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Reviews of Hotel Am Hofgarten

3.5 out of 5
Hotel Am Hofgarten
Arnoldstr. 5, Düsseldorf, NW

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 21 out of 53 reviews" "
Rating 6 - Okay. 11 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Clean but cold rooms
Room was clean but very cold, also you can hear everything in the room next to you, even with the heating left on all day the tiny radiator did not heat the room at all so trying to sleep in the evening with a cold room was a struggle. No elevator in the building Cool thing about staying here they give you a free travel card for the length of your stay to use on all the bus/teams/trains in the area.
Stayed 2 nights in Nov 2021

2/10 Terrible

Alli

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Literally got this place because it was said to have a pool. There was no pool- was sent down the street to a closed down pool.. was charged something like 150 Euros instead of USD ... paying almost 200 for one night in this dirty hotel. I’ve called and emailed to get money situation fixed and have not heard back from either one. Poor location as well— you can get wayyyyyy cheaper places basically anywhere in Düsseldorf - ended up checking out next day and going to a hotel in little Tokyo with a whole spa for a third of the price. Only good thing was the kind staff
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great service, but.
The front staff are excellent, friendly and helpful. The hotel is quite tired, there are no elevators, so it is a good haul of your luggage up 4 flights of stairs. The breakfast is pretty decent too. The location is good, close to the park and the Rhein, with one underground stop to the Altstadt. It is OK, but I would likely seek out something else next time.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, great room and breakfast.
Very friendly, great room and breakfast. Also a convenient location. Loved my stay, would go there again!
Stayed 1 night in Jun 2017

10/10 Excellent

Stephanie, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and close to the sights!
Great location and price. Front desk staff was very helpful in giving us tips to get around. Walking distance to old town and parks. Front desk spoke english and allowed early check in.

6/10 Okay

Jayne, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but overpriced.
The hotel was a small one with 4 stories and no lift, but the "bell boy" happily carried my suitcase up to my room. There was no A/C in the room and a fairly warm day so I had to leave the window open at night for air and there was a fair amount of city noise all night long. Hard to sleep. I had to leave early for a flight so no breakfast available and no coffee machine in the room. The hotel staff was very friendly, but the room was very bare bones. One pillow, and everything else was very small and compact in every way. Also, hotel prices were very expensive in downtown so I paid the US equivalent of $350 for a single for one night. I think this room was only worth $200 tops. On the plus side, the staff referred me to a nice Italian restaurant close by and it was exceptional.

8/10 Good

Frederik, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Very happy with our stay at this hotel. Staff were very friendly and helpful, particularly in accommodating our 6-month old daughter. Excellent value for money for a centrally-located hotel.

10/10 Excellent

Scott, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to a lovely park and close to the old town
Lovely staff, very accommodating as we had only booked one night and ended up staying for 4.

10/10 Excellent

Andrew, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
loved this hotel. You can walk to the downtown area or take the underground. Quiet neighborhood. Delicious breakfast. Knowledgable concierge who spoke good English.

10/10 Excellent

narelle, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but well located
A small hotel with good quality breakfast, very helpful staff, located close to transport, walkable to the river and the city. Short cab trip to main train station. Dusseldorf is a very charming pleasant and reasonably priced city with life around the river and old town. Great modern architecture by Frank Gehry plus buildings remaining from 1600's. Kaiserwerth is a small village on the river with lots of boutiques, galleries and historic charm- 25 min tram ride north of city.

2/10 Terrible

Lukas

Disliked: Cleanliness, property conditions & facilities, room comfort
Lügenpresse
Kein Pool
Stayed 1 night in Dec 2023

2/10 Terrible

J. de

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Het ontbijt was heel slecht. Bijna alles was op om 10.00 uur
Stayed 1 night in Dec 2023

8/10 Good

Heikki, Helsinki

Liked: Cleanliness
This is a small and in my opinion cozy hotel. The location is excellent. I stayed four nights and slept very well. The bathroom was spacious and had a bathtub! My room was on the top floor, but there is no elevator. When I arrived at the hotel, there was a nice guy at the reception who told me the most important things. He was really friendly and helpful. He even offered me a ticket for public transport, but I had already bought the ticket.
Stayed 4 nights in Nov 2023

