Bad pillows in the hotel. Lumpy and not soft or stiff. So bad a colleague got a crink in his neck after 2 days and needed to make a chiropractic visit. Memory pillows needed. They must be cheaper now!
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you for your feedback.
We always offer 2 different pillows on each room. A soft and a firm one. Furthermore, our guests can chose different pillows from our pillow menu, which our guests can find in each room. Please contact our reception if you wish another pillow. We are always there for you and happy to assist you.
We are looking forward to welcoming you soon again.
Your Holiday Inn Düsseldorf Airport - Ratingen - Team