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Reviews of Hotel Arosa - Düsseldorf Oberkassel

3 out of 5
Hotel Arosa - Düsseldorf Oberkassel
Sonderburgstr. 48, Düsseldorf, NW

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 76 reviews" "
Rating 8 - Good. 40 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, small comfortable, easy transport links
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Lenard Sonnenschein on Oct 16, 2018
Thank you :)

8/10 Good

Meigui

Liked: Cleanliness, staff & service, room comfort
Very friendly staff, cosy and clean. Convenient to bars, restaurants and supermarket. Easy to commute by trams and bus.
Stayed 3 nights in May 2018
Response from Anja on Jun 19, 2018
Dear guest, many thanks for your genrous evaluation. We are glad, that you feel comfortable in our hotel. With sunny greetings. Your Arosa-Team

10/10 Excellent

Adithio

Liked: Cleanliness, staff & service, room comfort
Lovely people!
Response from Anja on Jun 19, 2018
Dear Guest, many thanks for your generous evaluation. We are glad that you feel comfortable in our hotel. With sunny greetings. The Arosa Team

8/10 Good

Tinkerbell, Sydney

Good location, a bit of a walk to old town.
Lots of restaurants close by. Good walking location. Very green.
Stayed 4 nights in Oct 2017

8/10 Good

Peak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Decor
Friendly people, no problems, altogether pleasant

8/10 Good

Christian, Karlsborg

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean and cozy Hotel
I was saying at Arosa for 9 nights, the hotel itself is very nice, clean and cozy. The beds were great and you will have a good night sleep. The area around the hotel have a few restaurants and german pubs where you can both eat and drink. 2 minutes from the hotel will you find the tram station which will take you to Alstad or Dusseldorf inner city in 10 minutes. I really like this hotel and will definetly use it again.

10/10 Excellent

Odryrose , London

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel to relax..
Lovely place and lovely to find the bath in the bathroom, usually accomodations are provided with showers which do not allow customers to relax on holiday

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Okay. Basic. Fine
The hotel is small. The location is not central but easy to reach centres very quickly because the tram line is about 100m away. The room was clean but didn't smell great. It was very very basic. The internet was fast. There is no room service as was advertised on the website. It is just a room and a bathroom... With interesting decor...?!?! The hotel has parking but no other facilities. It was the cheapest I could find and was alright. I probably wouldn't stay again, though I don't really have anything much to complain about.

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities
Good small hotel with breakfest. Perfect for a short stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dicht bij het openbaar vervoer en zo in het centrum, kamers zijn goed, ontbijt ook goed, goed rustig hotel ook de prijs is goed
Stayed 1 night in Dec 2023

6/10 Okay

Yüksel

Business traveler
Oda temizliği iyiydi, personel oldukça iyiydi, 3yıldız kalitesinde, oda da su ve terlik, kahve veya çay hizmeti yok, banyoda standart bir adet şampuan ve sıvı sabun vardı... Klasik Alman hotel anlayışı.. yine de konum ve personelden çok memnun kaldım...
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiär & sauber
Stayed 2 nights in Oct 2023

8/10 Good

Fanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Lutz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein
Lage :Das Hotel Arosa hat eine hervorragende Lage um in Oberkassel fussläufig alles zu erreichen bzw. die Haltestelle der Strassenbahn ist ca. 150 Meter entfernt, von dort kann man leicht in 5 Minuten die City von Düsseldorf erreichen. Sauberkeit ist excellent, das Frühstück ausreichend, Parkplatz vorhanden. Sehr engagierter Inhaber.....Bei der Nachtruhe muss man Abstriche machen, da die Hauptstrasse und die Strassenbahn nicht weit entfernt ist. Gute Preis/Leistung, jederzeit wieder.
Stayed 1 night in Aug 2023

8/10 Good

Steffi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Roland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, Frühstück o. k., Lage gut, sehr schöner Aufenthalt
Stayed 1 night in Apr 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima voor 1 dagje Dusseldorf.
Eenvoudig hotel. Kamer klein, schoon. Wel gehorig. Geluid van straat (trams) gedurende de nacht. Welkom en verdere service perfect. Aanrader voor een dagje Dusseldorf. Tram naar Altstad op 100m.
Stayed 1 night in Dec 2022

8/10 Good

Jacobus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Fabien

Stayed 1 night in Nov 2022

8/10 Good

Carsten

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Das Frühstück ist reichhaltig und gut. Gute Verkehrsanbindung. S-Bahn (Belsenplatz) nur 50 m entfernt. Mir war die Matratze etwas zu weich. Alles in allem aber ein gutes, empfehlenswertes Hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Frank

Stayed 1 night in Oct 2022

8/10 Good

Frank

Stayed 1 night in Oct 2022

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales
Veldig trivelig, lite hotell som vi har vært på tidligere. Denne gangen ble vi positivt overrasket over diverse oppgraderinger. Kjempeservice fra personalet!!
Stayed 2 nights in Aug 2022

6/10 Okay

Rainer

Stayed 6 nights in Jun 2022

10/10 Excellent

lorenz

Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Stayed 1 night in May 2022
Response from Lenard Sonnenschein on May 24, 2022
Vielen Dank für ihre gute Bewertung und wir freuen uns sie hoffentlich bald wieder in unserem Haus begrüßen zu dürfen:)

10/10 Excellent

Inken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Jens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Service beim Einchecken, sehr gutes und vielseitiges Frühstück!
Stayed 2 nights in Dec 2021

10/10 Excellent

Gerhard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Netter Empfang und für alle Fragen offen
Sehr netter Empfang
Stayed 2 nights in Nov 2021
Response from Lenard Sonnenschein on Dec 20, 2021
Vielen Dank für die tolle Bewertung!

