Ratings based on 445 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Can't wait to go back!!Posted Mar 20, 2017 on Hotels
Took a mental health weekend. The service was that of a royal court. It was everything I needed. From check in to check out. I'm going back as soon as I can.
Comment from Hotel Management
Apr 5, 2017 by Anna, Hotel Management
Thank you, Bobbi. We can't wait to welcome you back! When we do, you can count on us for continued great service. Yours in Hospitality, Anna L, GM
Excellent hotel!Posted Mar 19, 2017 on Hotels
We were stuck overnight in Washington and luckily found a room at the DoubleTree. The staff in the hotel and restaurant were outstanding! Everyone was friendly and helpful and made our stay very pleasant. The only drawback is the hotel's location in a business park so there was not much within walking distance. Would definitely stay there again.
for Everyoneby A verified traveler from CT
Closer to the places we wanted to visitPosted Mar 18, 2017
Free breakfast was displaying at time of booking but we were charged for breakfast.
Comment from Hotel Management
Apr 7, 2017 by Anna L, GM, Hotel Management
Thank you, M., for your feedback. I apologize that we did not provide the services that you expected. Most of our room rates do not include breakfast. Unfortunately, I have insufficient details to look at your reservation. Please feel free to reach out to me directly at te hotel so we may discuss further. I am glad, however, that we were close to where you wanted to be! Thank you for choosing the DoubleTree by Hilton Sterling - Dulles Airport.
for Everyoneby A verified traveler from Wyoming, NY
Nice location, convenient to every thingPosted Mar 12, 2017
Pros: Very clean; bed was wonderful. Haven't slept this good in weeks!
Location: Shopping; restaurants; movie theaters; iSky (indoor sky diving)
Nice location. Convenient to shopping, restaurants, movie theaters, VA RT 7.
Posted Feb 13, 2017 on Hotels
by A verified traveler
Posted Feb 6, 2017 on Hotels
Everything was good until I went to breakfast and was told it's not included free with you stay. You guys need to fix that asap
for Everyoneby A verified traveler from new jersey
Posted Jan 23, 2017
Humble but ok. Indoor pool/jacuzzi was nice. Most of hotel staff didn't speak English. Bedding was good. Crabtree amenities. No robes. Could not accommodate early check in.
Comfortable stay but sub-par customer servicePosted Jan 3, 2017 on Hotels
I overall enjoyed my stay at this hotel this past weekend. The hotel and my room were very comfortable. However, I had some issues with the staff upon checking in. Hotel staff was not very friendly as I was checked in and simply sent on my way without the usual friendly greeting I would expect. It sort of seemed like the clerk was in a hurry. I also had trouble finding a parking spot. I mentioned this to the clerk and was told "there is a party here. Hopefully, some of the cars will leave." Some cars were parked along curbs behind cars parked in parking spots. This may have been an exception for New Year's Eve, but staff should have a little more tact.
Home for the holidaysPosted Jan 1, 2017 on Hotels
A hotel in a great location of shopping, restaurants and relaxing. The staff is friendly and professional and go the extra mile to ensure the customer is happy. Love the beds!
for Everyoneby A verified traveler
Posted Dec 12, 2016
Check in was very easy and efficient. The staff was very polite.