2/10 Terrible

Anders Risumn

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kein Frühstück wie gebucht, Rezeption nicht permanent besetzt, Hotel veraltet und Zimmer nicht gut gereinigt, Möbel auf dem Balkon defekt, beim Check-out kein Mitarbeiter vor Ort-man wusste nicht wohin mit der Zimmerkarte. Einzig die Lage ist gut, das Hotel ist nicht wirklich zu empfehlen, wenn man Wert auf Service und Sauberkeit legt. Für den Preis haben wir schon bessere Hotels mit Frühstück in Düsseldorf gebucht.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Stayed 5 nights in Sep 2020

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service
Einfaches Hotel in sehr guter Lage, denn...
... der Rhein ist in 5 Minuten zu Fuß erreichbar. In 10 weiteren Minuten ist man in der Altstadt. In der anderen Richtung geht es innerhalb von 5 Fußminuten nach Pempelfort. Dies macht das Hotel attraktiv. Das Zimmer war neu renoviert, der Eingangsbereich ist alt und schreckt etwas ab. Das Preis-Leistungsverhältnis stimmt. Aber nur auf Geschäftsreise.
Stayed 2 nights in Sep 2019

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Nino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Hotel in zentraler Lage
Angenehmer Aufenthalt. Sehr freundliches Personal. Die Lage des Hotels ist sehr zentral, da in einer kleinen Seitenstrasse gelegen, ist vom Verkehrslärm nicht viel zu merken. Strassenbahn- und U-Bahn-Haltestelle sind in unmittelbarer Nähe, ein Ticket für den ÖV erhält man für die Dauer des Aufenthalts gratis.
Stayed 3 nights in Oct 2018

4/10 Poor

Guy

Décu
Hotel vieillot et cher pour la qualité offerte.... même si l'accueil est très bien
Stayed 1 night in Sep 2018

10/10 Excellent

Valerii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt zufriedenstellend
Leider hat die Hitze der letzten Tage den Aufenthalt geschmälert. Das Zimmer war sehr warm und auch nachts wenig Abkühlung da das Hotel keine Klimaanlage hat. Ein Ventilator auf dem Zimmer hätte da sicher etwas Abhilfe geschaffen.
Stayed 2 nights in Aug 2018

10/10 Excellent

Pat, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gemütliches Erlebnis, einfach Zugang zur Altstadt
Wir haben das Zimmer, und vor allem das moderne Bad sehr genossen. Der Weg zum Rheinufer und zur Altstadt war bequem zu Fuß zu erreichen. Die Treppen sind mit großen Koffern nicht ganz so einfach und kostenloses Parken ist ein Glücksspiel. Wir haben uns aber - auch dank dem freundlichen Personal/Besitzer - sehr wohl gefühlt :-)
Stayed 1 night in May 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
No value for your money, outdated hotel rooms
In my many years of travelling in all kind of hotels from 2* up to 4* and knowing pictures are not always a reflection of what you get this is number 1 on my list of negative hotels. No elevator, dirty carpet .... A modern flatscreen is the biggest investment in the last years I guess. One positive point, the breakfast was good, a relief and what you need after a horrible night. My picture is the reflection of what was promised versus what I got :-(
Stayed 1 night in Mar 2018

8/10 Good

Jörg Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Klein und fein in Düsseldorf
Kleines charmantes Haus in Düsseldorf (10 Fussminuten bis Altstadt). Ich bin immer wieder gerne dort! Das Frühstück ist ebenfalls sehr sympathisch und gut
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti ja rauhallinen pieni hotelli hyvien kulkuyhteyksien päässä. Mukava ja palvelualtis henkilökunta. Hissiä olisi välillä kaipaillut.
Stayed 4 nights in Jan 2018

10/10 Excellent

Karl, Aubel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hötel bien situé, parking aisé accueil chaleureux
L'h^tel est situé dans le quartier des musées et de la Tonhalle, parking relativement aiséi soit parking couvert ou même en rue , quartier tranquille. accueil chaleureux, ticket transport en commun offert ainsi qu'un plan. Déjeuner bien fourni à un tarif très intéressant. Si vous assistez à un concert signalez -le il existe un partenariat qui vous offre de petits avantages.
Stayed 1 night in Jan 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles top, kostenloses Ticket für den Nahverkehr dazu. Selbst Late-Check-Out war kein Problem
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

8/10 Good

Wulf

Liked: Cleanliness, staff & service
Ruhiges Hotel am Park
Wir waren an Museumsbesuchen interessiert. Das klappte sehr gut.

