Ratings based on 282 Verified Reviews

3.5 out of 5
59% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

We go to euroshop In Duesseldorf down town

Posted Mar 12, 2017
MeTaman away 45min by bus from Duesseldorf down town, 25min by taxi he charge us way to go 48euro and back 48 or 50euro to the euroshop area another 20 to 25 euro!!! Must not tell : Wyndham Garden Düsseldorf Mettmann - It Only Takes A Minute it is a!!!!!!!?????? It not Düsseldorf it is a town very far away we spend more then 800 euro taxi!!!!!
Comment from Hotel Management
Mar 14, 2017 by Manager , Hotel Management
Dear Guest, thank you for taking the time to share your impressions by writing a comment. You need with Taxi or Auto 15 to 20 minutes and 30 to 45 minutes with Bus or train to Duesseldorf. We are very sorry for this wrong information. Best regards, your Team from Wyndham Garden Düsseldorf Mettmann
4 out of 5
by A verified traveler

Posted Mar 4, 2017 on Hotels
Very good value
Comment from Hotel Management
Mar 8, 2017 by Hotelmanager, Hotel Management
Dear Guest, thank you very much for your review. It is a pleasure that we could persuade you of our service and the area of the hotel. Kind regards, your Team from Wyndham Garden Düsseldorf Mettmann
4 out of 5
Recommended
for Everyone
by A verified traveler from Canterbury

Modern business Hotel

Posted Dec 12, 2016
Pros: Clean
This is a typical business hotel on the outskirts of Duesseldorf. The rooms are clean and tidy, the bathroom has all you need and the noise level is low as well. Perfect for a short stay. However - if you want to visit Duesseldorf it is advisable to come by car.
Comment from Hotel Management
Dec 12, 2016 by Manager, Hotel Management
Dear Guest, thank you so much for taking your time to evaluate your stay at our hotel. It is a pleasure that we could persuade you with our cleanliness and of the area from the hotel. It is great to read that you have been satisfied with your room. Please be our guest again soon, it will be our pleasure to welcome you! Best regards, your Team from Wyndham Garden Düsseldorf Mettmann
4 out of 5
by A verified traveler

Convenient and economical

Posted Nov 25, 2016 on Hotels
We just used the room for sleep and we're not in the area for long. Arrived late and left first thing in the morning. Room was clean and adequate for our needs
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your stay at our hotel. We hope you had a good journey home, We are pleased to hear that you have been satisfied with your stay. We would be pleased to welcome you again at our hotel. With best regards, your Team from Wyndham Garden Düsseldorf Mettmann
3 out of 5
by A verified traveler from US

Posted Nov 18, 2016
Not as what price gives....low quality.. good beakfast.
Comment from Hotel Management
Nov 19, 2016 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to review your stay at our hotel. It is a pleasure that we could persuade you of our breakfast. We are sorry to hear that the prices and our quality haven’t met the expectations. We would be pleased to welcome you again at our hotel. With best regards, your Team from Wyndham Garden Düsseldorf Mettmann
2 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Staff good
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Dear Guest, thank you for taking the time to review your stay at our hotel. Thank you for your comment regarding our staff, we really do appreciate it a lot. We would be pleased to welcome you again at our hotel. With best regards, your Team from Wyndham Garden Düsseldorf Mettmann
2 out of 5
by A verified traveler

Posted Oct 2, 2016 on Hotels
The room was antique and tiny. Would not stay there again. Rectionist was not very friendly.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your evaluation and the time you spent for this detailed review. We hope you had a good return journey. We are sorry that your visit hasn´t matched your expectations. We have a variety of room types from standard rooms with 16 sqm up to the apartment with up to 77 sqm. Thank you for your comment regarding our reception. Please be sure that we informed our Manager and retrained our staff to avoid similar incidents in the future. We would be pleased to welcome you back in our hotel. Best regards, your Team from Wyndham Garden Düsseldorf Mettmann
3 out of 5
by A verified traveler from usa

Small rooms

Posted Sep 16, 2016
Rooms too small Pillows too soft No air conditioning No fridge
Comment from Hotel Management
Sep 21, 2016 by Manager, Hotel Management
Dear Guest, thank you for your evaluation and the time you spent for this detailed review. We hope you had a good return journey. We are sorry that your visit hasn´t matched your expectations. We have a variety of room types from standard rooms with 16 sqm up to the apartment with up to 77 sqm. We have different sorts of pillows – you can get them 24h for free at our reception. Also we would be pleased to offer you a fan - you can get them 24h for free at our reception. Concerning the fridge we informed our maintenance department about it and replaced it. Best regards, your Team from Wyndham Garden Düsseldorf Mettmann
3 out of 5
by A verified traveler from Canada

Nicely furnished hotel without air conditioning

Posted Jun 19, 2016
Pros: Free parking, Free breakfast and free internet and a bar fridge.
Cons: The pillows need to be updated, they could install air conditioning,
Location: Suburban location with not much to see here except the Neanderthal museum,
This hotel is northwest of Dusseldorf about 15 kilometers from the Aldstadt in the town of Mettman. I was disappointed to discover that the hotel did not have air conditioning upon my arrival on a day that was very hot. I did not bother to check on that when I booked the room, I just assumed that all hotels have air conditioning and for the first 2 nights I had difficulty sleeping in the heat. At least they had a fan that I could borrow for a deposit of 20 euro which helped. Thankfully by the third day the weather had cooled. The hotel was nicely furnished and had a nice restaurant with a bar. The breakfast was very good and there was a lot of items to choose from. The internet signal was not available in my room and I had to go down to the lobby to receive a signal. The hotel offered to move me to another room but I declined. The free parking was nice because if you stay here you will need a vehicle to get around as there is not much there. Only a few restaurants (mostly fast food including a McDonalds) within walking distance. There is a grocery store very close by but not much shopping unless you travel downtown.
Comment from Hotel Management
Jun 21, 2016 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to review your stay at our hotel. It is a pleasure that we could persuade you of our parking space, our breakfast and the bar fridge. We are glad to hear that you enjoyed the free internet access. We would be happy to show you on your next visit our large choice of different pillows – you can get those 24h free at our reception. We are constantly striving to improve the quality of our WIFI and will check the connection at the room you slept in immediately. Thank you also for your comment regarding the heat at your room, we already informed the maintenance about it and checked you room. We would be pleased to welcome you again at our hotel. With best regards, your Team from Wyndham Garden Düsseldorf Mettmann
4 out of 5
Recommended
for Everyone
by A verified traveler

Basic single room, few frills.

Posted Apr 7, 2016
Pros: Clean.
Cons: Bigger duvet.
Location: Got in late, left early, so didn't see anything.
Only slept one night and didn't use any of the facilities. Simple single duvet. Bottle of water in room wasn't complementary. Room a little too warm. Opening window would have allowed traffic noise in.
Comment from Hotel Management
May 2, 2016 by Manager, Hotel Management
Dear Guest, thank you for your stay and for taking the time to write a comment. We are glad to hear that you liked the cleanliness of your room. Thank you for your comment regarding the heating at your room, we have already checked and fixed it. We are looking forward to welcome you again at our Hotel. With best regards, your Team from Wyndham Garden Düsseldorf Mettmann