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Reviews of Hotel MutterHaus Düsseldorf

4 out of 5
Hotel MutterHaus Düsseldorf
Geschwister-Aufricht-Str. 1, Düsseldorf, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 92 reviews" "
Rating 8 - Good. 40 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Faezeh

Stayed 1 night in Dec 2023

10/10 Excellent

Adrianna

Stayed 1 night in Sep 2023

10/10 Excellent

Dr. Roland

Stayed 1 night in Sep 2023

10/10 Excellent

Jürgen

Stayed 1 night in Aug 2023

10/10 Excellent

David C

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clear 10 out of 10. This was a repeat stay and it is a wonderful hotel with a great beeakfast as well. Very friendly staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that it was an old building with some history.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We thought the rooms were spacious, clean, and lovely; however the mattresses were awful and extremely uncomfortable. This accounts for our mediocre review.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old building and complex in a lovely upscale neighbourhood. Plenty of high end dining within walking distance.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very good breakfast. Convenient parking. Cordial staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the outskirts of Düsseldorf
The hotel was extremely impressive - a restored old building with nice clean rooms. The only thing that it lacked was a good bar for all guests to congregate, but there was a lounge area in the basement where you could self-serve drinks, but it was very quiet.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dusseldorf stay.
I liked the old building, great character. The staff were very helpful. Location was fantastic, very short walk to local restaurants for dinner. Tram, busses and taxis were also all very close by, mere 2 or 3 minutes from the front door.
Stayed 1 night in Jan 2018

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay before flying back home
Historical building nicely renovated; simple but practical and clean room including complementary sparkling water, coffee, tea; really excellent breakfast with mainly organic produce; close to DUS airport but comparably quiet
Stayed 1 night in Aug 2017

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice stay! The rooms were very large and the breakfast was delicious. I would highly recommend a trip to Kaiserwerth and a stay at the Mutterhaus.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Traveled to Dusseldorf on business. Didn't want to stay in a chain hotel. This hotel is certainly unique, and the price to stay there was reasonable. Staff very friendly. Not far from the airport.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet
close to the airport, very quiet, no fee wifi and breakfast. The staff was very helpful. I will stay here again for sure.

10/10 Excellent

John, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimalist hotel but has everything you need.
Good reception staff, fast check in and got recommendations for food locally. Our only bad bit was the towels were small and thin.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a dulcet location
Located in a quiet riverside town next to the airport. High ceilings with clean drapes brings a high level of comfort. Great service In a beautiful location.

10/10 Excellent

JC, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent converted Convent with Character
This is an old convent converted to an elegant hotel, whilst keeping the great character of the building. It is located in Kaiserwert beside the Rhine, with excellent walks possible.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very helpful staff - couldn't fault it. Very close to the airport, so planes a little noisy if the windows are open.

6/10 Okay

French Connection, UK

Liked: Cleanliness, staff & service
Airport location
I chose this hotel due to its location to the airport. This objective it achieved well with a 5-10 minute drive. However, there are no restaurant facilities available unless you are a member of a group, it appears to be set up for conferences. Parking is poor and they use shared facilities which meant finding a space was problematic. Room was functional, with a reasonable sized shower (with curtain) and clean but a small TV 3m away from the bed.

8/10 Good

MCBS, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and bad
An unusual, pleasant experience. Very peaceful surroundings. The atmosphere captures the monastic peace and bliss of idealized monastic life. The rooms are not just clean -- they are relaxing and smell fresh, aromatherapeutic! Beautiful residential neighborhood, oldest burg of Dusseldorf. Surface metro train nearby, nice neighborhood restaurants. PROBLEM: German cyclist are famous for their attitude of entitlement, which reaches the point of not slowing down for pedestrians. Hundreds of tourist are hit each year by cyclists who would rather collide with a human body than forgive its invasion of the bike lanes that border sidewalks. As I walked back to the hotel after dinner, in the rain on the desert boulevard, I was rudely shouted at by a passing cyclist, who intentionally rode fast by me to teach me a lesson for walking in the middle of the drive leading to the hotel. Astonishingly, he was the night porter of the Hotel MutterHaus riding to his 10 PM shift. He must have known I was almost certainly a guest at his hotel, but it was more important to signal his disapproval of my walking style. Upon departing next morning, I wrote a stinging description in my guest comments (which included compliments for all other aspects of my stay), and the hotel manager wrote me an email to apologize while I was still in my taxi to the airport. Overall an excellent hotel, but the psycho biking porter needs reeducation and treatment before he is allowed in public again.

10/10 Excellent

Florence, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent service Fantastic
I so enjoyed being in this wonderful atmosphere and Historic building

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Monastic experience at a modern hotel
This is a lovely, interesting property where guests can have a monastic experience instead of the normal hotel scene. The grounds are beautiful, breakfast was nice and the room was perfect. If you are looking for quiet - get a room in the "Stille Raume" section of the hotel.

