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Reviews of All-inclusive Hotel Albatros

4 out of 5
All-inclusive Hotel Albatros
Od Žala 1, Cavtat, Konavle

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 382 reviews" "
Rating 8 - Good. 183 out of 382 reviews" "
Rating 6 - Okay. 67 out of 382 reviews" "
Rating 4 - Poor. 29 out of 382 reviews" "
Rating 2 - Terrible. 19 out of 382 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good with a great swimming pool and tennis courts. Rooms are good size, beds are comfortable but room decor is poor. Conveniently close to the airport, but about 25-30 minutes away from tourist attractions and Dubrovnik's downtown.
Stayed 1 night in Oct 2023

8/10 Good

Jigisha K

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and cheap
Stayed 2 nights in Sep 2023

8/10 Good

Samuel

Liked: Staff & service
Stayed 7 nights in Sep 2023

6/10 Okay

Bhalina

Stayed 5 nights in Sep 2023

8/10 Good

Mr S

Stayed 1 night in Sep 2023

8/10 Good

Joe, Ashbourne Co. Meath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in walking distance to all the shops and restaurants. Breakfast was lovely with loads of choices and good coffee. Hotel was lovely and modern and rooms where very clean and fresh. Rooms had flat screen TV and great showers.
Stayed 1 night in Sep 2023

8/10 Good

Nazime

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the stay the property the sttaf was nice maybe the could give you more info when you get in . Overall it was nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Koulla

Traveled with partner
Liked: Cleanliness, staff & service
Good hotel not great
Stayed 1 night in Sep 2023

6/10 Okay

Wenping

Stayed 3 nights in Aug 2023

4/10 Poor

Vishal

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Food was repetitive, and same thing was served for lunch and dinner. Not many options for vegans and vegetarians.
Stayed 4 nights in Aug 2023

10/10 Excellent

Marineide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Niveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great location
Stayed 3 nights in Aug 2023

10/10 Excellent

Johann

Stayed 1 night in Aug 2023

4/10 Poor

Rebecca

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is run down and poorly managed. Nickled and dimed for towels, the obstacle course, etc. Towel room open 2 hours a day at a beach resort! Check in was miserable. Can’t adjust your own AC unit in the room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rose, Milwaukee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had beautiful grounds and was walking distance to the beach and various nearby small restaurants
Stayed 4 nights in Jul 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jul 2023

10/10 Excellent

Miroslaw

Superb
Stayed 1 night in Jun 2023

4/10 Poor

Donna

Disliked: Cleanliness, staff & service
When we arrived our rooms were 29 degrees celcius (90 Fahrenheit). Even though the booking said it had air conditioning the hotel would not turn it on until many guests left die to the heat. Half of the outlets did not work. Bedding was stained and when we asked for clean bedding they only rearranged so they thought we couldn’t see the stain. Towel heater was on in the bathroom and none Of the staff knew how to turn it off. Front staff was not empathetic or genuine until the manager came in shift. Not a great experience for the cost of the accommodation. Great location though.

10/10 Excellent

Beverly

Traveled with partner
Liked: Staff & service, property conditions & facilities
The variety of food at the buffet Wish could have control the temperature in the room
Stayed 1 night in May 2023

2/10 Terrible

STEFAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was terrible.
Stayed 4 nights in May 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great property! Great place to relax, walk, swim, eat! For any age! The only complaint was getting the room cleaned when sign was put out! May be they were short staffed! It is a big hotel. All in all a wonderful place to stay! Reasonable price! I would stay again.
Stayed 3 nights in May 2023

8/10 Good

victor

Traveled with group
Liked: Cleanliness, staff & service
Really great view and location
Stayed 1 night in May 2023

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities
This is not a 4-star property by any means. But it does represent a good value overall. If you are comparing a Caribbean all inclusive you will be disappointed. The hotel looks more like a dormitory or other sort of institution, and has zero personality. However, the food options at the all inclusive were decent and the drinks were ok. You’d be hard pressed to find a better overall value for money in the Dubrovnik Riviera.
Stayed 3 nights in Apr 2023

4/10 Poor

Xin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Irene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for their last week of their season (unbeknown to us at time of booking). Towards end of week parts of the hotel started to close eg pool snack area - had to use restaurant. Food was plentiful but the same was offered at lunchtime and dinner and little variation during the week. Hotel was very quiet and there was only entertainment on twice in the week (singing duo). No entertainment offered during day. Staff helpful.
Stayed 7 nights in Sep 2022

4/10 Poor

Davor

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extreme overpriced but nice reception crew, dated hotel need full makeover for the this price ,proximity of airport can be extra disturbing…
Stayed 3 nights in Aug 2022

