Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Hilton wird seinem Ruf nicht gerecht

Posted May 2, 2016
Typisches "Reiche Leute" Hotel, ohne wirklich etwas Besonderes zu sein.
4 out of 5
by A verified traveler

Good for city access/Messe

Posted Mar 21, 2016
Pros: As above
Cons: As above
Location: As above
Ideal for the exhibition Messe venue as it is near for both taxi and the tram which runs from very close by. Close to the airport (Dusseldorf). Some way from the station if arriving by train but again via the tram both this and the old town with shops restaurants etc. are very accessible. Restaurant staff in particular were very helpful and friendly. Small but well equipped gym and sauna. On site massage therapy also recommended. Part of a large conference facility. None on at time of visit and clearly client numbers could increase exponentially.
Comment from Hotel Management
Mar 21, 2016 by GM, Hotel Management
Dear Guest, Thank you very much for your feedback and we are pleased that you enjoyed your stay with us and our location. We look forward to hopefully welcoming you back soon. Kind regards Mathias Busch General Manager
4 out of 5
by A verified traveler

Nice Hotel close to everything!

Posted Mar 18, 2016
Pros: staff is very friendly and helpful.
Cons: breakfast and parking prices.
Location: location is excellent, 10 minutes by car to downtown and in walking distance to restaurants.
it was my second time staying at the Hotel. breakfast is very pricey for the quality of foof and parkng is definetly too expensive so we had to find parking about a block away from hotel, but i love the hotel and i will stay there in the future.
Comment from Hotel Management
Mar 21, 2016 by GM, Hotel Management
Dear Guest, Thank you very much for your comments and for complementing our staff. We are pleased that you enjoyed your recent stay with. We look forward to hopefully welcoming you back very soon and remain with kind regards Mathias Busch General Manager
5 out of 5
by A verified traveler from Offenburg

Auch für Familien mit Kindern

Posted Mar 2, 2016
Pros: Nettes Team
Wir haben uns gleich willkommen gefühlt. Nettes Team, tolles Essen abends, hervorragendes Frühstück. Wir haben sehr gut geschlafen: gute Matratze, angenehme Bettwäsche. Absolut empfehlenswert!
Comment from Hotel Management
Mar 5, 2016 by GM, Hotel Management
Liebe Papa+Mama+Kind , vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Ihnen Ihr Aufenthalt gut gefallen hat. Es ist genau richtig, Familie mit Kindern sind bei uns herzlich Willkommen und wir haben z.B. Kinderbetten und Hochstühle für unsere kleinen Gäste. Wir freuen uns, Sie hoffentlich bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Mathias Busch General Manager
4 out of 5
by A verified traveler

Posted Feb 28, 2016
I enjoyed my stay. Good hotel and good location for the EuroCIS conference.
Comment from Hotel Management
Mar 3, 2016 by GM, Hotel Management
Dear Guest, Thank you very much for your comments. We are pleased that you enjoyed your stay and our location very much and look forward to hopefully welcoming you back soon. Kind regards Mathias Busch General Manager
5 out of 5
by A verified traveler from Stuttgart

Schönes 5 Sterne Hotel

Posted Feb 21, 2016
Gute Lage, sehr sauber, sehr freundlich. Das Bad ist klein, aber ausreichend und ebenfalls sehr sauber. Wir werden in Düsseldorf wieder ins Hilton gehen.
Comment from Hotel Management
Mar 6, 2016 by GM, Hotel Management
Lieber Denis, vielen Dank für Ihr tolles Feedback. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns sehr gut gefallen hat. Wir freuen uns, Sie hoffentlich bald wieder bei uns begrüßen zu dürfen und verbleiben mit freundlichen Grüßen Mathias Busch General Manager
4 out of 5
by Gustaf

Posted Jan 30, 2016 on Hotels
Comment from Hotel Management
Mar 7, 2016 by GM, Hotel Management
Dear Gustaf, Thank you very much for your review. We are pleased that you enjoyed your stay with us and look forward to hopefully welcoming you back soon. Kind regards Mathias Busch General Manager
3 out of 5
by A verified traveler from aalsmeer

prijs kwaliteit niet helemaal in verhouding

Posted Jan 28, 2016
Pros: ontbijt
Cons: refit kamers
Location: altstad, prima eten en drinken bij der schlussel (brouwcafe)
kamers een beetje gedateerd, en voor € 250 per nacht mag je wel wat meer verwachten. Ontbijt buffet is prima, health centrum ziet er ook prima uit. alleen zijn de kamers dus een beetje teleurstellend
Comment from Hotel Management
Mar 3, 2016 by GM, Hotel Management
Dear Frank, Thank you very much for your comments. We are pleased that you generally enjoyed your stay with us and look forward to hopefully welcoming you back. Kind regards Mathias Busch General Manager
2 out of 5
by David from Lyon

Pas au niveau et beaucoup trop cher

Posted Jan 17, 2016 on Hotels
Les problèmes de carte magnétiques qui se démagnétisent n'a toujours pas été résolu depuis 1 an et la réception s'est encore trompée en facturant en double. Décevant
Comment from Hotel Management
Mar 19, 2016 by GM, Hotel Management
Dear David, Thank you very much for your feedback. Although our team makes every effort to render our guests' stay in the hotel as comfortable and hassle-free as possible, our efforts fail at times, as was obviously your case, and I deeply regret you had such an unpleasant experience with our key cards. We hope to have another opportunity to welcoming you back. Kind regards Mathias Busch General Manager
3 out of 5
by A verified traveler

Posted Jan 7, 2016
Das Frühstück war längst nicht so reichhaltig wie sonst, da der eigentliche Frühstücksraum renoviert wurde. Habe das ansonsten sehr gute Frühstücksbuffet stark vermisst. Der Service im Empfangsbereich war sehr zuvorkommend.
Comment from Hotel Management
Jan 9, 2016 by Sales , Hotel Management
Lieber Gast, vielen Dank für Ihr Feedback und es tut mir leid, dass Sie unser Frühstück nicht überzeugen konnte. Ab 08.01.2016 ist unser MAX Restaurant nach der Renovierung des Bodens wieder wie gewohnt geöffnet. Wir freuen uns, Sie hoffentlich bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Mathias Busch General Manager