Get an overview of this hotel4-star Duesseldorf hotel in Bilk, near Rhine Tower


Located in Bilk, this hotel is within a 15-minute walk of Duesseldorf Gate and Rhine Tower. Neuer Zollhof and Duesseldorf City Hall are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference rooms are onsite.

Room Amenities

All 160 individually furnished rooms provide free WiFi, free wired Internet, and room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.

Mercure Hotel Düsseldorf Hafen

Volmerswerther Str. 35 Duesseldorf NW 40221

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and a garden. Parking is available onsite for a surcharge. The property may provide extended parking privileges to guests after check-out (surcharge).

Mercure Hotel Düsseldorf Hafen is a smoke-free property.

  • 24-hour front desk 
  • Restaurant 
  • Bar/lounge 
  • Conference space 
  • Multilingual staff 
  • Total number of rooms - 160 
  • Safe-deposit box at front desk 
  • Number of floors - 4 
  • Dry cleaning/laundry service 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Business center 
  • Luggage storage 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Elevator/lift 
  • Meeting rooms 3 
  • Garden 
  • Snack bar/deli 
  • Conference space size (meters) - 250 
  • Number of meeting rooms - 3 
  • Year Built 1993 
  • Conference space size (feet) - 2691 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 3 
  • Free use of nearby fitness center 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Room service (limited hours) 
  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Pay movies 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Satellite TV service 
  • Rollaway/extra beds available 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Refrigerator 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Pillow menu 
  • Desk 
  • Blackout drapes/curtains 
  • Individually furnished 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Brasserie La Vie - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Onsite venue #2 - This bar serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Segway rental/tour nearby 
  • Free bicycles nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of EUR 12 per pet, per night (maximum EUR 12 per stay)
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 17 per person (approximately)
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 12 per pet, per night (maximum EUR 12 per stay)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Düsseldorf Hafen
  • Düsseldorf Mercure Hotel Hafen
  • Hafen Düsseldorf
  • Mercure Düsseldorf Hafen
  • Mercure Düsseldorf Hafen Duesseldorf
  • Mercure Hotel Düsseldorf Hafen Duesseldorf
  • Mercure Hotel Düsseldorf Hafen
  • Mercure Hotel Hafen
  • Mercure Hotel Hafen Düsseldorf

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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