Ratings based on 627 Verified Reviews

4.3 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Best of Both Worlds

Posted Oct 6, 2017 on Hotels
This hotel is ideally located only a 20min walk from the busy old town of Dubrovnik, yet it is a peaceful place to relax in at the end of the day. As the Rixos Libertas is set into the cliffside the views are stunning. Most, but not all, of the rooms have sea views and balconies. The hotel is west facing, so some balconies get more sun than others, be sure to specify what your preferences are when booking. Even when in shade, the balconies are lovely and the sounds of the sea lapping against the rocks is very relaxing. There is lots to choose from at the breakfast buffet, both hot and cold, and in an area large enough to accommodate everyone. The evening themed buffets are also good value, the desserts are particularly hard to resist, but lunch options in the lobby bar are limited and expensive. The lunch menu at the pool bar is better, but it's still hard to find a small snack at an affordable price if you are leaving room for dinner later on. If your priority is to be near the pools, spa, and sunloungers then ask for a lower floor. If you prefer to be near the restaurants and the lobby then the higher floors are better. Similar to the restaurants in town, the bar serves local wines which are full-bodied and high in tannins. Well known brands of spirits are easy to find, but not wines from other countries. Believe the guide books that say to visit the Dubrovnik walls early, the paths can be narrow in places.
Comment from Hotel Management
Oct 9, 2017
Dear Guest, Thank you for staying at our hotel and thank you for your feedback. Your opinion is very important to us. We truly hope that you will visit us again, and it would be our pleasure to provide you with the best possible service. Kind Regards
5 out of 5
by Magdalena

Posted Sep 15, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017
Dear Guest, Thank you for staying at our hotel. Your opinion is very important to us and we appreciate your feedback. It would be our pleasure to welcome you back. Kind Regards,
5 out of 5
by Jim and Connie

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017
Dear Guest, Thank you for staying at our hotel. Your opinion is very important to us and we appreciate your feedback. It would be our pleasure to welcome you back. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Deluxe room 3 nights

Posted Sep 8, 2017
Fantastic Stay in a beautiful large room with excellent view. Good Buffett breakfast and dinner. Dubrovnik is very busy (to busy actually) with tourists so it was nice to relax at the apartment away from crowds. A+
Comment from Hotel Management
Sep 11, 2017 by Maris S, Hotel Management
Dear Guest, Thank you for your feedback. We are extremely happy that you enjoyed your stay with us. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good location

Posted Sep 5, 2017
Pros: The room was spotless and very comfortable. The location was good and the views were beautiful.
Cons: Service at the beach bar was slow and poor. Our server had an attitude and ended up passing our table to another server.
Location: Close to old town but far enough away that it's quiet at hotel
The hotel is nice and in a good location. The service at the front desk was just ok, and poor at the beach bar. The concierge desk service was excellent. Breakfast was good but coffee service was slow. I didn't find the hotel staff to be friendly at all, other than at the concierge desk, and the lady welcoming the guests in the breakfast restaurant. On the other hand, the hotel is very clean and comfortable to be at. The facilities are very good and the views are beautiful. The grounds are very well maintained.
Comment from Hotel Management
Sep 8, 2017 by Maris S, Hotel Management
Dear Guest, Thank you for your comment. We appreciate your feedback. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Spectacular views just outside Old Town

Posted Sep 4, 2017
Pros: First class customer service, champagne upon arrival, personal tour of facilities, boxed breakfast when we had to leave super early in the morning.
Cons: Next time we'd like to stay longer!
Location: Beautiful modern hotel with architecture staggered down the slope to the sea.
First time we ever ordered room service dinner because the views from the terrace were superb. And the dinner (cheeseburger and fries) was delivered promptly, rolled out to the terrace. It was a pretty ordinary menu choice but it was done exceptionally well, and was the perfect fix for our unsettled stomachs from previous travel.
Comment from Hotel Management
Sep 6, 2017 by Maris S, Hotel Management
Dear Guest, Thank you for your feedback. We are happy to hear that you have recognized the efforts of our staff, especially customer service. Thank you for complimenting location of the hotel, and the food. It would be really a pleasure to welcome you back in the near future. Kind Regards,
1 out of 5
by A verified traveler from v

Ant you infested room

Posted Sep 4, 2017
Horrible night .. ants and dust mites every where
Comment from Hotel Management
Sep 6, 2017 by Maris S, Hotel Management
Dear Guest, Thank you for your comment. We are sorry to hear that you were disappointed with your stay. Your feedback will help is in the future improvement. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from cohoes ny

Rough around the edges

Posted Sep 3, 2017
Initial room had a dirty comforter and a musty smel in the room. The room had a poor view of anything blocked by concrete and in kept grass. After being told that they had no other available rooms asked to speak to a manager and another room suddenly became available. The second room was very nice, clean with a nice view. The cleaning staff was great and did anime job on the room. The wait staff was not as accommodating, the seemed to be too busy to give prompt and courteous service. The facility was nice but could have been kept cleaner. The gym could use some self cleaning supplies and grease towel.
Comment from Hotel Management
Sep 6, 2017 by Maris S, Hotel Management
Dear Guest, Thank you for your comment. We appreciate your feedback. Best Regards,
5 out of 5
by Robert Gary

Unforgettable experience at Rixos

Posted Sep 2, 2017 on Hotels
Superb hotel. Amazing views and great facilities. Food is a little pricey but plenty of restaruants and a supermarket nearby.
Comment from Hotel Management
Sep 4, 2017
Dear Guest, Thank you so much for sharing your experience with us. We are happy to hear that you were satisfied with your stay at our Rixos Libertas hotel. It would be our pleasure to welcome you back. Kind Regards,
5 out of 5
by Donna

Location, service, complete comfort

Posted Aug 21, 2017 on Hotels
Dubrovnik is very crowded and crazy. This is a great resort type hotel at the first bay out of town, Walkable, but reasonable taxi fare 11-15 dollars depending on traffic and luggage. Hotel is wonderful, comfortable beds and pillows, large balcony facing the sea, great staff with helpful attitudes, great breakfast food and selection, access to sea by easy stairs/ladders, pool outside and indoor, seaside restaurant, bar, or buffet dinner on top. Music at night at seaside restaurant for older, calmer folks who haven't gone into the city. Lots of sunloungers. Compares well with any other luxury resort.
Comment from Hotel Management
Aug 29, 2017
Dear Guest, Thank you very much for your comments. We are happy that you enjoyed your stay with us. it would be our pleasure to welcome you back in the near future. Kind Regards