Quality Hotel, lovely suite!
Posted Aug 4, 2016
Fantastic experience after one initial complaint was dealt with. Very helpful front desk staff. This hotel is a positive reflection on the brand.
I booked a Superior room through Expedia for 7 nights at a fantastic rate (with one night free) staying in July/Aug 2016. A legitimate complaint about the initial room resulted in a free upgrade to a suite in the Apartmenthaus. Whilst this meant going through the garage to our apartment, it was still in my Top 5 nicest rooms I have stayed in EVER, and I often stay in Hiltons/Mercures for business. The Apartmenthaus had a lounge and bedroom both with TVs, Shower-room and separate toilet room. It is worth the extra and next time I would book the Apartmenthaus suite. The apartment was clean and tidy, with air-con and proper tilting and opening windows. Nice desk area, sofa and two comfy arm chairs.
The Hotel bar was pricey, as I'd expect, but even so quite a few euros were spent there, as the service was quick and friendly. Didn't eat there but food looked good on the menu.
I didn't take the breakfast at 19 euros per person so I can't comment on food there but there must be 50+ places to get food at the nearby train station and in the neighbouring streets.