Ratings based on 142 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Sep 24, 2017
The only thing going for this place is the location. The rooms are outdated and the carpets had stains. The deck had a light that shined directly into the bedroom all night long making it difficult to sleep. When I asked the front desk if anything could be done about the light they said remodeling was going to be done in 2018. It seems like an easy fix, but unfortunately the hotel staff was very rude about it.
by A verified traveler
Posted Sep 16, 2017
Pros: Location to the ocean and pool were good.
Cons: As stated above it really, really needs to be up-dated.
The hotel staff are very friendly BUT the condo carpet was dirty and stained. The furniture was very old and looked it. It really needs to be painted and up-dated.
for Everyoneby A verified traveler
Posted Sep 14, 2017
It's a nice place. Could Use some updating in the interior.
for Everyoneby A verified traveler from Hampstead Maryland
Nice getawayPosted Sep 12, 2017
Staff was very welcoming and pleasant. Walked in the room and it smelled very musty..i think thr landscaping needed an overhaul as well as the decor and kitchen upgrade. The windows need darkening blinds or curtains, too bright first thing in the morning
for Everyoneby A verified traveler from West Point Va
Enjoyed our stay we will returnPosted Aug 23, 2017
Pros: Clean rooms well stocked kitchen close to every thing needed but didn't have to leave the Property except to buy groceries for the week. Fun week !
Cons: The game room needed updating for the children, inside pool room was not being used due to maintenance issues not addressed for sometime.
Location: Well shopping, restaurants , movies, bounce house, put-put, Bowling, boating, surfing, jet skiing, horse back riding, !Duck Doughnuts!! must do
It was an easy check in the townhouse was ready and smelled clean and looked clean but it was a little outdated which did not stop us from enjoying the rooms. The private beach was wonderful we were able to enjoy it day and night (romantic for the adults, fun for the children night time crab finding) the outside pool was clean and well maintained plenty of room for all. The outside activities were great for all around family fun.
by A verified traveler from Raleigh NC
Nice stay by the beachPosted Aug 22, 2017
Pros: Convenient to beach, pleasant room
Location: right in the middle of the Outer Banks. Traffic was horrific. If you want to do a lot of sight-seeing, then you best expect long lines.
This is NOT a hotel rental - it is a time-share rental. You risk having to swtich rooms mid-stay if your stay is not during their usual rental block of Saturday to Friday. I booked a rental for Friday to Monday and had to switch between units on Saturday afternoon.
by A verified traveler from Charlottesville, VA
If I'd known I wouldn't have rentedPosted Aug 21, 2017
This place rents rooms from Saturday to Saturday. If you need Friday-Monday like I did, they will make you switch rooms. This means that you spend one day in one room and two days in another. You can't unpack and get comfortable the first night before you move. The humidity is high so everything feels wet, including the couches that don't feel clean at all. The second room we went to had mold on the wall and both rooms had leaks around doors. The staff told me that they would call me on the room phone early Saturday morning to tell me which room to switch to and that I'd need to pack up and be ready to move early. Waited in the room until 11:45 (which is half the day in beach time) to get the call which came on my cell phone so I could have left the room and gotten breakfast and had some beach time. The cleaning staff also barged into the room at 8:30 even though check out was at 10am. Spiders and bugs inside and especially around the doors outside. It didn't appear that the comforters were cleaned or changed between guests. It was nice that at the back of the property there was beach access and a pool. The people working there seemed nice enough but I wouldn't stay again and I wouldn't recommend until they put some money into each unit and replaced the overused furniture. Also the mattresses are terrible. oh and no wifi.
Awful resortPosted Jul 18, 2017 on Hotels
I will not be returning to this place!!! The room that we were put in had a broken ac and all they did was bring a small window fan that didn't do anything other than make a lot of noise. They didn't come and fix it till the day that they made as switch rooms.
Gated greatnessPosted Jul 16, 2017 on Hotels
Perfect place to stay
Posted Jul 14, 2017 on Hotels