Hypo-allergenic bedding, in-room safe, individually decorated

Reviews of Boutique Hotel Berial Düsseldorf

Boutique Hotel Berial Düsseldorf
Gartenstr. 30, Düsseldorf, NW

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 178 reviews" "
Rating 8 - Good. 81 out of 178 reviews" "
Rating 6 - Okay. 9 out of 178 reviews" "
Rating 4 - Poor. 4 out of 178 reviews" "
Rating 2 - Terrible. 2 out of 178 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

PANAGIOTIS

Liked: Staff & service
Disliked: Room comfort
No bathroom door, small room
Friendly staff, good location, clean room. However, in the double economy room, the bathroom had no door, i.e., the shower and the bathroom sink were next to bed, separated by a glass divider. The room was very small. There is no parking at the hotel, but they arranged a special price at a parking close by (a bit more expensive than the price indicated on the website). Overall, I wouldn't recommend it - at least for the economy rooms - because of the inconvenience of the bathroom.
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Thank you very much for your kind review. We are happy that you enjoyed your stay with us. We woud be happy to welocme you soon again to the Berial and we would suggest that you will try one of our various different type of rooms. We have small. Medium and Large rooms to make your next stay even more comfortable.

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping never entered the room. After checkout i was emailed an additional $200 charge to wash sheets and towels. "charged your given credit card with the amount of 200 Euro. Cleaning costs, cleaning Duvet, pillows, matress protector, sheets, towels." How is washing sheets and towels not included in their prices. "
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Property conditions & facilities, room comfort
Amazing service and hotel
Nicholas at reception was an amazing host and even offered us a complimentary drink and snacks at check in. The hotel is excellent and priced well. The best bed I’ve slept in without exception. Would definitely stay here again when in Düsseldorf.
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic little hotel. beautifully renovated. I was bicycle touring and they let me store my bike in the courtyard at check-in. Excellent breakfast buffet, with kind and attentive staff. One young woman didn’t know what a cortado was, so she looked it up and made a good one. Next time I am in Düsseldorf I will be staying here.
Stayed 1 night in May 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great breakfast. Will visit again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good hotel near city centre
Stayed 1 night in Dec 2022
Response from Team Berial on Dec 16, 2022
Thank you very much for your great review. We are happy that you enjoyed your stay and hope to welocme you soon again to the Berial.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did not have air conditioning
Stayed 2 nights in Aug 2022
Response from Berial Team on Aug 8, 2022
Dear Robert, thank you for your nice feedback. We are very happy that you enjoyed your stay with us. We also have different categories of rooms that offer air condition. Just write us for your next stay and we will be happy to offer you rooms with air condition upon availabilty. We hoppe to see you soon at the Berial again.

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Barbara

Stayed 2 nights in May 2022
Response from Reservierung Berial on Jun 7, 2022
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns, dass es Ihnen bei uns gefallen hat und würden uns freuen Sie bald im Berial wieder begrüssen zu dürfen.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2022
Response from Team Berial on Apr 11, 2022
Vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und hoffen Sie bald wiederim Boutiquehotel Berial begrüssen zu dürfen.

8/10 Good

SIYANG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice choice for city heart stay
The hotel location is quite good, near the residential area and 2 minutes to a park. Also it's easy to move around, the old town and river side is 10 minutes on foot and the 4 stops by Tram to the train station. Actually Düsseldorf is not that big or crowded and the transportation here is easy for everywhere. The hotel has a good service attention and people here is very simpatique. Only that the room is quite small. In my reservation the description is with a twin bed but the bed is more like a sofa bed. For me as a tourist for two days stay, it's good city heart choice due high price and quality balance.
Stayed 1 night in Aug 2021
Response from B. Dorn on Aug 9, 2021
Dear Mr. Syang, thank you so much for your nice feedback. We are very happy that you enjoyed your stay with us. Just to let you know for your next time. You have booked a single room, which includes a single bed 90X200. If you wish to have more space, please note that we a have a lot of different categories to offer. Double rooms Small, Medium & Large. We will be very gald to welcome you soon to the Berial again.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2020
Response from Triestina Parasiliti on Nov 24, 2020
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Als Dankeschön würden wir Sie bei Ihren nächsten Aufenthalt auf ein Getränk an unserer Hotelbar einladen. MfG Das Berial

