ceilings, woodwork, and period features. Lovely furniture and class decorations in the rooms. The location is ideal being both right in the centre of the shopping area of Grafton St and also all the nightlife around there.