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Reviews of Radisson Blu Conference Hotel, Düsseldorf

4.5 out of 5
Radisson Blu Conference Hotel, Düsseldorf
Karl-Arnold-Platz 5, Düsseldorf, NW

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roman

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in this hotel absolutely not friendly, to change towels you have to call them 3-4 times, crazy rules if towel not on floor they not change it. I was ask then extend my room for 1 day night before, I was told come back in the morning , when I was back next morning hotel manager told me they have no rooms available and you have to go find other hotel. On my question why night before , girl on recepcion promised me room, she told me probably she forgot put request on the system, and now she has no rooms. Is it normal way to do business in 5 stars hotel?
Response from Christina Timm Front Office Manager on Mar 7, 2024
Dear Roman,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you encountered during your stay.We deeply regret any inconvenience caused by our staff's lack of friendliness and the delay in responding to your towel change requests. This falls short of our usual high standards of service, and we will address this with our team to ensure it doesn't happen again.Furthermore it is a common standard in hotels, that the towels only get changed when they're on the floor.Regarding your room extension request, we're truly sorry for the miscommunication and inconvenience you experienced. Please know that your feedback is invaluable to us, and we take it seriously. Sincerely,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the Expo/Messe area
The hotel is very well located if you are visiting Expo/Messe/Arena... Subway station is very close. Although one minor issue was that hotel was repairing one elevator, and customers had to use service elevator. Hope they finish soon.
Stayed 3 nights in Oct 2023
Response from Christina Timm Assitant Front Office Manager on Dec 26, 2023
Dear Guest,Thank you for taking the time to share your feedback, and we're thrilled to hear that you enjoyed the great location of our hotel in the Expo/Messe area.We apologize for any inconvenience caused by the repair work on one of our elevators. We understand the importance of a seamless experience, and we appreciate your understanding during this process. Our team is working diligently to complete the repairs promptly, and we hope to have it fully operational soon.We value your input, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Best regards,

6/10 Okay

Vas

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
No AC
rooms too hot... no air conditing. would not stay there again because of this.
Stayed 3 nights in Oct 2023

6/10 Okay

T S

Business traveler
no air conditioning. poor for the price
Stayed 1 night in Oct 2023

2/10 Terrible

Adley

Stayed 1 night in Sep 2023

6/10 Okay

HAYAL

Traveled with group, Business traveler
Average
Stayed 3 nights in Sep 2023

10/10 Excellent

Kikelomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable distance to the city center. Bus stop just 3minutes walk and about 15mins to the airport. Staff were helpful. Pool, steam room and showers all very decent. Will stay there again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kikelomo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ambience, clean, walking distance to the bus stop and town centre
Stayed 1 night in Jun 2023

2/10 Terrible

A

Stayed 2 nights in Jul 2023

2/10 Terrible

A

Stayed 1 night in Jul 2023

10/10 Excellent

Helen

Stayed 2 nights in Apr 2023

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Mick

Business traveler
Disliked: Property conditions & facilities, room comfort
Plastic bedding made for a terrible nights sleep
Stayed 1 night in Mar 2023

6/10 Okay

devyn

Business traveler
Disliked: Property conditions & facilities, room comfort
Average Raddison
For a raddison it is very average and needs a face lift. The room I got was old and needed an upgrade, what you showed in your platform is not what I got. They also told me I could check in at 3pm only as I was an Expedia client. Frustrating seeing others check in before me.
Stayed 6 nights in Feb 2023

10/10 Excellent

Graham

Stayed 2 nights in Feb 2023

6/10 Okay

Heidi

Business traveler
Liked: Cleanliness, staff & service, room comfort
Business Trip Stay Over
Hotel in a good location to Messe Dusseldorf, barrier parking (you must pay). Excellent friendly staff. The hotel was a little tired, and we felt very overpriced for what we got. Appreciate that Boot show was on, however lots of other hotels much cheaper in similar area. Excellent selection for breakfast - at extra cost
Stayed 2 nights in Jan 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conference hotel
We had a good stay, but a few areas for improvement. One lift was broken when we arrived and then the second lift broke while we were there, which meant using the service lifts - bit inconvenient in such a busy hotel. Nice pool downstairs, lovely shower in room, terrible towels, slight bit of black mould in bathroom too. Nice big bedroom with lovely hairdryer! Couldn't order room service on the first night - think they were struggling with staff, bar was packed and staff seemed to be struggling there too. Beds were just two singles made up separately and pushed together - not a double, big gap in the middle. Breakfast E29 each - we didn't bother and found cafes, seemed very expensive. Not much evening selection either - we ate out. We enjoyed our stay and the hotel was in a good location for us - but definitely a conference hotel.
Stayed 3 nights in Jan 2023

10/10 Excellent

Neil

Stayed 1 night in Jan 2023

10/10 Excellent

Bashir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2022

8/10 Good

qian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Suresh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Its goood stay. Nice hotel clean
Stayed 2 nights in Dec 2022

8/10 Good

Karl

Stayed 1 night in Dec 2022

10/10 Excellent

Rich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Mladen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast excellent. Tram line 100 mts away, idealfor transport to city centre
Stayed 3 nights in Oct 2022

2/10 Terrible

Avshalom

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BUGS IN THE ROOM
Stayed 3 nights in Aug 2022

10/10 Excellent

Kerem

Stayed 4 nights in Aug 2022

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Antón

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Jana

Stayed 3 nights in Jun 2022

10/10 Excellent

meshal

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2022
Response from Vivien on Jun 21, 2022
thank you very much. Kind regards

4/10 Poor

Aleksandrs

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room right next to the elevator and hardly got any sleep. Despite the GOLD with Expedia, all I got is sleepless nights and headaches in the morning. The rooms are nice, clean and spacious. Did not have an espresso machine in the room, which would have been nice for the mornings, considering the nonstop sound of the elevators going up and down.
Stayed 3 nights in May 2022

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all rounder in a lovely area- perfect for a stroll along the river to the conference venue
Stayed 2 nights in May 2022
Response from Vivien Ulrich on May 22, 2022
Herzlichen Dank für Ihr Feedback! Ihr Radisson Blu Team

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Christina Timm on Feb 17, 2022
Dear Regina Thank you for your stay at the Radisson Blu Conference Hotel and for taking the time to give us feedback. I am very pleased that you had a pleasant stay with us. We would be delighted if you would place your trust in us again when booking in Düsseldorf to continue to convince you of the service quality of the Radisson Blu Conference Hotel. Yours sincerely Christina Timm

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but littel far from the attractions.
Stayed 3 nights in Jul 2021

10/10 Excellent

Claudiu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great team and very helpful, they tried to make me feel as i was at home! The only thing that may need to be changed is the breakfast, need a bit more diversity!
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Is a good option for very very short stay like one day
Stayed 1 night in Mar 2021

8/10 Good

Vital

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Jodiana, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was 10-15 minutes away from the airport....was in a very quiet relaxing area..has a member of radisson blu hotel they live up to there standard.love it
Stayed 2 nights in Oct 2020

8/10 Good

Rosemary

Liked: Staff & service
Disliked: Room comfort
The most important thing is how very good the staff here are. They went above and beyond on every occasion during our three night stay. Unfortunately they are having to deal with a hotel which is a little tired and whose ‘air-conditioning’ really isn’t that at all. Being September the weather was clement - not too hot or cold outside - but the room/s were simply stifling - they offered us an alternative after the first night but it wasn’t any different to the first. I don’t think you could claim this was real air-conditioning at all. Because of Covid you had to book the gym but it wasn’t worth doing so as it’s very tiny with old machines. Apart from that, it is in a very convenient and quiet position just metres from the Rhine and has a tram stop more or less outside. We would probably stay here on a future visit to Düsseldorf if the issues above had been ironed out. Otherwise we would look elsewhere.
Stayed 3 nights in Sep 2020

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for Euroshop - very convenient and pleasant location
Stayed 3 nights in Feb 2020
Response from Deborah Rausch on Mar 4, 2020
Hello Michael. Thank you very much for your positive feedback. Hope to welcome you as our guest soon again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Deborah Rausch on Mar 6, 2020
Vielen Dank für die positive Bewertung.

10/10 Excellent

Acrylic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here for many years and love the place and staff
Stayed 3 nights in Feb 2020
Response from Deborah Rausch on Feb 23, 2020
Thank you very much for your positive feedback :)

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We clearly asked for an accessible room, got an confirming answer but they DONT HAVE a room like advertised and accomodate us in a large - disabled friendly (?!¿?) as they named the ordinary room. Amazingly irresponsible.
Stayed 7 nights in Feb 2020
Response from Deborah Rausch on Feb 23, 2020
We would like to excuse ourselves for the misunderstanding. Hope you still could enjoy your stay. All the best for you.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
The hotel itself is welcoming and bright. The staff were all very friendly and helpful. My room was comfortable. As a Brit I missed having milk for my tea 🙂 Also my tv turned itself on a couple of times in the night, but on the whole it was quiet and peaceful.
Stayed 1 night in Feb 2020
Response from Deborah Rausch on Feb 17, 2020
Thank you very much for your positive feedback. I'm sorry to read that you had some issues with the tv. Hope to welcome you again as a guest in our hotel.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was truly amazing
Stayed 2 nights in Feb 2020
Response from Deborah Rausch on Feb 17, 2020
Thank you very much for your positiv comment.

8/10 Good

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020
Response from Deborah Rausch on Feb 25, 2020
Vielen Dank für Ihre Bewertung

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Deborah Rausch on Feb 25, 2020
Vielen Dank für die positive Bewertung