Ratings based on 372 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Room with a view

Posted Oct 31, 2016
Visiting in Autumn we wanted a comfortable hotel with an indoor pool. Our only small disappointment was that the pool was not warm enough unless you were exerting yourself swimming lengths. Otherwise we felt we got what we paid for from such a hotel. The sea room view with balcony was a good investment - lovely room and great to wake up and walk out to views of the old town and Lokrum. Breakfast on the terrace offers the same luxury. The location is ideal, just 5 mins' walk to the Old Town. All in all, not the cheapest but a superb treat.
Comment from Hotel Management
Jan 3, 2017 by Matea Brnin, Hotel Management
Dear Kevin thank you for staying at Excelsior hotel during your visit to Dubrovnik. We are glad to read you liked your balcony room and our breakfasted served on the outside terrace. Thank you for staying with us and we hope to be your host again in the future kind regards Matea Brnin Hotel director
5 out of 5
Recommended
for Everyone
by A verified traveler from Isle of Wight

Simply fantastic

Posted Oct 30, 2016
We had a deluxe room with private balcony with a great view of the old city and Lokrum. Hotel a easy short walk from the city walls. Would stay here again in a heartbeat. Fantastic friendly staff too.
Comment from Hotel Management
Jan 3, 2017 by Matea Brnin, Hotel Management
Dear Nick thank you for staying at Excelsior hotel during your visit to Dubrovnik. We are glad you liked our position and the balcony room. Thank you one more time for staying wiht us and we hope to be your host again in the future. kind regards Matea Brnin Hotel director
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel with good walk distance to Dubrovnik

Posted Oct 26, 2016
Pros: Comfy and excellent view
Cons: Restaurant menu was disapointed limit and very pricey.
Location: Nice walking distance about between the hotel and Dubrovnik.
The hotel is lovely and excellent clean condition. The bedroom with sea view and Dubrovnik is superb. There are plenty of things to do at the hotel such as swimming in sea and pool, Jucuzzi bath, Bar and restaurant. It is lovely location as well where you are able to relax and watch boats passing.
Comment from Hotel Management
Jan 3, 2017 by Matea Brnin, Hotel Management
Dear Laurence thank you for staying at hotel Excelsior during your visit to Dubrovnik. We are glad to read that you had a nice stay with us. Should the opportunity arise we would like to welcome you again. Kind regards Matea Brnin Hotel director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2016
Pros: Great locations and fantastic views from every room. The restaurants and piano bar were also great.
Cons: The bed was old and uncomfortable. The spa should have a separate change room and shower area other than the public area that everyone using the pool and outdoor facilities has access to.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2016
Location: The location of hotel was perfect. A little walk into the heart of thing of old city. Doing the city wall is a must for all.
A great location. Beautiful city and bustling. We had a most delicious breakfast at hotel. It was included in our stay at hotel. Wonderful experience.
Comment from Hotel Management
Jan 3, 2017 by Matea Brnin, Hotel Management
Dear Anonymous thank you for staying at the Excelsior hotel during your visit to Dubrovnik. We are glad to read that you liked our location and that you had the most delicious breakfast at the hotel. Thank you one more time for staying with us and we hope to host you again in the future Kind regards Matea Brnin Hotel director
4 out of 5
Recommended
for Couples
by A verified traveler

Excellent location, comfortable rooms

Posted Oct 3, 2016
Pros: See above.
Cons: The staff came across as rather disinterested - the waiter in the bar was almost verging on rude. For a hotel of this calibre, I would expect more.
Location: First class location - a 10 minute walk to the Old City, we walked the walls, ate in several excellent restaurants and listened to open air jazz.
An excellent hotel within easy walking distance of the Old City, and with superb views across the water. The rooms were comfortable and clean, and although they did not have any view (we did go on a special offer), the views in the public areas more than made up for this. We ate breakfast in the restaurant, which was plentiful and delicious. The pool area was very spacious, and just outside on the terrace were sun loungers and the Adriatic, for a swim.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient, nice view

Posted Sep 30, 2016
The staff was not very helpful. Got her to call train station for something. She did call but the manner was not very good. Other than that, the hotel is quite good
4 out of 5
Recommended
for Everyone
by A verified traveler from Enhland

Great location

Posted Sep 16, 2016
Really is only 5 mins walk to centre of old town. Fantastic view from breakfast terrace. The indoor swimming pool is probably 20m so great for lengths. Breakfast food great range. Room clean comfortable beds. Quiet except when wedding on ( what a beautiful place for a wedding with Dubrovnik as a back ground)
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel w best view of old town Dubrovnik

Posted Sep 12, 2016
Best part of this hotel is its location. It's the closest 5 star hotel to old town w a view of old town. The hotel is in need of a refresh and I found some of the staff to be rude but the views from their sea view rooms are worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler from germany

Hotel right next to beach!

Posted Sep 10, 2016
Very close and perfect location to go to beach, shops, and the city walls of Dubrovnik! My wife and I had a wonderful time!