Expedia Verified Reviews
Get an overview of this hotelLuxurious ski hotel with ski-in/ski-out access
Popular property highlights
Set amidst the mountains, this ski-in/ski-out hotel in Neuss is 0.1 mi (0.1 km) from Jever Fun Skihalle and within 9 mi (15 km) of Wochenmarkt Carlsplatz and Freizeitpark Ulenbergstrasse. Lake Kaarster and Uedesheimer Rheinbogen are also within 9 mi (15 km).
With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a full-service spa, ski storage, and ski passes.
All 79 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.Information missing or incorrect? Tell us! Opens in a new window
Hotel Fire & Ice
During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and sledding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.
Dining is available at one of the hotel's 5 restaurants. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
- Coffee/tea in common areas
- Ski passes available
- Number of bars/lounges - 2
- Fitness facilities
- Full-service spa
- 24-hour front desk
- Conference space
- Tours/ticket assistance
- Year Built 2011
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Steam room
- Safe-deposit box at front desk
- Number of meeting rooms - 14
- Ski storage
- Ski-in/ski-out access
- Luggage storage
- Free RV, bus, truck parking
- Number of restaurants - 5
- Breakfast available (surcharge)
- Concierge services
- Conference center
- Shopping on site
- Total number of rooms - 79
- Number of floors - 6
- Number of buildings/towers - 1
- Multilingual staff
- Fireplace in lobby
- Free newspapers in lobby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free RV, bus, truck parking
- Premium bedding
- Air conditioning
- Free toiletries
- Hypo-allergenic bedding available
- Soundproofed rooms
- Free newspaper
- In-room climate control (air conditioning)
- Free bottled water
- Daily housekeeping
- Private bathroom
- Hair dryer
- Shower only
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Satellite TV service
- Free WiFi
- In-room safe (laptop compatible)
- Room service (limited hours)
- Down comforter
- Individually furnished
- Pillowtop mattress
- Pillow menu
- LCD TV
Where to Eat
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Salzburger Hochalm - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Jausenstadl - Onsite restaurant. Open daily.
Salzburger Alm Biergarten - Onsite restaurant. Open select days.
Pistenlounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Nearby Things to Do
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sledding on site
- Playground on site
- Snowboarding on site
- Miniature golf on site
- Golfing nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Ski equipment rentals on site
- Ski lessons on site
- Downhill skiing on site
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.
- Hot stone massage
- Sauna in spa
- Steam room in spa
- Sports massage
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Check-in time starts at 3 PM
Check-out time is 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for EUR 20.00 per night.
- Free cribs (infant beds)!
- Pets allowed for an extra charge of EUR 25 per pet, per day
- Dogs only
- 1 per room
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
You need to know
Extra-person charges may apply and vary depending on property policy.
- Pet fee: EUR 25 per pet, per day
- Rollaway bed fee: EUR 20.00 per night
- Fire Ice Neuss
- Hotel Fire & Ice
- Hotel Fire & Ice Neuss
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Get an extra 10% off or more!
See if this hotel is eligible for member pricing
You agree to receive deals and offers from Expedia, and may unsubscribe at any time.
Already a member? Sign in
Need Help Booking?
Speak live with an Expedia Travel Expert