Ratings based on 1,535 Verified Reviews

4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Jamaica

Handy for Dulles airport

Posted Oct 22, 2017
Good courtesy transfer service. Hotel didn't provide a room with a bath tub as requested. Hotel pool was closed while I was swimming due to a leak and so was the jacuzzi. Restaurant staff were great and very welcoming and friendly. Reception when we checked in could improve a bit in the level of interest shown. Food was good but seemed expensive. Breakfast was really good.
Comment from Hotel Management
Oct 22, 2017 by General Manager, Hotel Management
Dear Carolyn, thank you for sharing your feedback with fellow online travelers about your stay at the Westin Washington Dulles Airport. We are delighted to read you enjoyed the breakfast we serve and the service provided by our restaurant staff. I will share your compliments with them. We are working with our team to make sure we are more consistent in our service levels. We appreciate your business and hope you will be back to see us on your next trip to the area. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Pros: beautiful hotel, room was clean and staff was very friendly
Cons: N/A
Location: Dulles Town Center
The staff was friendly and they had answers to all my questions
Comment from Hotel Management
Oct 16, 2017 by General Manager, Hotel Management
Dear Guest, thank you for your review. We were absolutely delighted to read how much you enjoyed your stay at the Westin Washington Dulles Airport and thank you for your complimentary comments. We are excited to share your kind remarks with our team to show your appreciation for their hard work. Thank you for being our guest and we hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice hotel with very clean rooms and amenities.

Posted Sep 19, 2017
The service was superb. The rooms were very clean and comfortable.
Comment from Hotel Management
Sep 19, 2017 by General Manager, Hotel Management
Dear Carroll, thank you so much for the wonderful review, most especially the kind comments about our top-notch service. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. Thanks for your business to the Westin Washington Dulles Airport, and we look forward to having you as our guest again in the near future. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Posted Sep 11, 2017
Very convenient to airport. Good breakfast buffet.
Comment from Hotel Management
Sep 11, 2017 by General Manager, Hotel Management
Dear Linda, thank you for choosing the Westin Washington Dulles Airport. We are delighted to read you loved our close proximity to the airport and were impressed with our breakfast buffet. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Stay over due to late flight

Posted Sep 7, 2017
Pros: The beds and how clean the hotel is
Cons: The breakfast looked better than it tasted
Location: The location was a little distance from the main DC attractions but was perfect for what we needed.
The beds are very comfortable, and the hotel is very nice. Everyone was very accommodating.
Comment from Hotel Management
Sep 8, 2017 by General Manager, Hotel Management
Dear Jayden, it is great to read how much you enjoyed your overnight stay at the Westin Washington Dulles Airport. We are proud to offer extremely quiet rooms throughout the hotel with our Westin Heavenly Beds to provide a very relaxing experience before a journey. We are also glad that our location was perfect for your needs. We appreciate your patronage and hope you will choose to stay with us the next time you are in our area. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Good location if you are looking for a cheaper alternative to downtown D.C. This is an older hotel, but seems to be consistent with most of the others in the area.
Comment from Hotel Management
Sep 5, 2017 by General Manager , Hotel Management
Dear Guest, thank you for sharing your feedback about your stay at the Westin Washington Dulles Airport. We are glad you liked our convenient location and also the value we offer. It was a pleasure to serve you, and we look forward to welcoming you back soon. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
Wonderful place! One of the best places I have ever stayed.
Comment from Hotel Management
Sep 4, 2017 by General Manager , Hotel Management
Dear guest, we are absolutely delighted to read how much you enjoyed your stay at the Westin Washington Dulles Airport. Thank you for being our guest, and we hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Vacation

Posted Aug 31, 2017
Very nice hotel all staff very friendly and helpful.
Comment from Hotel Management
Aug 31, 2017 by General Manager, Hotel Management
Dear Ana, we are delighted to read you enjoyed your stay at the Westin Washington Dulles Airport and thank you for your complimentary comments. We are excited to share your kind remarks with our team for their hard work. It was nice to know you had a great vacation with us, and we hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
To do anything outside of the hotel, you will need a car due to the location even though there is frequent service to and from the airport. Despite being there during a large Indian wedding, the room was quiet throughout the night. There is a park adjacent to the hotel with running/walking trails and hotel has towels and bottles of water for those who wish to do that. Also, the gym is a very good size with lots of machines and weights.
Comment from Hotel Management
Aug 29, 2017 by General Manager , Hotel Management
Dear Guest, thank you for being our guest at the Westin Washington Dulles Airport. We are delighted to know you were comfortable here and that our service, as well as facilities, were up to your satisfaction. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon! Be Well, Be Westin, Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Recent Stay

Posted Aug 27, 2017
Pros: Weight room. Room itself. Clean
Hotel is in a quiet neighborhood. Near shops and amenities. Nice area.
Comment from Hotel Management
Aug 30, 2017 by General Manager, Hotel Management
Dear Guest, thank you for writing a review of your time spent at Westin Washington Dulles Airport. It is great to read you loved our clean facilities and the proximity of our location to your needs. We hope to welcome you back when in Washington DC area. Be Well, Be Westin Yours in hospitality, Linda Tierney, General Manager, Westin Washington Dulles Airport Hotel