Ratings based on 926 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic

Excellent hotel and very good people

Posted Jan 10, 2018
Was an excellent experience at this hotel Conform Suites. We are pretty glad for the all atentions received. I big hug and thank you very much for your excellent service.
3 out of 5
by A verified traveler

It could have been better!

Posted Jan 4, 2018
Pros: It is clean
Cons: The toilet did not flush well
Location: I did not go around. The wheater did not help
You get the bang for your buck but be aware that there are some shortcomings. We had to wait for about an hour to be picked by the hotel´s shuttle. All this under a very cold weather! Besides we had troubles with our phone at the room and the front desk did not provide a solution to this.
3 out of 5
Recommended
for Everyone
by A verified traveler from New jersey

need for improvement .

Posted Jan 3, 2018
Pros: it is comfort and filling as in my home
Cons: fix a flexible isolation for the glass swimming pole
it was good for limited income family and persons but it's need to repair the lips system , smell of moisture and heating system .
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great accommodation after long travel

Posted Jan 2, 2018
Pros: Food, cleanliness, customer service
Cons: Not that I noticed.
Location: Grocery store and shopping in walking distance, also fast food restaurants.
Had a bit of a hard time finding the shuttle area, which was right out on the lower level. Missed the shuttle and it was super cold out, the hotel rep. stayed on the phone and gave directions to find the shuttle area. She was very nice and apologized, although it wasn't her fault. The shuttle came back, I was able to check in early. Got to my room, very nice, very clean and everything that I needed. Breakfast buffet is also very well put together, lots to choice from. Definitely recommend this place as the first choice after long travel, great customer service, shuttle takes you to do shopping and other stuff. Love this hotel. Definitely what I needed after travelling for 3 days. Thanks guys.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Just Right

Posted Dec 18, 2017
Pros: Everything
Cons: Nothing
Location: Spent a lot of time in D.C. seeing the sights & Christmas decorations---easy
Long Weekend,,,Fly-in & Return...Perfect...Developing Weather didn't hamper our activity
Comment from Hotel Management
Dec 19, 2017 by Estela, Hotel Management
Kara, Thank you for your Feedback. We're happy that you enjoyed your stay with us. We hope to service you again the next time that your travels bring you back to Chantilly. Best Regards, Estela Velasquez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good hotel for the price.

Posted Dec 10, 2017
Pros: The breakfast
Cons: Better beds
Location: There is shopping and food very close.
This is not a hotel that I would pick for myself, It was included in a package from Expedia. Rooms are outdated and the beds are poor quality. The hotel is very quiet, they have a good free breakfast. The staff was nice and helpful.
Comment from Hotel Management
Dec 15, 2017 by Estela, Hotel Management
Hello tleigh, Thank you for sharing your comments with us. Your feedback is truly appreciated. My apologies if we fell short on some of your expectations. I want you to know that we have noted and will address your concerns. It was our pleasure to be at your service. Sincerely, Estela Velasquez
5 out of 5
by A verified traveler from Smithfield VA

Great value hotel

Posted Dec 10, 2017
Pros: Complimentary shuttle bus to Dulles airport.
Good hotel to stay whilst I was catching a flight out of Dulles. Staff were very polite, courteous and helpful. Included a standard simple breakfast. There were a few shops, within walking distance for snacks, supplies etc. Area is very soulless, would only reccommend this place to stay short term for business or flight connections.
Comment from Hotel Management
Dec 15, 2017 by Estela, Hotel Management
Hello Laudans, Thank you for the 5 star rating you have provided us at the Comfort Suites Dulles Airport. My team and I are honored to know that we have provided you a 5 star experience. It was our pleasure to be at your service and we hope to see you the next time that your travels may bring you to the area. Best Regards, Estela Velasquez
5 out of 5
Recommended
for Everyone
by A verified traveler from fort myers fl

Posted Nov 13, 2017
It was great ............ will recommend ..............
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Excellent stay

Posted Nov 5, 2017
Very comfortable. Breakfast was very nice. Staff were very friendly. Wish there was a spa but there is an indoor pool. Bed very comfy. Would stay again. Close to Dulles Airport w free shuttle.
Comment from Hotel Management
Nov 8, 2017 by Estela Velasquez, Hotel Management
Dear Value Guest, We very much appreciate and value your feedback and will share it with our team. Your compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience. Beat Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Posted Oct 26, 2017
Nice hotel, big and comfortable room. Good breakfast, very nice swimming pool