2/10 Terrible

Zoran

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Catastrophic, room was nice and clean, staff was polite, however the AC was fixed on certain temperature one cannot change it, hence it was rather hot in the room, balcony was small and without owning so not usable on heat, entire hotel did not have AC anywhere, restaurant and foid was horrible, no table cloths on the tables, food was not tasty at all , poor choice, I felt like I was in the twilight zone in sixties, horrible experience, no value for money at all, overcrowded, chairs on the pool next to each other like sardines in the can, hotel does not have its own beach, but public beach across the road, no covered or assigned parking quite far away from the hotel entrance, elevator without AC, bathroom was a good size, but had only body shower nothing else, not even a box of paper towels, no coffee or coffee cups , would not recommend and will never visit again
Stayed 2 nights in Aug 2022

4/10 Poor

Sanjeev

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Price was quite expensive compared to other all inclusive hotels . Spa not working , gym has ancient equipment . Very limited choices if yiy are vegetarian . Kitchen staff do not speak English at all to explain menu . Communal toilets very dirty . Evening entertainment is truly appalling . They advertise so much but when you turn up , there is nothing !! It’s a joke ! Although , the hotel is located by the beach, beach has pebbles but if you go 5 metres in the sea , knee height , it has sand and water is clear .
Stayed 7 nights in Jul 2022

8/10 Good

Chun Yi

Stayed 4 nights in Aug 2022

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good
Stayed 3 nights in Jul 2022

8/10 Good

Jonathan, Hartland

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quieter area and less commotion compared to closer to Old town. A little of a hassle to get there but plenty of options from Uber to Taxi to water taxi to buses. Surrounding area is great for walking and easy to get around. Scenery is gorgeous. Staff was nice and lots to do as it is a resort. Food was as expected for a buffet style. Lots to choose from and quality was slightly above average which was nice.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location with easy access to the Dubrovnik ferries. Would be good for families. Because it is a large hotel the eating areas are a bit canteen like but the food was excellent and plentiful. Staff very friendly and helpful.
Stayed 4 nights in Sep 2019

2/10 Terrible

oscar, houston

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
nice property, only thing would be and updated flooring (tile or laminated instead of smelly carpet)
Stayed 2 nights in Sep 2019

2/10 Terrible

Travel, New York

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Our family loves to travel. I have to say this experience if it’s not the worst but definitely one of the worst experience that we had. It starts from front desk check-in. The staff couldn’t find our all inclusive reservation. Once got in the room and noticed the refrigerator is empty, if needs to fill has to be extra charge mean while we have all inclusive package. Then when we go downstairs to have dinner, it is very disorganized, there was no line and no air conditioning meanwhile it is 95 degrees in Croatia. Very limited hours to serve food and only on snacks bar. So called kids club has no schedule. Although the staff friendly. No private beach and has to pay for beach chairs. Anyway the list can go on and on. We didn’t want to let this place ruin our vacation, we doubt booked other hotel and had a pleasant experience there. It shows on orbitz booking history. We have lost money here but gained knowledge for future that never stay here again or recommend this place to others. 1.5 stars is the most. Thank you for reading.
Stayed 2 nights in Aug 2019

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t expect 4* or good service
Don’t expect 4*!! The photos reflect a warm bright stunning hotel, but in reality is like a grey German bunker! At times we had no hot water Staff were miserable, barely said hello or smiled and the service was generally poor! Good selection of food in the restaurant.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This is an expensive package tour type hotel and includes meals Food is good and plentiful but room service is impossible .Despite a kettle in room no other facilities provided .Room comfortable enough . While there is coffee at breakfast none at lunch unless you venture to the bar and pay? Overall needs to upgrade its altitude and service to justify the cost . Close to airport
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
position close to sea and proximity to Cavtat town. sometimes noisy until small hours with music from localbar
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally very good place to stay
Plus: - Location is very good. Beachfront. My kid enjoyed the beach a lot. - All inclusive service is convenient, especially for a family with kid(s). - We were upgraded to a room with additional living room. Nice view and very specious. Minus: - Parking slots is relatively limited. - Some floor area in the restaurant is slippery. More attention is needed. - The umbrella around the pool is limited. Sometimes we had to sit on the couch without shadow, or find a natural shadow under trees. - Live music until 23.00. For some people it is "plus", but for us with a kid, we prefer quiet evening, or maybe until 21.00 or 22.00.
Stayed 2 nights in Jun 2019

8/10 Good

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albatros has great potential and I had great time.
Stayed 5 nights in May 2019

10/10 Excellent

Graham, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel superb our only complaint was the dining setup it was quite like a canteen layout but food was good
Stayed 7 nights in Oct 2018

10/10 Excellent

Jeffrey, Dorking

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel alone is very good and the staff are friendly. I booked this hotel for a birthday for my wife and when we came back from a day trip from Montenegro there was a bottle of champagne in the room from the hotel wishing her a happy birthday. The hotel is very clean, good food with a wide selection of food. On arrival we checked in late however they still gave us food even after we missed dinner.
Stayed 4 nights in Oct 2018

6/10 Okay

susan, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
General
Right on the beach, hotel food ticked everyone’s box, staff accommodating when they understand you, nice stroll into cavtat where you can catch a bus into Dubrovnik or get a taxi back to the hotel. Quite a few restaurants in cavtat if you want a change from the hotel. Too many French people staying in the hotel
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

S P J

Stayed 7 nights in Jun 2018