8/10 Good

Dan, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting hotel in great neighborhood
I was just there for one night using this an a hotel convenient to the airport. This is not a US style hotel and the rooms are extremely old as is the building. It was still a good stay and the surprise was the neighborhood. The Rhein River is only 5 minutes away and within one block is a major courtyard area where the locals hang out. Several restaurants are in the area and in the spring/summer everyone sits outside enjoying the weather. Very nice. Not the best room set up for business. No desk or work area.

10/10 Excellent

Rosemary, Victoria BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extraordinary hotel experience
From the moment I stepped out of the taxi I felt like I had walked into another world. Hotel MutterHaus occupies an imposing brick Victorian building surrounded by a treed park-like setting. It has an institutional feel about it - like a school, hospital or convent. It was described in the brochure as a former home for deaconesses. The layout is in a cross featuring very high ceilings wide corridors and large oak doors on either side. The staff at reception were welcoming and helpful. I was given a key and told that when I entered the room to place the key in a slot in the wall to turn on the electricity. How ingenious! And green! I had reserved only a single room and it was huge and sparsely furnished with a tasteful combination of antigue and ultra-modern. The floor was original natural wood planks. The windows were the original gothic shaped and all 3 opened. The room apppeared to be new, impeccably clean and the two single beds pushed close together (typically european) comfortable enough. I had a quiet and peaceful night. The following morning I went down to an excellent breakfast, conveniently served from 7-10, in a rather crowded dining hall, The staff called the airport to find out from which terminal my flight departed. The location is a short taxi ride from the airport and there is a tram station nearby for acess to the city. The only two negatives were that the wifi did not work in my room and I had to sit in the corridor in my pyjamas to do my email! I did not see a hair dryer in the room but they may have had them on request. This hotel may not suit those who prefer the sameness of the big chains - but it is a delightful experience if you want to be transported to a different place from another era without sacrificing the comforts you expect. Just make sure you get a room where the wifi works.

10/10 Excellent

Wiebke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auffallend freundliches Personal, sehr angenehme Umsorgung. Das Frühstück war sehr gut und reichhaltig. Die Zimmer sind groß und gut eingerichtet. Die Fenster sind etwas dünn, falls man durch Gezwitscher am Morgen gestört wird
Stayed 1 night in Mar 2024

10/10 Excellent

marco

Stayed 1 night in Dec 2023

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gudrun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In schönem Park gelegenes gut restauriertes Hotel, nah ins Dorfzentrum, das historisch interessant und pittoresk. Super Frühstück.
Stayed 1 night in Jul 2023

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Alles super soweit, nur das Bett hätte etwas größer sein können.
Stayed 2 nights in Jun 2023

10/10 Excellent

Diana Stefania

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito y tranquilo, cerca del hotel hay lugares históricos muy bonitos, lo único es que cuando fui hacía bastante calor y no había calefacción
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This charming Hotel is located on a very peaceful area outisede Dusseldorf. And yet it's well connected to the city and airport. The room was neat and great and breakfast has a lot of variety and it was fulfilling, to say the least. The atmosphere at the hotel was very relaxed and I can see myself returning here on a future visit to Dusseldorf.
Stayed 2 nights in Feb 2020
Response from Jans, Rafaela on Feb 24, 2020
Dear Rui, thank you very much for your kind comment. We are looking forward to welcoming you soon. Best regards reception Hotel MutterHaus Düsseldorf GmbH

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nicht Hilfe Rezeption! Nicht flexibel. Etwas arrogant.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu sobre et très reposant, grande chambre « historique », beau plancher en bois. Bonne literie. Très bon petit déjeuner. Proche de très belles promenades le long du Rhein.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Almuth G

Liked: Cleanliness, staff & service, property conditions & facilities
Mit großem Geschick wurde dieses traditionsstarke Haus modernisiert und aktualisiert. Darüber hinaus bietet es einen sehr freundlichen und kompetenten Service und hervorragendes Frühstück. Lediglich die Nachtischlampe ist nicht vom Bett aus zu bedienen, alles andere ist perfekt. Danke!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Gerhard, Cramme

Liked: Cleanliness, staff & service, property conditions & facilities
eine besondere Atmosphäre
in einem historischen Hotel hat mir bei sehr netter und kompetenter Bedienung der Aufenthalt sehr gut gefallen. ich habe nichts zu bemängeln!
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Excellent séjour dans un hôtel à l'architecture extérieur atypique et au design intérieur à la fois traditionnel et moderne.
Stayed 1 night in Aug 2018

2/10 Terrible

Pedro Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort
Ofrecen Aire Acondicionado en las habitaciones y no lo tienen. Además el trato del personal a la hora del desayuno fue malisimooo
Stayed 1 night in Jun 2018

8/10 Good

el, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
leuk Hotel in Kaiserswerth
Leuk hotel in het voormalige opleidingsinstituut van verpleegsters.
Stayed 2 nights in Jun 2018