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roligt og tæt på centrum.
Meget roligt kvarter. Udmærket morgenmad. Rigtig venligt personale. Tæt på centrum og K20 (kunstmuseum). Tæt på Kunstakademiet.

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service
Imødekommende personale

8/10 Good

Stefan, Malmö

Liked: Cleanliness, staff & service, property conditions & facilities
Mindre hotell med gångavstånd till Altstadt.
Ett mindre trestjärnigt hotell på bekvämt gångavstånd till Altstadt. Ca 10-15 minuters promenad genom parken för att komma till Lilla Rävens bryggeri. Hotellet är rent och snyggt men är något äldre. Dygnet-runt service i receptionen. Kontinental frukost. Fri wi-fi. Enda minuset var att extrasängen var obekväm.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Duesseldorf
Great location in Duesseldorf. Downtown area best known for shopping, restaurant, bars and sightseeing at the Rhine promenade is just a 10-15minutes walk away. Staff was very friendly and helpful. We had a room large enough for a baby bed. Hotel is not new or super modern but very clean. Elevator would have been nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...ich übernachte recht reglelmäßig in Hotels. Hier stimmt alles: sehr gutes Preis-Leistungsverhältnis, kompetentes Personal. Früfstückswünsche werden prompt erfüllt, nie ein genervtes Wort, sehr positives Klima, unglaublich freundlicher Chef, hier stimmts noch...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sauber, sehr guter und freundlich Service, sehr gute Lage, sehr gutes Preis-Leistungsverhältnis. Jederzeit zu empfehlen für einen city-nahen Kurzaufenthalt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, No Elevators, Good breakfast
I stayed in a single room. It was clean and comfortable. The view of outside(like a garden) was not exactly same as the photo, but the room was not bad so it's fine. There's free wifi ID on each room. And the hotel gave me a transportation(bus, U-bahn, tram) free-pass cards that can be use in Dusseldorf. The most inconvenience point is that it has no elevators. The excellent point is the breakfast. Coffee was good, and the buffet has plenty of breads, juices, yogurts, mueslis, half-boiled eggs and etc. It was a pleasant stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Gute Lage. Guter Service für ein kleines Hotel. Nur ein Aufzug fehlt, aber das hält fit ;-)

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Sehr zentral gelegenes Hotel. Zimmer waren sehr sauber. Im Hotel selbst war es ruhig, jedoch drang Lärm von den vielbefahrenen umliegenden Straßen ins Zimmer. Bei hochsommerlichen Temperaturen war es sehr warm im unklimatisierten Zimmer. Das Frühstücksbuffet war nichts besonderes im Vergleich mit anderen Hotels in der Preisklasse. Insgesamt kann man das Hotel weiterempfehlen.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Liegt iseal,zur Stadt
Nettes Personal,schöne Zimmer, rundum ok War mur eine Nacht dort, mehr kann ich nicht schreiben

8/10 Good

Mone, Hessen

Liked: Cleanliness, staff & service, room comfort
Ideal für Kurztrip!!!
Ein nettes Hotel in super Lage. Wir waren eine Nacht dort und haben nichts vermisst 😊

6/10 Okay

Hanne-Louise, Bergen

Liked: Staff & service
Helt greit
Var der bare en dag men helt greit hotell. Ikke i nærheten av bildene. Eldre standar. Vil si maks 3 stjerner. God service var det.

4/10 Poor

miguel, G

Disliked: Cleanliness, room comfort
Really basic hotel , like a hostel
BAsic hotel , 4 floor without lift, really expensive price , 155€ !! For one night , room small, small bed, sincerely to no repeat

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Für Stadttripp ok
Zentrumsnah, fußläufig 10 Minuten zur Innenstadt

10/10 Excellent

Steffi, Walli, Koblenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, sauberes Hotel
Schönes, sauberes Hotel, sehr zentral gelegen und doch ruhig. Man fühlt sich sehr gut aufgehoben -familiär-! Frühstück war sehr gut!!! Bedienung und Hauskeeping sehr freundlich! Informationen der Hotelleitung zur Stadt Düsseldorf und zu Veranstaltungen waren hervorragend!!!