Chic, trendy hotel if...
Posted Mar 9, 2015
This was a chic, trendy looking hotel in the great city of Dusseldorf. Don't let the immediate locale put you off, it is very well situated near the main shopping street, bars and restaurants. I really enjoyed the city and highly recommend it.
BUT/ some of the rooms at the back of the hotel smelled very musty, at the front of the hotel the noise is incredibly loud if you open the window, a partially eaten bag of pretzels was found in the drawers and the floors could do with a hoover. One member of staff was particularly rude and dismissive but there were others who could not be more helpful. Not sure I would stay here again or recommend this hotel, which is a shame, as visually it was stunning and could have been lovely.
Comment from Hotel Management
Apr 30, 2015 by Front Office Manager, Hotel Management
We would like to express our thanks for your honest feedback.
we are sorry about the fact that you did not felt treated like a guest by one of our employees.
if you had informed us directly, we would like to find a acceptable solution.
We would like to welcome you again as a guest, so that we can convince you of our service.
Your Stage47 team