Ratings based on 1,000 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Österreich

Entspannung pur

Posted Nov 10, 2016
Pros: Zimmer ,Aussicht, Wellnessbereich, Fruehstuecksbuffett,Personal,..
Cons: Es gab nichts zu bemängeln und mehr ist dazu nicht zu sagen
Location: Busverbindung nach Dubrovnik funktioniert bestens
5 out of 5
by A verified traveler from US

Amazing hotel

Posted Nov 7, 2016
Pros: Everything. The room was amazing, with breathtaking views. The breakfast was varied and open early or late enough. The staff were extremely friendly. Great choice of restaurants in the hotel. Gym, spa all top notch. The bus stops directly outside the hotel. Just an amazing stay.
Cons: Nothing could have been done by the staff to make it a better stay
5 out of 5
by A verified traveler

Top hotel op een goede locatie!

Posted Nov 1, 2016
Pros: De ligging en de faciliteiten
Tophotel op een goede locatie. Met buslijn 4 die voor de deur stopt ben je binnen 15minuten in het centrum van Dubrovnik. Fijne kamers, behulpzaam en vriendelijk personeel. Goede faciliteiten en prachtig uitzicht op zee. Kortom, zeker een aanrader!!
5 out of 5
by A verified traveler

Posted Nov 1, 2016
Location: Bussilinjan päätepiste hotellin edessä, busseja menee n.30 minuutin välein. Ei tarvetta ajella taksilla tai hotellin kyydillä.
Siisti ja hyvä kuntoinen viiden tähden hotelli. Perushuone aika pieni, puut varjostivat merinäköalaa. Palvelut toimivat hienosti.
5 out of 5
by A verified traveler

뷰가아름다움 조용함

Posted Oct 30, 2016
기존 쥬니어스위트 예약했는데 이규제큐티브 스위트로 무료 업그레이드됬어요. 주차도 무료여서 좋았습니다. 추운날씨였는데 수영장 온수나와서 좋았고 록시땅 어메니티도 만족. 허니문이었는데 잘 쉬다왔습니다~
Comment from Hotel Management
Nov 5, 2016 by Hrvoje Sanje, Hotel Management
Dear Guest, Thank you for your kind review. We are glad to see that you enjoyed your stay with us, especially because of such special occasion. It is great to see that you liked our rooms, free parking space, facilities... Thank you once again for staying with us and we are looking forward to your next visit. With warm regards, Hrvoje Sanje Hotel Director
4 out of 5
by A verified traveler from Tirol

Schönes Hotel, tolle Aussicht, etwas abgelegen

Posted Oct 27, 2016
Pros: Die Lage ist sehr malerisch, nur leider etwas entfernt von der Altstadt.
Das "Palace" ist ein tolles Hotel mit guter Ausstattung und liegt sehr malerisch an der Südwestflanke von Dubrovnik. Der Linienbus fährt direkt vom Hotel vor die Altstadt von Dubrovnik. Zu Fuß liegt es etwa 1 Stunde von der Altstadt entfernt. Die Pools liegen sehr schön mit Blick auf das Meer. Der Gartenbereich ist etwas üppig angelegt. Die Ruhe ist fantastisch.
Comment from Hotel Management
Nov 7, 2016 by Hrvoje Sanje, Hotel Management
Dear Stammeck, thank you for taking the time to post your review on Expedia pages. It is great to see that you liked our facilities, bus connections, pool area and that you found our hotel to be great. Thank you once again for choosing Dubrovnik Palace for your stay in Dubrovnik. We hope we will have the honour to welcome you again in the future. With warm regards, Hrvoje Sanje Hotel Director
2 out of 5
by A verified traveler

Vue epoustouflante,bordure de la mer,

Posted Oct 26, 2016
Pros: L'emplacement, la vue , la facilité d'accéder à Dubrovnick
Cons: la restauration médiocre
bain de mer en octobre! par contre fuite de l'eau de pluie à l'interieur de la chambre plaisir de recevoir un gateau d'anniversaire (pour mon épouse) qui disparait lorsqu'on revient dans la chambre après le repas... 3 restaurants très , très moyens et indignes du classement de l'hotel...sauf pour le prix des repas!
Comment from Hotel Management
Nov 8, 2016 by Hrvoje Sanje, Hotel Management
Dear Bernard, I am so terribly sorry to read of what a disappointing stay you had and only wish we had known of your dissatisfaction before you left us. I like to think that when on occasion we have a guest whom is unhappy with any aspect of the hotel and it’s services, that we successfully manage to change their perception of Dubrovnik Palace by correcting the issues they are unhappy with. I also like our guests to feel they have value for money and don’t like the idea of our visitors leaving dissatisfied with something they have paid for. This isn’t what Dubrovnik Palace is known for. I am so sorry to read that we did not meet all your expectations and I will definitely look into all mentioned issues further. Thank you for pointing out our nice location, views, bus connections...I apologize once again for all inconveniences and I hope you will give us a chance and visit us in the near future when we will make sure that you enjoy in your stay from the beginning to an end. Warm regards, Hrvoje Sanje Hotel Director
4 out of 5
by A verified traveler from London

Great luxury hotel, shame about the food.