8/10 Good

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - 10 min from center. Clean rooms. A single bed is a little small
Stayed 1 night in Jul 2020
Response from Triestina Parasiliti on Aug 4, 2020
Dear Guest, thank you for the positive review. For your next stay you can book a double room for single use for more comfort. Regards Hotel Berial

8/10 Good

Klaus

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020
Response from Triestina Parasiliti on Feb 5, 2020
Sehr geehrte Herr Kluas, vielen Dank für Ihr postives Feedback. Das Berial möchte sich bei Ihnen bedanken und würde Sie bei dem nächsten Aufenthalt auf ein Getrüänk an unserer Hotelbar einladen als Dankeschön. MfG Das Berial

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020
Response from Triestina Parasiliti on Jan 17, 2020
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt.

8/10 Good

Dave, Pennsylvania, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel to stay in the Altstadt in Düsseldorf. The breakfast is particularly excellent.
Stayed 2 nights in Nov 2019
Response from Berit Dorn on Nov 24, 2019
Thank you very much for the nice review. We are very happy that you enjoyed your stay and hope to welcome you soon to the Berial again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique type hotel in the Pempelfort area if Dusseldorf. CleaN environment, friendly staff, good hot breakfast. In an area with several small restaurants within reasonable walking distance.
Stayed 6 nights in Sep 2019
Response from Triestina Parasiliti on Oct 9, 2019
Dear guest, thank you for the 5.0 review. Nice to hear that you enjoyed your stay. As a thank you on your next stay in the boutique hotel we would like to invite you to a drink at our hotel bar. The Berial thanks and hopes to welcome you soon. Best regards T. Parasiliti

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and quiet hotel in a good location.
The location is very good, in a quiet residential district about 10 minutes walk across a park from the old town. The 707 tram at the end of the street goes via one of the main shopping streets to the main station. My single room was smallish but well designed and I had no complaints. Staff are friendly. The breakfast is excellent.
Stayed 4 nights in Aug 2019
Response from Triestina Parasiliti on Aug 19, 2019
Dear Steven, thank you for your positive feedback. As a hotel, your guest satisfaction is very important. If you are staying with us in the future, you have the option of booking a larger room for a small additional charge. We would also like to invite you to a drink at our hotel bar during your next stay. Contact us at the reception. Regards T. Parasiliti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
I had a great experience. Location is perfect, just 2 mins walk from the tram station that's 4 stops to the dusseldorf central station. Quiet neighborhood, I'm a light sleeper and didn't hear anything throughout the night. Breakfast is good except eggs are almost raw, not everyone likes that. Check in and check out was fast and easy and staff is nice. Wifi is fast, all TV stations are in German though and the shower for the single room was tiny.
Stayed 2 nights in May 2019
Response from Triestina Parasiliti on Jun 4, 2019
Dear guest, thank you very much for your positive feedback. We are pleased that you enjoyed the stay in Berial. On your next stay you are welcome to choose a larger room from our categories of Doubles, Small, Medium, Large and Apartments for a smaller extra charge to give you more comfort (larger room, larger bathroom) Our breakfast staff will be happy to cook the boiled egg to your liking separately if you like it differently. Just contact us. Best Regards T. Parasiliti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, extremely clean and great breakfast, would recommend
Stayed 1 night in May 2019
Response from B. Dorn on Jun 12, 2019
Thank you so much for this great feedback. We are happy that you enjoyed your stay with us and hope to see you soon again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel was in a great location & staff were really helpful. The room was a decent size & there was good shower pressure. We would have liked a kettle to make hot drinks.
Stayed 3 nights in May 2019
Response from Triestina Parasiliti on May 29, 2019
Dear Guest, thank you for your positive feedback. We are very pleased that you liked it with us. For your next stay, please do not hesitate to contact us. We will of course provide our guests with a kettle if needed. Regards T. Parasiliti

