Ratings based on 105 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice hotel, some issues?

Posted May 11, 2017
Pros: The position was nice, the room was clean and pleasant. The staff were friendly and helpful.
Cons: The attention to detail in the outside areas needs improving. The quality of the food in the restaurants could be better, breakfast was good.
Location: The location had great views, lovely sunsets. local buses nearby for trips to the city. not much to do nearby
We enjoyed our stay at the Royal Palm. Our ! bedroom suite was very nice. It was great having the 2 bathrooms and having the bidet was a nice addition. Personally I found the bed a little hard and developed quite a back ache by the time we left. The views from the balcony were lovely and the hot tub was enjoyed particularly by my husband. The staff were friendly and helpful. If I had to be picky about anything it would be that there was some building work in progress which was a little unsightly and spoiled the view some what, and the landscaping in certain areas was untidy and neglected. It generally seemed quiet, presumably still early in the season. We both felt that the restaurants were overpriced, baring in mind the quality of the food which was not great, although, we didn't find the food particularly good anywhere we ate and it was quite expensive everywhere unless you ate pizza. Overall a good experience but could have been better.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Hotel for Dubrovnik Tour

Posted Oct 24, 2016
Fantastic view of the Adrian sea, Comfort and clean room, Very kind staff. Public bus stop to the old town. Breakfast is so-so, a little bit lower than the expectation of the 5-star hotel. Except that, Everything was more than GOOD.
Comment from Hotel Management
Jun 5, 2017 by Royal Palm Team, Hotel Management
Dear Sang Wook, Thank you for choosing Royal Palm Hotel! We are glad that you had an enjoyable stay with us and we hope to provide an impeccable guest experience on your next stay with us. Sincerely, Lucija Puksar Brand Reputation Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
Lovely location and fabulous pool areas , friendly staff and easy access by bus to the old town
Comment from Hotel Management
Dec 22, 2016 by Royal Palm Team, Hotel Management
Dear Guest, We would like to thank you for posting this positive review of your stay at the Royal Palm Hotel. We hope to welcome you back soon. Sincerely, Lucija Puksar, Brand Reputation Coordinator
4 out of 5
by A verified traveler from Maidstone

Great service

Posted Sep 4, 2016 on Hotels
This hotel is rather further out of town than I imagined so that a trip to the sights needs some planning. Buses are cheap and frequent but congested and driving and parking was a nightmare. The view and the bathing rocks are superb as the sea is so clear and warm in late summer. The biggest pool is saltwater so I preferred the pool by the spa. All the staff were attentive and good humoured. The eating/drinking options were a slight let down as there is no obvious bar in the main hotel reception and the very cool beach bar is a stroll away. The restaurants were slightly pricey and rather empty despite attempts to add themes and live music. We ate in the room using the kitchenette but had to ask for plates and cutlery to be sent up. Breakfast was very good however. Views and balconies are great but as it is south facing it is really too warm for middle of the day in summer. Would go again as price was great value.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for choosing Royal Palm Hotel and for taking some of your precious time to share your impressions. We are pleased to know that overall your stay with us a success and we hope to iron our several discrepancies that you have mentioned by your next stay, as guest reviews help us focus on areas of the service that need to be improved. We look forward to your returning visit. Sincerely, Lucija Puksar Brand Reputation Coordinator
4 out of 5
by STEPHEN

Posted Sep 1, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Royal Palm Hotel and we hope to welcome you back in the future. Sincerely, Lucija Puksar Brand Reputation Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Posted Jul 31, 2016
Lovely hotel, tremendous location with fantastic views.
Comment from Hotel Management
Dec 22, 2016 by Royal Palm Team, Hotel Management
Dear Family Bruce, We would like to thank you for choosing Royal Palm Hotel and for sharing this positive feedback. We look forward to welcoming you back as returning guests. Sincerely, Lucija Puksar, Brand Reputation Coordinator
5 out of 5
by William from Surrey

Super views from a lovely hotel

Posted Jul 26, 2016 on Hotels
A lovely hotel with fantastic views over the Adriatic. Service was excellent and the quality of food and cleanliness of the hotel were very high. We were lucky enough to discover we had a room with a jacuzzi on the sea-facing balcony. Lovely! Swimming pools were quite small but not over-crowded when we stayed (mid July), and there was always somewhere to sit near a pool.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Mr. William, Thank you for choosing Royal Palm Hotel and for taking your valuable time to share this positive feedback. We are delighted to know that you enjoyed your suite and that the hotel met your expectations in every way. We look forward to your next visit. Sincerely, Lucija Puksar Brand Reputation Coordinator
5 out of 5
by Joseph from San Diego, CA

Posted May 26, 2016 on Hotels
Had a great stay at this hotel. Our room had an amazing view of the ocean. They had really nice outdoor and indoor pools and the staff was so friendly and helpful!!! This hotel is a great location for relaxing. The only small complaint is that the pull out bed from the couch was a little uncomfortable and the air conditioning did not work that well. Otherwise, everything was great. I loved this hotel and would stay here again!
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Mr. Joseph, Thank you for choosing Royal Palm Hotel. We appreciate your time and effort taken to share the feedback and we are glad to know that your stay ran smoothly. We will also keep your comments in mind when working on improvements. It would be our great pleasure to welcome you back on your next visit to Dubrovnik. Sincerely, Lucija Puksar Brand Reputation Coordinator
5 out of 5
by Christina

Posted Apr 13, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Christina, Thank you for leaving this excellent rating for your stay at the Royal Palm Hotel. Sincerely, Lucija Puksar Brand Reputation Coordinator
5 out of 5
Recommended
for Couples
by Magda M.

Awesome family vacation

Posted Nov 10, 2015 on Orbitz
It was great overall. We love the service, the fitness center and the Bar at the Rocks. Swimming in the Adriatic Sea was amazing. We will definitely come back again.