Ratings based on 94 Verified Reviews

4.6 out of 5
84% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Perfect Location, amazing facility

Posted Dec 7, 2017
Pros: Location, Amenities, Staff
Location: Old City of Dubrovnik, Sandy Beaches, and Bars.
Perfect location for scenic views of the city, and a very short walk to the old city gate. Accommodations were stellar, including a very large breakfast buffet area with seaside views.
5 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

One of great hotels. Very nice.

Posted Nov 26, 2017
It was very pleasant to stay im this hotel. My stay was close to its pefection except; 1) refregiator was not cool enough. 2) I was upgraded to executive suite. Lovely^^ But I could hear almost everything from the next door. Goos thing I didnt understand their language. Haha. This is a great hotel ^^ loved it
5 out of 5
Recommended
for Everyone
by A verified traveler

Hope to Return Soon

Posted Nov 23, 2017
Hotel staff was wonderful. The view from our room was great. The breakfast has more options than I ever thought I would see in one spot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Attentive staff. Breakfast - WOW!

Posted Nov 22, 2017
We are so glad we stayed at Hotel Excelsior. Everything exceeded our expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Great location. Walking distance to the old town.

Posted Nov 19, 2017
Great hotel. Very good location and view of the Adriatic sea. Very clean room and very kind and helpful staff. Highly recommended hotel.
5 out of 5
Recommended
for Couples
by A verified traveler from Victoria, BC Canada

Excellent hotel with stellar view,

Posted Oct 21, 2017
Location: close to old city, easy walk, also close to lovely beach
Received a free upgrade to ocean view room. absolutely stunning view of Adriatic sea and walled city. swam in Adriatic everyday off the platform, lovely. excellent breakfasts, nice large room, comfy bed, really nice staff. easy walk to walled city, hotel and setting was highlight of trip to the Baltics.
Comment from Hotel Management
Oct 24, 2017 by Matea Brnin, Hotel Management
Dear Shannon thank you for staying with us, we hope to welcome you again in the future kind regards Matea Brnin Hotel director
5 out of 5
Recommended
for Everyone
by A verified traveler from london

The perfect hotel

Posted Oct 19, 2017
This is one of the best hotels I have stayed in, for so many reasons. The hotel is clean, modern and beautifully furnished. The huge indoor pool, hot tub and spa facilities were lovely. The spa treatments were wonderful and a welcomed treat after a busy day sightseeing. It’s in an ideal location minutes away from old town, but still in a peaceful area. But what stood out for me the most was the service. The staff went out of their way to make this stay more special for us as we were celebrating our anniversary. I cannot fault a single thing with this hotel.
Comment from Hotel Management
Oct 24, 2017 by Matea Brnin, Hotel Management
Dear M thank you for staying with us, we hope to welcome you again in the future kind regards Matea Brnin Hotel director
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

upscale property- walk to beach and old town

Posted Oct 16, 2017
Pros: location
Cons: less ridged staff
Location: old town and beach
Fantastic upscale property near the beach and a 10 min. walk to old town. Staff is professional but a little ridged. They have "their" way of doing things and have some difficulty adjusting. I say this being an American, but proficient in Croatian. We requested they call a private car service, which we had the number for, and they refused. Indicating that they have services they can call. Obviously not the point--we wanted our service called. The wait staff was professional; however, clearly let you know if they didn't like your request-- Attitude! I would stay here again.
Comment from Hotel Management
Oct 24, 2017 by Matea Brnin, Hotel Management
Dear Freida thank you for staying with us, we hope to welcome you again in the future kind regards Matea Brnin Hotel director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Excellent and well located hotel in Dubrovnik. Beautiful views. Top notch.
Comment from Hotel Management
Oct 19, 2017 by Matea Brnin, Hotel Management
Dear Anonymous, Thank you very much for choosing our Grand Villa Argentina and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Kind regards Matea Brnin Hotel Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Amazing facility, great stuff, awesome location, great spa, SPECTACULAR food, very nice piano bar, nice pool and spa, nice layout and sea swimming availability.
Comment from Hotel Management
Oct 19, 2017 by Matea Brnin, Hotel Management
Dear Anonymous, Thank you very much for taking time to post all your positive comments. We are pleased to hear that you enjoyed your stay in our Excelsior hotel. It was nice to hear that the staff in our hotel exceeded your expectations. Your compliments regarding them will help us in our ongoing efforts to improve our service, because our goal is to make sure that our guests stay will be relaxing, enjoyable and unforgettable, from the first moment until the end of their stay. Thank you once again for staying with us, and we hope to be your hosts again in the future. Kind regards Matea Brnin Hotel Director