Ratings based on 205 Verified Reviews

3.2 out of 5
66% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from egypt

Very nice hotel & good location Very good stuff

Posted Dec 30, 2016
Really I am enjoying with my holiday in Düsseldorf
3 out of 5
for Everyone
by A verified traveler from CA, USA

Close to train, shopping/staff were nice BUT...

Posted Dec 2, 2016
Pros: KISS.
Cons: Building electrical, I guess. Bathroom light in Room 38 turns on by itself in the middle of the night. (ghost, maybe?)
Location: Train was a comfortable walk away. High end shopping and old town Dusseldorf were amazing. Found a small pizzeria in old town, good food and great $
But noisy at night. KISS, night desk clerk was awesome! He lived in California for 10 years like us so we felt at home with him. He suggested several sights to visit around the area and stuff to do We were surprised the following morning that he had left for us maps and suggested activities. Great guy! Worked above and beyond the call of duty.
3 out of 5
for Everyone
by A verified traveler from UK

Close to transport links

Posted Nov 25, 2016
Hotel is great for train station and all other transport links. It's clean and staff welcoming. It needs refurbishing, the bathrooms are dated and wallpaper & curtains need sorting but it's cheap. The mattress was a little hard for me but there's nothing really to complain about.
4 out of 5
for Everyone
by A verified traveler from APO, USA

Great location!

Posted Nov 15, 2016
Great lication! Used for a concert a Mitsubishi Halle. Hauptbahnhof is within walking distance or there is a park house just on the corner. Staff was very helpful!
3 out of 5
by A verified traveler

Posted Nov 3, 2016
Pros: Location was good ,close to train and underground.
Cons: Basic.
Used the hotel as a stopping point.Only in it at nights and up and away every morning.
2 out of 5
by A verified traveler from Lebanon

Good location near the Metro Station

Posted Oct 3, 2016
Pros: Good location
Cons: The whole Hotel needs to remodel from the inside. Even the bed isn't comfortable.
Location: Easy to walk to the train station
The room was very small. Need to do better cleaning. The doors are old make noises whenever open in and out. Could her the steps of next door rooms. Not a comfort Hotel. Good for the location only.
1 out of 5
by A verified traveler from sussex

novum hotel plaza dusseldorf

Posted Jun 23, 2016
Pros: nothing to like.
Cons: take it of expeida site.
Location: not a thing to do. maybe go out and get mugged.
do not stay at this hotel. it is in a very bad part of the city. even the hotel staff said its not safe at night.
2 out of 5
by A verified traveler

old, smelly, and not very nice

Posted May 24, 2016
Pros: friendly staff
Cons: cleanliness of rooms (bedding was musty smelling) and no smoking in hallways
Location: very convenient to main train station and metro
Hotel was decent for price but not as nice as other 3 star hotels. The hotel was older and musty smelling. The room also smelled of smoke even though the rooms were suppose to be non-smoking. Staff was nice and hotel was really close to the main train station. Probably would not stay there again though
5 out of 5
for Everyone
by A verified traveler

Posted Mar 11, 2016
Pros: Front of desk staff welcoming when arrived
Good value for money close to central station dortmund 1 hour away by train
3 out of 5
for Other
by A verified traveler from west yorks.

a surprising visit!!!!

Posted Dec 29, 2015
Pros: within walking distance of main rail link,H b F
Cons: ok, its 3star,,clean ,but basic,,you want 5star????,,, then pay it.the staff very pleasant and helpful, the breakfast room clean and well stocked.
Location: not far to stroll to the KO,(famous shopping area)
23years since the last visit,,,,and how things change!! a very pleasant surprise on the liveliness of the old town,the many busy eateries,cafes,diners and bars open on the streets,a real eyeopener,,