Posted Oct 26, 2016
Pros: The rooms were very comfortable, from the bed to the bathroom. Good sized balcony and all the things you'd expect from a 5* hotel. Great cocktails in the bar too!
Cons: We arrived late and dedicded to eat at the buffet... this was a mistake, the food was bland and weirdly cooked. Nothing looked appealing to me and in the end I really just had a salad and a bread roll. Breakfast was much better though, with lots of good choices The outside pool wasn't looking it's best when I was there but I guess that's the off-season for you
Location: The location is good, as it's less chaotic than staying in the old town, but the bus gets you there in 10 mins. Not a great place to swim though
Comment from Hotel Management
Nov 5, 2016 by Hrvoje Sanje, Hotel Management
Dear A, thank you for posting your review on Expedia site. We are happy to read that overall you enjoyed your stay with us and that you liked our rooms, balconies, cocktails... On the other hand we are sorry that we did not meet your expectations in terms of food quality and I will definitely look into this further. Thank you once again for staying with us and we look forward welcoming you again in the near future. Best regards, Hrvoje Sanje, Hotel Director
5 out of 5
by A verified traveler from Düsseldorf

Sehr schönes und ruhiges Hotel in Dubrovnik

Posted Oct 25, 2016
Location: Mittelmeer / Lapad Beach / Dubrovnik Altstadt (per Bus)
Das Hotel befindet sich im Stadtteil Lapad, ist aber an die Altstat sehr gut mit einem Bus (hält direkt vor der Tür) angebunden. Bus Fahrkarten bekommt man direkt an der Rezeption und die Fahrt dauert ca. 12-15 Min. Dafür bekommt man im Hotel nicht mit, wenn 3 oder 4 Kreuzfahrtschiffe im Hafen anlegen und die Leute in die Stadt einfallen. Die Zimmer sind sehr schön - wir haben uns sehr wohlgefühlt! Eigentlich müssten fast alle Zimmer mit Blick auf den Balkon sein (wir hatten zumindest Balkon mit Meerblick in der 4 Etage). Man hat direkt am Hotel die Möglichkeit ins Meer als auch in den Outdoor-Pool (oder Indoor-Pool) zu gehen. Wir waren in der Nebensaison da, daher war der Außenbereich nicht überfüllt. Wie es hier im Sommer aussieht, kann ich nicht sagen. Im Hotel gibt es jemanden, bei dem kann man Ausflüge buchen oder ein Auto mieten (um z.B. nach Montenegro zu fahren - darauf achten, das man im Auto eine grüne Karte hat). Das Frühstück ist sehr gut und ebenso reichhaltig! Das Personal war immer freundlich und hilfsbereit! Wir würden auf jeden Fall wieder kommen!
Comment from Hotel Management
Nov 7, 2016 by Hrvoje Sanje, Hotel Management
Dear Jens, I am delighted to know that you had a wonderful stay with us and I would like to thank you for highlighting the great service provided by our team and also for kind comments regarding our breakfast buffet, rooms, pools, bus connections... I hope that we will have the opportunity to welcome you back to Dubrovnik and hotel Dubrovnik Palace again in the near future. With kind regards, Hrvoje Sanje Hotel Director
4 out of 5
by A verified traveler from oxford

Beautiful location

Posted Oct 25, 2016
Pros: The staff were all very helpful, the breakfast was plentiful and the curtains in the room blocked out all light, superb.
Cons: Two single beds pushed together instead of a double bed. Why do hotels do this?!
Location: A bus stop right out side takes you to Old Town. The hotel has lots of activities, scuba diving & Segway tour to name a couple
Comment from Hotel Management
Nov 5, 2016 by Hrvoje Sanje, Hotel Management
Dear Amanda, Thank you for such a nice description and for sharing your experience on Expedia pages. We are delighted to know that you enjoyed your stay and most of all the hospitality of our staff. Recognition is very important to us and we hope to always be up to your expectations. We hope to see you again soon in the near future. With warm regards, Hrvoje Sanje Hotel Director