10/10 Excellent

PATRICE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Lenard Sonnenschein on Nov 19, 2021
Vielen Dank für Ihre tolle Bewertung.

8/10 Good

Giancarlo

Stayed 2 nights in Oct 2021
Response from Lenard Sonnenschein on Nov 19, 2021
Super, dass Sie sich die Zeit genommen haben, uns zu bewerten. Vielen Dank! Ihre Bewertung hilft nicht nur uns, sondern auch allen Gästen.

10/10 Excellent

Elias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiengeführtes Hotel mit leckerem Frühstück
Unglaublich nettes, familien-inhabergeführtes Hotel in Düsseldorf Oberkassel. Hotel und Zimmer waren sehr sauber, das Frühstück konnte ich mir wegen Corona morgens aufs Zimmer liefern lassen. Sehr leckere Frühstücksauswahl. Werde sicher hier erneut übernachten!
Stayed 1 night in Oct 2020
Response from Ihr Hotel Arosa on Oct 27, 2020
Vielen lieben Dank für diese tolle Bewertung. Wir freuen uns auf Ihren nächsten Besuch. Es ist schön zu sehen, dass unser neues Frühstückskonzept ankommt. Bis bald und bleiben Sie gesund.

10/10 Excellent

Steffen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Großartig familiärer Service
Familiäres Hotel mit ganz hervorragendem Service, der unter Einhaltung aller Coronavorschriften trotzdem ein wirklich persönliches Komforterlebnis erzeugt.
Stayed 3 nights in May 2020
Response from Robert Sonnenschein on May 22, 2020
Herzlichen Dank für Ihre sehr gute Bewertung.

4/10 Poor

Ingo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Luft nach oben...
Die bisherigen eher positiven Bewertungen passen nicht wirklich zum Hotel. Der Fernseher funktionierte nicht störungsfrei und der Duschvorhang im Badezimmer hatte auch schon bessere Zeiten erlebt
Stayed 1 night in Feb 2020
Response from Robert Sonnenschein on Feb 17, 2020
Sehr geehrter Herr K... herzlichen Dank für Ihre berechtigte Kritik. Wir sind dabei, alle Fernseher auszutauschen und auf Digital TV umzustellen. Ebenso werden im April weitere Badezimmer, auch Zi.4, komplett erneuert. Wir bitten Sie die Unannehmlichkeiten zu entschuldigen und würden uns freuen, Sie zu gegebener Zeit wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüßen Robert Sonnenschein

8/10 Good

Morten

Stayed 2 nights in Jan 2020

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Robert Sonnenschein on Nov 24, 2019
Hallo Susan, herzlichen Dank für Ihre gute Bewertung. Mit freundlichen Grüßen, Robert Sonnenschein

10/10 Excellent

Montse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Robert Sonnenschein on Oct 24, 2019
Dear Mrs Montse thank you very much for the very good rating. It was a pleasure having you with us. kind regards Robert Sonnenschein

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Robert Sonnenschein on Oct 27, 2019
Herzlichen dank für Ihre gute Bewertung. Mit freundlichen Grüßen Robert Sonnenschein

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affärsresa
Fint litet hotell med tyst omgivning
Stayed 3 nights in Sep 2019
Response from Robert Sonnenschein on Oct 24, 2019
Hello Johan, thank you very much for your positive comment. kind regards Robert Sonnenschein

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2019
Response from Robert Sonnenschein on Oct 27, 2019
Sehr geehrter Gast, gerne würden wir einen Kommentar zu Ihrer Bewertung abgeben. Wir sind immer bemüht, unseren Standard zu verbessern. mit freundlichen Grüßen Rbert Sonnenschein

4/10 Poor

Anders

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hotel Arosa-Team on Jul 11, 2019
Vielen Dank für Ihrer Bewertung.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

yamada, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ベルゼンプラッツの駅に近いので便利でした。小さいホテルですが（エレベーターは二人乗り）家庭的で朝の食事も美味しかったです。ただ、電気ポット、冷蔵庫はありません。部屋の暖房はデロンギヒターのようなもので最高にしても寒くは無いといったレベルでした。暖かい飲みものが欲しかったので、お湯とｶｯﾌﾟをお願いしたらお砂糖やスプーンもつけてくれました。とてもうれしかったです。スーパーで買ったハーブティーで寛ぎました。
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Response from Lenard Sonnenschein on Aug 10, 2018
Vielen Dank für Ihre Bewertung. Mit sonnigen Grüßen

8/10 Good

Fa. Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Netzes Petsonal. Angenehmer Aufenrhalt
Stayed 4 nights in Jul 2018
Response from Arosa-Team on Jul 26, 2018
Lieber Gast, vielen Dank für die freundliche Bewertung. Es freut uns, dass Sie sich bei uns wohlgefühlt haben. Ihr Arosa-Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umgebung des Hotela sehr gut.
Empfang sehe freundlich, Frühstückservice etc. ebenso. Komme gerne wieder.
Stayed 2 nights in Jun 2018
Response from Anja on Jun 21, 2018
Lieber Gast, vielen Dank für die freundliche Bewertung. Wir freuen uns doch immer, wenn sich unsere Gäste bei uns wohlgefühlt haben und noch mehr, wenn der Aufenthalt so schön war, dass Sie gerne wieder kommen. Dann bis "später". Mit sonnigen Grüßen Ihr Arosa-Team