Ratings based on 1,360 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Very relaxing break.

Posted Feb 24, 2017
Lovely hotel just enough away from the centre. Great food and wonderful atmosphere. One thing to be careful about is on concert night, be prepared for an extremely busy bar area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northumberland

Handy for 3Arena

Posted Feb 20, 2017
Lovely clean hotel with helpful staff. Very convenient for the 3Arena.
Comment from Hotel Management
Feb 22, 2017 by Bríd, Hotel Management
Hi Helen, I am delighted to hear that you found the location so handy Kind Regards, Bríd, Guest Relations
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 19, 2017
Great hotel, only issue was the temperature in the room, it was incredibly hot and found it difficult to sleep.
Comment from Hotel Management
Feb 22, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi there, Thank you for telling us about your stay. I'm sorry to see that you had trouble sleeping due to the temperature in your room. All our rooms are fully air conditioned, please don't hesitate to ask us for help with this should we have the cahnce to welcome you back in the future. Regards, Clare
5 out of 5
Recommended
for Couples
by A verified traveler from Suffolk

Nice hotel, very clean.

Posted Feb 16, 2017
Pros: It's was clean, warm and quiet.
Location: The location is near the docks, but right next door to the 3 Arena. Trams run to the centre every 10 mins and take 15-20 mins to get there.
The hotel is a bit out of the city but with the tram just outside the door that only takes 15-20 mins to the centre that then didn't seem to be a problem. We found the position was a bit of a retreat from the city. The hotel is lovely and clean, the breakfast is very good.
Comment from Hotel Management
Feb 18, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi Colin, Thanks so much for writing about your stay- it's brilliant to read that you enjoyed your stay. Hopefully we will see you again. Regards, Clare
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Stayed for a weekend in Dublin, the hotel is a bit in the outsides but with good rail connection to the city centre. Hotel was as expected.
Comment from Hotel Management
Feb 20, 2017 by Clare- Guest Relations Manager, Hotel Management
Thank you for writing about your stay. I'm glad to see it scored so well and our location worked out well for your trip. Kind regards. Clare
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Lovely staff, amazing hotel. Would definitely go back again
Comment from Hotel Management
Feb 12, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi there, Thank you very much for telling us about your stay, I'm delighted to see you will be back with us again in the future. Kind regards, Clare
1 out of 5
by A verified traveler from galway

Standards have dropped stay away

Posted Feb 9, 2017
The food in hotel is simply not fit for consumption. It's a far cry from what one might expect in a four star hotel. I have stayed here a total of five times, but I will never return after my last experience. There is no excuse for the standard of breakfast they served up to guests yesterday morning.
Comment from Hotel Management
Feb 12, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi there, Many thanks for bringing your most recent experience to our attention. We'd really appreciate if you could get in touch to let us know when you stayed so we can follow up on this review. We'd appreciate the opportunity to make this better. Regards, Clare
5 out of 5
Recommended
for Everyone
by A verified traveler from London

excellent transport

Posted Feb 8, 2017
Although not in the very centre of Dublin The hotel is situated right next to the tram station with an excellent service running every 10 minutes or so into the centre. Hotel staff were all very friendly and helpful, overall great trip!
Comment from Hotel Management
Feb 9, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi Jamie, Thanks for posting your review, I'm delighted to see that you thought the staff were all so helpful and friendly and that despite not being central, you still found our location so handy. Kind regards, Clare
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Cute, modern hotel!

Posted Feb 7, 2017
Pros: facilities and room
I only stayed here one night, but I had selected it based on its reviews and proximity to my reason to be in Dublin. It's easy to get to from the airport on the shuttle bus (literally could not be easier)-- it's easy to get you to the center on the tram (again, right in front) and you can get a 24 hour card that includes transportation at the tourism office at the airport for 10 euros!! So, that was cheap and easy. The hotel itself is really lovely. Very modern and chic-- my room was great. I didn't have time to use all of the amenities but I would love to come back and would absolutely pick this hotel again.
Comment from Hotel Management
Feb 9, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi travelgrrrl, Thanks a million for reviewing the gibson. I'm delighted you enjoyed your short time with us but hopefully it isn't too long before you are able to visit us again. Kind regards, Clare
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice contemporary hotel

Posted Feb 6, 2017
Nice clean rooms with really comfy bed. Didn't get told about the hotel facilities at check in so didn't use them. Reception staff were helpful by letting us check in early & kept our bags for the day after we checked out .
Comment from Hotel Management
Feb 9, 2017 by Clare- Guest Relations Manager, Hotel Management
Hi tash, Thanks a million for telling us about your stay. I'm really glad we were able to help with your early arrival and luggage and that you enjoyed our comfy beds! Hopefully we will see you again another time. Regards, Clare