Ratings based on 387 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Turkey

Renovated very nice hotel.

Posted Jul 21, 2017
Pros: The decoration of the room for a comfortable stay,facilities of the hotel and the location.
Cons: During breakfast it was vry crowded. It needs to be in a larger restaurant.
Location: Just nice location. Clean and very green area.
Very comfortable stay in a very nice decorated room in a calm area which is not far away from the center.
5 out of 5
by Alan

Prioritised Upgrade

Posted Mar 13, 2017 on Hotels
Got an upgrade thru their waiting list upgrade system - very happy with it!
Comment from Hotel Management
Mar 22, 2017 by Caso, Hotel Management
Dear Alan, what a wonderful feedback. We are glad to hear, that you enjoyed your stay in Düsseldorf and we hope to welcoming you back again. With best regards Carolin Sonntag & Team, HR Manager
5 out of 5
by Michelle

Last minute but fab!

Posted Jan 28, 2017 on Hotels
Last minute booking as I arrived in Düsseldorf feeling ill. Great experience, great service, quiet hotel. Everything I needed. Customer service was excellent.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Michelle, thank you very much for your nice feedback and the time you have taken. We are glad to hear, that you felt comfortable and we hope to welcoming you back again soon.With best regards Carolin Sonntag & Team, HR Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location Good breakfast Room comfort

Posted Dec 2, 2016
A short visit in the hotel Good experience and relaxing Best for family
Comment from Hotel Management
Dec 5, 2016 by Caso, Hotel Management
Dear Guest, thank you for your wonderful feedback. We are glad to hear that you felt welcome and well. We hope to welcoming you back again. With best regards Carolin Sonntag & Team, HR manager
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Good hotel but must take taxi to get around
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest, thank you for choosing our hotel for your stay in Düsseldorf. We are glad to hear, that you felt welcome and well. We hope to welcoming you back again soon. With best regards Carolin Sonntag & Team, HR Manager
5 out of 5
by A verified traveler

Great value!

Posted Oct 29, 2016 on Hotels
Great service!
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear Guest, thank you for the wonderful feedback. We are very happy and hope to welcoming you back again soon. With best regards, Carolin Sonntag & Team, HR Manager
4 out of 5
by A verified traveler

Posted Sep 29, 2016 on Hotels
Great service. Front desk was extremely helpful and friendly making for a wonderful experience.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Guest, thank you for letting us be your hosts and the wonderful feedback. We hope to welcoming you back again soon. With best regards Carolin Sonntag & Team, HR Manager
3 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Dear Guest, thank you for the time you have taken to evaluate us here. With best regards Carolin Sonntag & team, HR Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jul 30, 2016
It was great experience, i stayed for one night and it was great comfort and the staff are wonderful.
Comment from Hotel Management
Aug 4, 2016 by Caso, Hotel Management
Dear Guest, thank you very much for the wonderful feedback. We are very happy to hear, that you enjoyed your stay and we hope to welcoming you back again soon. With best regards Carolin Sonntag & Team, Human Resources Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice view

Posted Jun 29, 2016
Room was clean and it had a beautiful view. But it is located far from restaurants and facilities. Parking was easy and convenient.
Comment from Hotel Management
Jun 29, 2016 by S. Wörner, Hotel Management
Dear guest, thank you for your positive review. We are looking forward to welcoming you again. Best regards S. Wörner Administration