The worst customer service ever!
Firstly, the receptionist checked me into a totally different room to the one I booked and paid for. I had to come back downstairs after a long flight to complain - subsequently my room was changed to the right room with no apologies at all! Then the room had no water. After complaining, room service brought two bottles of sparking water up. At about 2am, I was thirsty then tried to drink some water only to find out I was given sparking water and not still. I went to the receptionist who kept talking over me and telling me the hotel doesn’t have free still water and I had to pay for water. Eventually, he gave me a bottle - his reason was because I came downstairs . What a sham of a hotel!! Never again!!! Burger and chips cost 40 euros including a tray charge - the burger was disgusting and the chips cold ! Stay away from this hotel for your sanity!!!