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a 3 star hotel
A really top level 3 star hotel. So not flashy but good, clean, fabulous breakfast, nice bar, very helpful staff. I was in one of the three apartment rooms (B) and it was so lovely and quiet with a big window overlooking gardens. Great free wifi. Perfect for a 2 day quick business trip - lovely quiet location but very near to the park and old city (10-15 min walk) and the Rheinton Wine bar next door is also fabulous!
Stayed 2 nights in Apr 2019
Response from Triestina Parasiliti on Apr 16, 2019
Dear Guest, in behalf of the entire Hotel Berial Team we would like to thank for very nice review. The satisfaction of our guests is extremely important to us. We always strive to provide our guests with good service. We will gladly pass on your evaluation to the Rheinton. The Berial would be happy to welcome you again in the future. With best regards T. Parasiliti

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best breakfast of any hotel we've stayed at EVER! The statement listed the price as 5 Euros per person (although it was included within the per night price). Variety, quality, all excellent...worth MUCH more than 5 Euros. Beyond the breakfast, the room was clean, airy, bright, and well appointed. Our only concern was that on arrival, we were told we'd need to stay in a building 1 and 1/2 blocks from the actual hotel. This ended up being okay, but we were a little surprised. Being actually in the hotel would have been better...all the same, this place deserves a 5 rating. Also, it's just a short walk from the 707 strassenbahn from the railroad station, and only a little farther to the 721 bus which goes directly to the airport. Great connections. Finally, it's just a short walk to the Altstadt. If ever we're in Duessedorf again, we are staying at the Hotel Berial.
Stayed 3 nights in Mar 2019
Response from T. Parasiliti on Apr 16, 2019
Dear Guest, in behalf of the entire Hotel Berial Team we would like to thank for very nice review. The satisfaction of our guests is extremely important to us. We always strive to provide our guests with good service. For your next stay contact us directly and book a room in our main building. We are happy to advise you which room category you can book with an availability. Yours sincerely T. Parasiliti

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, the bed was very comfortable and the hotel itself was in a great location. The breakfast was fair and the room was pretty small. But it was a good value.
Stayed 2 nights in Apr 2019
Response from Triestina Parasiliti on May 29, 2019
Dear guest, thank you very much for your positive feedback. The satisfaction of our guests is very important to us. If you are planning a next stay with us in the future, you are welcome to book a larger room category for a minimal additional charge. Our rooms are distributed in small, medium and large double rooms. Contact us directly and we will be the right one for you. Regards T. Parasiliti

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019
Response from Berit Dorn on Apr 30, 2019
Vielen Dank für die gute Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Wir freuen uns auf Ihren nächsten Aufenthalt im Boutique Hotel Berial

10/10 Excellent

Ising

The breakfast was so so so excellent!
Stayed 5 nights in Nov 2018
Response from B. Dorn on Nov 28, 2018
Dear Guest, thank you so much for the nice review. We are glad that you liked our breakfast. We hope to see you soon again at the Berial.

8/10 Good

Jason

Nice hotel. Large room with everything you would expect in a typical hotel room. Great value for the money and located close to parking and all major attractions.
Stayed 1 night in Nov 2018
Response from B. Dorn on Nov 28, 2018
Dear Jason, thank you very much for the nice review. We are very happy that you enjoyed your stay with us and we hope to welcome you soon to the Berial again.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Triestina Parasiliti on Nov 9, 2018
Sehr geehretr Gast, vielen Dank für Ihr positives Feedback. Wir hoffen Sie in Zukunft bei uns begrüßen zu können. MfG T. Parasiliti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy, but very clean and quiet. The location is excellent. Reasonably priced as well. Staff is super friendly and helpful.
Stayed 1 night in Sep 2018
Response from Triestina Parasiliti on Oct 17, 2018
Dear Guest, thank you very much for your nice review. We are happy that you have a nice stay in our hotel. Regards

