Very poor, inefficient, check-in and check-out service.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Firstly we would like to thank you for taking the time to leave feedback, we appreciate all comments as it helps us recognise ways we can improve to achieve our aim of 100% guest satisfaction. We sincerely regret that we did not exceed your expectations during your stay with us. We have shared your comments with our front office manager in order to prevent this from happening in the future. Please be assured that your experience is certainly not indicative for the high level of service we pride ourselves rendering to our valued guests, such as yourself, and we would welcome the opportunity to restore your confidence in both our product and service.