Ratings based on 118 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Kent

A good hotel in the centre of Dublin

Posted Jan 10, 2017
Pros: I particularly liked the quirky nature and decor
Cons: It could be updated in the communal areas.
Very pleasant staff and a lovely large room (325). Despite other reviews about noise - this room is up three floors so is not affected by noise.
3 out of 5
Recommended
for Everyone
by A verified traveler from t

Great location

Posted Dec 29, 2016
Sent to a dirty room , asked for an upgrade , we were shown one but they asked for €50 ! Very disappointing seeing as hotel was only half full and closing next day for Christmas!!
1 out of 5
by A verified traveler from BT34 3UQ

The Dawson hotel was sooo disappointing

Posted Dec 4, 2016
This hotel has got nothing going for it apart from the location , it's like faulty towers old and dated , Not worth the money, I would never stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

great hotel in a great central location

Posted Oct 19, 2016
We arrived early in Dublin (5am) and got to the hotel by 6:15am. We weren't able to check in that early since someone was in our room, but we asked them to expedite it since we had a toddler with us. They gave us a call by 10:45 saying it was ready for us which was wonderful since we were exhausted. The hotel was clean and comfortable. Plenty of space for us with the travel cot. The location is perfect and in walking distance to most things. We even made the trek to the Guinness Storehouse and back but we are from the NYC area and are used to walking. Parking was the only issue since there is no onsite parking. The front desk told us to go to QPark which was a 10 minute walk away but when I left the lot I was told that I was in the wrong QPark. Parking was discounted, but for a day and a half ended up being 30 Euros.
Comment from Hotel Management
Nov 27, 2016 by Duty Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at The Dawson Hotel and Spa. It is always a pleasure to receive a positive feedback for our staff. I will share your comments with our team and this feedback will serve as an encouragement, as we strive to continuously improve the quality of our services. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry that you have been affected by the late music. Please note that the hotel is located in a vibrant city centre, surrounded with bars and restaurants, with resultantly a selection of rooms impacted by noise at the weekends. However, we do understand your disappointment with the level of noise and are constantly working to reduce its impact. Thank you again for sharing your experience; it is our hope that you will give us the opportunity to book again with us in the near future. Sincerely, Duty manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise, Idaho

Nice hotel with a great location to city center

Posted Oct 11, 2016
Pros: Included breakfast and wifi
Cons: The elevator/stair situation is a bit odd
Location: 2 minute walk to shopping and pubs
We stayed for two nights at the Dawson and did not have an issue with noise. However, we did stay for a Tuesday and Wednesday night, so the nightclub was not a factor. The breakfast was great and held in the seafood restaurant attached to the hotel. There is a lot of road work happening out front, so if you are driving, I can see how it would cause issues. We took a bus and walked so we did not have any issues with the construction. The hotel was nice with cute decor. Our bedroom was comfortable and the bathroom was also nice. It was a nice place to stay and would recommend to anyone looking to stay near the city center.
Comment from Hotel Management
Nov 27, 2016 by Duty Manager, Hotel Management
Dear Guest, Thank you very much for sharing your comments regarding your stay at The Dawson Hotel and Spa. I hope we don't have to stress much that it is a pleasure to receive such a positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to our staff. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing service

Posted Sep 28, 2016
Very clean, affordable, and with great service. Breakfast was included and by far one of the best we tasted. Any questions we had. The front office cleared up
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 29, 2016
Hotel was great location, so easy to walk to city centre. Staff was helpful with all of our questions. Breakfast was delicious. Only downfall was staff informed us upon arrival that because we booked a deal through Expedia it meant we were on the first floor above the night club which played music until 3:30am. It wasn't unbearable & they did provide ear plugs, but would've been nice to know beforehand.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to city centre

Posted Oct 28, 2015
Close to city centre and friendly and helpful staff. Hotel is in need of a bit of tlc and even though our room was on the 3rd floor you could still hear the noise from the bar and the outside smoking area. I'm sure the walkway from lift to room swayed and can only put this down to the vibrations from the music!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 28, 2015
Clean, spacious room. Friendly staff. Happy. Will return
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great location, room ready for update

Posted Oct 12, 2015
Pros: The location was perfect. Walking distance to so much of the city.
Cons: An update and deep clean.
Location: Just off of St. Stephan's Green. Perfectly located
The staff were great, breakfast excellent but the room left something to be desired. Time for fresh paint and clean, new carpet. Bathroom ready as well. Some rooms seemed much better but we're close to the very loud attached nightclub.