This hotel is one of the finest in Dusseldorf. Very convenient location. The rooms were very spacious, quiet, clean, comfortable. THEY are missing USB for easier smart phones connection. Breakfast was good; however, extremely expensive for what it was offered daily. ALL the staff were very friendly and helpful, very outstanding thanks TO ALL.
I was very disappointed with the reservation and front desk manager. We lost over $5,000 because I booked several rooms in advance, one of the employees had an accident in the USA a few days before the travel, the hotel didn't help giving any credit even when after an agent from Expedia called to explain. That was a lot of money when we paid over $40,000 for all the rooms.