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Response from Maritim Hotel Düsseldorf on Mar 6, 2024
Thanks for your positive summary! It seems you really enjoyed your time in Duesseldorf. We assume we will be your hotel of choice next time you will be visiting our beautiful city and we look forward to hosting you again.
Good location and convenient accommodation
Spa facilities at well maintained too.
I have two issue-room service was incorrect, twice and had to correct bill on departure despite dealing with it in adavnce
But my biggest issue is theft. I left a pair of earrings in the room and called immediately to ensure they could be returned to me as they are special to me
I knew exactly where I left them but they were not handed in by staff…
Very very disappointed
We all make mistakes and I expect a hotel if this calibre to be more organised.
For that reason I cannot recommend this hotel
The good thing about the hotel is it’s at walking distance from the airport.
There are a few dining options inside the hotel.
Cons- some staff are rude and not very helpful. Badly trained in English.
In room dining service is extremely limited. No healthy option.
Nour
8/10 Good
mr mark
Jan 25, 2024
mr mark
Stayed 1 night in Jan 2024
Response from Maritim Hotel Düsseldorf on Mar 26, 2024
wir danken Ihnen herzlich für Ihre sehr positive Bewertung.
Very clean & conveniently located. Nice dining options inside the hotel. Only suggestion would be to update the in-room hair dryers. Would definitely book again
My go to hotel when visiting Dusseldorf. Very convenient from the airport. Clean and comfortable areas in the hotel and the rooms are nice as well. Quite a long check in this time, even though it was late which took the shine off but I'm sure I will be back again.
One of the best airport hotels. Well appointed, quiet, with swift check in. 5 minutes walk to gates. Check your bags in the night before, sleep at Maritim, and your early flight looks a lot better.
The property was very nice and conveniently located by the Airport for my departure date. Sadly I would have liked to have been closer to other areas of town, but that is no fault of the hotel. Area around was Average because it was just the Airport, nothing special to do nearby.
Location is excellent when you need to be at the airport for an early flight. Staff were just OK - not helpful on check in (had to work out where to go to find our room, no one explained or sat us down for breakfast).
Breakfast was awful.
The staff are purely focussed on charging money for every little service that should be considered courtesy. We asked for cutlery to eat our dinner and were told that it would cost €4.50 just to be given cutlery. We asked if our room was booked the day of our check out and if not could we get a late check out of 2 hours and we were told that it would cost €10 euros per hour. They do not go out of their way to make it a good experience, everything is transactional
Great airport hotel. Very clean tidy room.
Reception staff very helpful, polite and responsive.
Great location, right next to the airport. Even individuals with limited mobility would manage to get to the hotel.
Richard
Stayed 1 night in Sep 2023
10/10 Excellent
Dolorese
Sep 17, 2023
Everything was right. However by Thursday or Friday there was insufficient juice and what little was reinstated was not fresh juice.
Loved that the property was clean and so near the airport. There were some walking paths nearby, but otherwise, you're pretty much relying on the services offered by the airport or the hotel.
Clean, nice, spacious rooms. Great desk space. Breakfast in the Restaurant Classico is good. Overall, it’s great for business or if you are just passing through Düsseldorf airport. Near terminal 3/4. Easy walking distance from airport tram station to the heart of the city.
Lovely large modern room, and so quiet! No noise from other rooms, or from the airport too!
Just a few minutes walk from the airport and SkyTrain to get to the airport DB station.