Ratings based on 1,017 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great Hotel for early traveling or arriving!

Posted Nov 22, 2017
Most of the time when we have to travel this is our hotel of choice. Clean, comfortable rooms, hotel cafe has great food selections. Staff on duty are consistently courteous and helpful.
3 out of 5
by A verified traveler

Good hotel, but nickel and dime you

Posted Nov 21, 2017
Great location, nice facilities, clean and comfortable, but every little thing you get charged for including internet.
Comment from Hotel Management
Nov 21, 2017 by Executive Administrative Assistant to the General, Hotel Management
Dear Guest, thank you for being our guest. We are pleased to read you were impressed with our well-kept property and convenient location, but we are sorry that we missed meeting some of your expectations. We hope that the positive aspects of your stay will encourage you to choose us again in the future. Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Everything went well, glad they had an indoor pool for use in the winter. Also the shuttle to the airport made pickup of family convenient.
Comment from Hotel Management
Nov 19, 2017 by Executive Administrative Assistant to the General , Hotel Management
Dear Guest, thank you for choosing Washington Dulles Airport Marriott. We are happy to know you loved our shuttle service and enjoyed your time at the pool. We hope to welcome you back soon. Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Posted Nov 18, 2017
Nice hotel close to Air Port . Convenient shuttle very nice parking
Comment from Hotel Management
Nov 18, 2017 by Executive Administrative Assistant to the General , Hotel Management
Dear Guest, it was a pleasure having you as our guest at the Washington Dulles Airport Marriott. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location. We look forward to being of your service again whenever your plan brings you our way! Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Always a great stay, wonderful staff!

Posted Nov 8, 2017
This time there were fumes or something bothering my eyes, never happened before. One of the other guests said the same thing
Comment from Hotel Management
Nov 8, 2017 by Manager, Hotel Management
Dear Renee, thank you for returning to the Washington Dulles Airport Marriott. It’s nice to know you had an enjoyable experience once again and that you were impressed with our helpful associates. However, we regret if any inconvenience was caused while you were here. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brazzaville, Congo

Very nice hotel close to IAD

Posted Nov 7, 2017
Pros: Clean, Ajustable Room Tempereture and high tech TV
Cons: The signs for locating the room or returning to the Lobby
Location: N/A
I only stayed one night to really experience the hotel facilities. However I enjoyed the high tech TV
Comment from Hotel Management
Nov 10, 2017 by Manager, Hotel Management
Dear Alexandre, thank you for being our guest at the Washington Dulles Airport Marriott. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We cannot wait to host you again in the future. Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Comfortable and convenient airport stay

Posted Oct 17, 2017
Pros: Room assignment mix up quickly resolved, friendly and helpful staff, clean, spacious and well appointed room.
Cons: Slightly disappointed that free WiFi was only available in the lobby. In-room WiFi was chargeable.
Location: Very convenient for Dulles Airport. Steven Udvar-Hazey Air & Space Museum accessible via public bus. Bars and restaurants a taxi ride away.
We spent one night at the end of a trip around the US before flying home from Dulles. We had booked a room with two beds but were given a room with one bed but this was quickly fixed and we were given another room. The staff could not have been more friendly and helpful. The breakfast buffet was good value and sustained us until dinner. The hotel looked after out luggage while we visited the nearby Air & Space Museum, after which we had a beer in the hotel bar before flying home. The free shuttle to the airport was convenient and quick.
Comment from Hotel Management
Oct 17, 2017 by Manager, Hotel Management
Dear Martin, Feedback like yours truly make our day and we cannot thank you enough for your gracious remarks about our team! We are glad to know your visit, overall, was enjoyable despite the minor inconvenience you encountered with your initial guest room. Thank you for also mentioning our convenient location near a myriad of attractions as well as our complimentary shuttle to and from the Washington Dulles International Airport. It was certainly a pleasure having you as our guest and we wish you safe travels to your destination. We hope to welcome you back soon! Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Excellent choice if flying out the next day

Posted Oct 2, 2017
Pros: Typical Marriott style, comfort, and amenities; a good place to sleep
Cons: Bathroom safety: I fell back onto the toilet seat from the sink--the spaces was so narrow; non-slip surface in the tub in addtn to safety bar on wall
Location: Easy access to airport and rental car agencies
Lovely room as I've come to expect from Marriott. The bathroom was a little small, missing bathtub anti-slip application and minimal room between the sink and toilet. The lobby restaurant is one of the best I've seen: lots of different types of seating, comfortable and relaxing. Food and wine were typical of any hotel whose primary purpose is accommodations and not gourmet cuisine--decent but not very exciting.
Comment from Hotel Management
Oct 4, 2017 by Manager , Hotel Management
Dear Frances, Thank you for your detailed evaluation on your recent stay at our hotel. We aim to provide all our guests with a seamless stay and, overall, your stay was satisfactory. Thank you for mentioning our convenient location near the airport! Having said that, please know that the safety of our guests is of utmost importance and appreciate you bringing this to our attention. We will share your feedback appropriately with our hotel’s Operations team. Thank you again for your feedback and we hope to another opportunity to welcome you back whenever your travels bring you back to our city. Nadia Chughtai, Executive Administrative Assistant to the General Manager
4 out of 5
by A verified traveler

Posted Sep 27, 2017
The hotel needs to offer free Wi-Fi and not charge
Comment from Hotel Management
Sep 27, 2017 by Manager, Hotel Management
Thank you for your feedback. We are glad we met most of your expectations! However, we are sorry to read you were a bit disappointed with the fee associated with our WiFi and apologize if this was not clarified at check-in. Please know that we do offer complimentary wifi in our lobby and public areas. Thank you for being our guest and we hope to have the opportunity to better serve you in the future. Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 22, 2017
The hotel was great. Only problem was the lack of food after midnight around the hotel.
Comment from Hotel Management
Sep 23, 2017 by Executive Administrative Assistant, Hotel Management
Thank you for the fantastic review! We are delighted you had an excellent stay. We have shared your feedback regarding food availability with our Food and Beverage team for their review. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Nadia Chughtai Executive Administrative Assistant to the General Manager