Ratings based on 38 Verified Reviews

4.1 out of 5
78% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful little rooms close to airport

Posted Dec 8, 2017
Clean rooms and hallways. The staff were amazing all the time. Even though I stayed there for only one night.will definitely come back to it in the future.
Comment from Hotel Management
Dec 15, 2017 by Ken, Hotel Management
Dear Sultan, It's great to know you have a wonderful stay at the Fairfield Inn & Suites, Herndon. As a valued customer, we appreciate your business and look forward to your return in the near future. Happy Holidays to you and your family. Best Wishes, Ken Abrom, General Manager
2 out of 5
by A verified traveler

Not the best stay

Posted Nov 21, 2017
Had an important day the next day and could not sleep. Too much noise coming from outside the room.
Comment from Hotel Management
Nov 27, 2017 by Ken, Hotel Management
Dear Guest, Thank you for staying with us. I apologize for the inconvenience of the noise during your stay. I will make sure to follow up with our team for controlling the noise level. I hope you will return for a future visit. Sincerely, Ken Abrom
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice, Very Clean

Posted Oct 10, 2017
Enjoy The Stay . I Plan be back . Hotel is Closed to Many facilities like Supermarket and plenty Stores . Staff is very Friendly
Comment from Hotel Management
Oct 16, 2017 by Ken, Hotel Management
Dear Guest, It's great to know you have a wonderful stay at the Fairfield Inn & Suites, Herndon. As a valued customer, we appreciate your business and look forward to your return in the near future. Best Regards, Ken Abrom General Manager
5 out of 5
by Alexa

Would stay again in a heart beat!

Posted Sep 15, 2017 on Hotels
Excellent Location!! Right by a little plaza with a bunch of shops and a major road and yet no car noises could be heard in our room. Clean, Modern space with very courteous staff. Nearby Washington, DC!
Comment from Hotel Management
Sep 19, 2017
Dear Alexa, Thank you for the 5 star rating you gave the Fairfield Inn & Suites on Hotels.com. My team and I are glad to know you had a wonderful stay with us, and enjoyed the great service and product we proudly provide to our hotel guests. We look forward to your return in the near future. Best wishes, Ken Abrom General Manager
4 out of 5
by marvita

Weekend getaway

Posted Sep 11, 2017 on Hotels
The hotel was nice but the bed was uncomfortable and my room smelled like there was a sewer bbackup. The staff was friendly at all times.
Comment from Hotel Management
Sep 19, 2017
Dear Guest, Thank you so much for your feedback. Your comment about the smell of the guest room was brought to the attention of the housekeeping manager. We take great pride in serving our guests. We look forward to your next visit. Yours in hospitality, Ken Abrom, General Manager
3 out of 5
by Margaret

Great location - very convenient

Posted Sep 9, 2017 on Hotels
Last room with a king bed was a handicap room on the first floor near the kitchen and it was noisy in the morning. Luckily we did not need to sleep in...because it would have been impossible.
Comment from Hotel Management
Sep 13, 2017
Dear Margaret, Thank you for staying with us. I apologize for the inconvenience of the noise. I will make sure to follow up with my team for controlling the noise level during the early morning. I hope you will come back and stay at the Fairfield Inn & Suites in the near future. Yours in hospitality, Ken Abrom, General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from new Jersey

Nice hotel with all the amenities

Posted Sep 4, 2017 on Orbitz
The hotel was very good.staff was very nice and helpful...Rooms are not very spacious but good....All the facilities were awesome. The Tv is smart TV you can watch Netflix and YouTube as well.... breakfast had so many option including 3 variety of fruits
Comment from Hotel Management
Sep 11, 2017 by Ken, Hotel Management
Dear Gaurav, It's great to know you had a wonderful and enjoyable stay at the Fairfield Inn & Suites, Herndon. As a valued customer, we appreciate your business and look forward to your return in the near future. Yours in hospitality, Ken Abrom General Manager
5 out of 5
by gail

Very impressed!

Posted Aug 28, 2017 on Hotels
Very impressed. Every staff member we saw was friendly and extremely helpful. The room, while small, was spotlessly clean - may have been the cleanest room I've ever had, and that says something. breakfast was more than adequate, and the dinig area was very clean. Definitely a good value for the money and we will stay there again.
Comment from Hotel Management
Sep 11, 2017
Dear Gail, Thank you for the 5 star rating you gave the Fairfield Inn & Suites on Hotels.com. My team and I are glad to know you had a wonderful stay with us and enjoyed the great service and product we proudly provide to our guests. We look forward to your return in the near future. Sincerely, Ken Abrom General Manager
4 out of 5
by keith

This traveler left a rating score only Posted Aug 22, 2017 on Hotels