Nice Location, Staff were decent but what a stink!
Posted Mar 13, 2017
Gotten room 240 with a nice view out of the back of the hotel looking out to the gardens leading up to the beach.
Facilities & Staff were decent as not first time we stayed at hotel...we had our wedding reception here back in 2008 & had a fantastic day so we felt all nostalgic when booking for a night off from the kids. Their Italian restaurant, Cucinos, was top notch as it was a delight from starter to dessert.
However, it all turned unpleasant when we were awoken in the morning by a nasty stench of sewerage coming from our bathroom in room 240 & proceded to open our solitary window as much as we could so to get as much fresh air as we could!
So suffice to say, we made our business to go down to the reception & complain about this...They were not in the least interested & put the smell down as coming from the sea!. Not impressed with this!
My wife & I proceeded to have our breakfast then decided to have a ramble outside to the beach to see if there was indeed a smell!...We only smelt fresh air from the sea breeze blowing gently at us so we turned back towards the hotel & located our room from the back garden. I went over to the area directly underneath our bedroom window & could get the same repugnant smell that had awoken us earlier that morning...we were directly underneath a sewerage manhole which was from my professional opinion & experience, was having problems which the hotel had not addressed sufficiently & let us & other customers put up with it!