Ratings based on 1,105 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Lovely hotel good locatin

Posted Apr 13, 2017
Stayed at this hotel for our 25 th wedding anniversary. The hotel is in a great location the staff our very friendly , excellent breakfast, however we were not in the main hotel which was lovely,we were across the path in an additional part of the hotel which was ok but would of preferred to of been in main . But wasn't in room long so was ok thoroughly enjoyed our stay
Comment from Hotel Management
Apr 15, 2017 by Doris , Hotel Management
Dear Guest , Thank you for taking a moment to share your experience. I am pleased to hear you found the overall experience of your stay with us, as well as the location of the hotel and service of our staff to your liking. I am sorry to hear you did not enjoy the accommodation facilities in our private Villa. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5 out of 5
by david

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 15, 2017
Dear Guest , Thank you for your rating. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great hotel very near Old Town (Pile Gate)

Posted Apr 7, 2017
My husband and I stayed at Hilton Imperial for 7 days. The location is great and the views from our room were fantastic. The staff were very helpful and accommodating. Couldn't recommend it enough!
Comment from Hotel Management
Apr 8, 2017 by Doris, Hotel Management
Dear Guest , Thank you for taking a moment to share your experience. I am pleased to hear you found the overall experience of your stay with us, as well as the location of the hotel, accommodation facilities and the service of our staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great all-round hotel

Posted Apr 7, 2017
Ideally positioned just by the Pile Gate entrance to the Old City, this hotel has great staff and great facilities - and great food too. We were there for three nights and four days and experienced nothing but smiles and helpfulness. Highly recommended.
Comment from Hotel Management
Apr 8, 2017 by Doris , Hotel Management
Dear Guest , Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel, our facilities and the service of our staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5 out of 5
by A verified traveler

Posted Apr 2, 2017 on Hotels
Comment from Hotel Management
Apr 8, 2017
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We appreciate your 5 star review. Thank you and we hope we will have the opportunity to welcome you back to our hotel. Sincerely, Doris Misic Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from wiltshire

great location

Posted Mar 28, 2017
Pros: The close proximity to the Old Town
Cons: More tea and coffee plus extra pillows
Location: A short walk to the town walls and Resturants. Also easy to walk to the cable car. Well worth a visit. Local buses easy to use and close by the hotel
The hotel was very well situated for easy access to the Old town. The staff were very friendly and helpful. Great breakfast choice. A nice touch having chocolates on the pillow. Tea and milk a bit on the lean side only 2 bags each day. Had to ask each evening for more. A very quiet hotel even though there was lots of Japanese staying. They tended to go to breakfast before 8am so no problem finding a table. A good size comfortable room. Pillows were a tad too soft for our liking but bed very comfortable. Would stay here again if we ever came back. Didn't use the Resturant in the hotel or the swimming pool so can't comment on them.
Comment from Hotel Management
Apr 3, 2017 by Mia, Marketing Executive, Hotel Management
Dear Guest, Thank you for your kind review. We are very happy to read that you were satisfied with your stay. We hope we will have the opportunity to welcome you back to our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brackley, Northants, UK

Lovely hotel just outside of the old city walls

Posted Mar 22, 2017
Pros: The cleanliness, friendly and helpful staff and level of service.
Cons: Nothing
Location: Situated just outside the old city walls near the fort. easy walking distance close to Old City walls walk, shopping, bars, cafes and restaurants.
The hotel and staff were excellent, very friendly and helpful. Location of the hotel was fantastic, absolutely no need for any additional transport. Views from the hotel were spectacular. Can't rate the hotel high enough. Fantastic.
Comment from Hotel Management
Apr 3, 2017 by Doris , Hotel Management
Dear Guest , Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel, as well as the view from the hotel and cleanliness of the room to your liking. Thank you for the kind comments in regards to the service of our staff. They are indeed a true asset to the hotel. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5 out of 5
by Richard J M

Posted Mar 17, 2017 on Hotels
Great hotel - perfect location!
Comment from Hotel Management
Mar 19, 2017 by Mia, Hotel Management
Dear Guest , Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel and the overall experience of your stay with us to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sWINDON

Great Location

Posted Mar 14, 2017
Pros: Staff was very helpful, great location
Cons: Nothing
Location: Adjacent to the old city close to the harbour & a short walk from the cable car to take you to the Imperial fort which is a must to visit overlooking
Hotel is in the perfect location for exploring the old city. The staff are very friendly service was first class
Comment from Hotel Management
Mar 15, 2017 by Doris, Hotel Management
Dear Guest , Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel to your liking. Thank you very much for your kind comments regarding the service of our staff. They are indeed a true asset to the hotel. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
4 out of 5
by A verified traveler

Posted Mar 4, 2017 on Hotels
Comment from Hotel Management
Mar 15, 2017 by Mia, Hotel Management
Dear Guest , Thank you for your rating. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager