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The family suite was perfect - bunk beds for kids a hit! Restaurant food superb. Helpful staff. Fun playground and mini golf. Didn't ski - but fun to watch others! Great experience all around!
Great location for Neuss centre and staff made a good effort to look after me. Decor in my room not the best, but clean. Compared to prices elsewhere when I was staying it was very reasonable.
During Medica, hotel had no restaurant open on the day we arrived. Reception staff very unhelpful in getting a taxi and had 2 hours wait for one, with staff reluctant to help.
The hotel itself was far cheaper than any others around the Dusseldorf/Cologne area so we chose it as on a budget, the guy behind reception/the bar was brilliant, so helpful and a lovely bloke. There was a small bar, free pool table and a continental breakfast was fine. The room was a bit dated and ...
One of the staff was very very arrogant rude he gave me my room card and the room was very dirty not clean so I go back to him he told me we don't have house keeping at the moment and I will offer u new towels I told him what r u saying to stay in a dirty room he reply back don't shout at me then ...
Hotel itself was very good, only issue was that bathroom door didn't lock. Food was limited but great quality. Very close to train station with train straight to airport (S11) Walk to town was around 30 minutes with great views so recommended.
The ship and staff are excellent. However, everything outside of that seems a bit shady. Difficult to contact anybody at the hotel prior to arrival. Very difficult to find the hotelship, directions very poor and innacurate. Phone numbers on the website and expedia connect you to people who cannot ...
The outside of the hotel is off putting but inside is okay.Breakfast is continental but fair. Staff very good and most helpful as my German is nil but the gentleman's English was very good he act as a interpreter when we met friends..
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