8/10 Good

Q, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are very friendly, My room is very big and bright with lots of windows. The bathroom is big as well except that the show is too small for me, I keep hitting the wall when I took shower. I wish it's a bigger shower will make everything perfect. I go to Duesseldorf twice a year for meeting. I really like this hotel location. I asked the staff when I checked out if all the rooms are with the same shower size they said yes, guess I won't book here again if the shower are the same size because it's really hard to take shower in such a small shower room.
Stayed 3 nights in Sep 2018
Response from B. Dorn on Sep 26, 2018
Dear Mrs. Q ,thank you very much for your nice review. The average measurements for shower cabins in Germany is 80 x80 cm. In your room you had already 90x90 cm. We are sorry that it did not suit you, but we are happy that you liked the location, room and our staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from B. Dorn on Jun 29, 2018
Thank you very much for the nice review. We are happy that you enjoyed your stay and we hope to welcome you soon to the Berial again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable and clean . Location is in a quiet area within walking distance to great amenities.
Stayed 1 night in May 2018
Response from Triestina Parasiliti on May 15, 2018
Dear Guest, thank you very much for your nice review. We hope we are welcome you again in our hotel. Regards T. Parasiliti

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel for the cost. The breakfast was great and made to order coffee was phenomenal. Staff at check in was rude and not very welcoming.
Stayed 1 night in Mar 2018

8/10 Good

Greg, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Boutique hotel lovers - this is for you
Great location on a quiet street that is a short walk from Old town and the major art museums. This IS a boutique hotel experience. The building is old but the interior is modern and clean. Staff were helpful and accommodating. The room is compact with an economical use of space but the bed was big and comfy. Rates were very reasonable but can fluctuate as Düsseldorf has a lot of business conferences.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, comfortable and a fantastic breakfast.
Stayed 4 nights in Mar 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from B. Dorn on Jan 9, 2018
Thank you very much for the nice review. We are happy, that you liked your stay and we are looking forward to welcome you soon to the Berial again.

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Easy walking distance to most things
Stayed 2 nights in Aug 2017
Dear Mats, thank you for your review and the effort. We depend on feedback and recommendations to give our guest a home away from home. We would like to show our appreciation during your next stay and invite you for a drink at the bar. Please mention it on your next booking. Thank you and warm regards from Dusseldorf Your Hotel Berial Team

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Good location- standard hotel
This hotel was clean and in a good location- a little strange that some of the rooms are in the "annex" down the street. Service was okay, nothing spectacular. Probably a little overpriced for what you get.The bakery accross the street was amazing! I would stay again if a better deal was available

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality service and clean room

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great location close to the Altstadt of Düsseldorf and at the same time very quiet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy place close to the city center
Very nice and cosy hotel, which was recently renovated. Very friendly staff, 24h reception. Close to the city center with subway, tram and bus nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant clean room with excellent breakfast. A nice location, close to the Hofgarten park, and to the city attractions. I walked from the train station to the hotel. Plenty of restaurants in the vicinity. Great for shoppers, tourists...

8/10 Good

Adam, Den Haag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel near center
Nice hotel, pleasant staff, quiet neighborhood yet close to center and the park. Nice breakfast buffet. Certainly would recommend it.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, London

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, nice area, good value
Very useful hotel with a good condition room, huge bathroom in quiet area. My room was a little dark (room 10 on the ground floor), and at times I had smoke from the garden coming in the room (no air conn) so not perfect but for the money this was a minor detail. Breakfast was fine, with a good seating area to stay after check out and use the wifi. Walking into the Altstadt is a little further than I had expected as you need to cut through the park and shopping district before you get to the restaurant/bar area but you can always get a tram quite easily.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value option close to Altstadt
Comfortable bed, smallish room but fine for a one night stay. Easy walk to Altstadt and city centre.

6/10 Okay

DM, Toronto

Liked: Cleanliness, staff & service, room comfort
Nice Tiny Hotel
Perfect if you only need to crash for a night or two - otherwise Berial is too small. The rooms are tiny compared to North American standards and I had to step across my suitcases on the floor because there was no room to open them up elsewhere. This hotel has a feel slightly reminiscent of a nice clean hostel. Good for single business person without much luggage.

8/10 Good

Alexia, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything within walking distance
We went to visit friends and decided to stay at Berial because of its great location. So close from the major shopping areas, museums, etc. The breakfast buffet was outstanding, and the fact that it was not that big allowed for a very personal feel.

10/10 Excellent

Sergii, Kiev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for staying
My stay was very comfortable and easy