Ratings based on 1,004 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Comfortable and convenient airport stay

Posted Oct 17, 2017
Pros: Room assignment mix up quickly resolved, friendly and helpful staff, clean, spacious and well appointed room.
Cons: Slightly disappointed that free WiFi was only available in the lobby. In-room WiFi was chargeable.
Location: Very convenient for Dulles Airport. Steven Udvar-Hazey Air & Space Museum accessible via public bus. Bars and restaurants a taxi ride away.
We spent one night at the end of a trip around the US before flying home from Dulles. We had booked a room with two beds but were given a room with one bed but this was quickly fixed and we were given another room. The staff could not have been more friendly and helpful. The breakfast buffet was good value and sustained us until dinner. The hotel looked after out luggage while we visited the nearby Air & Space Museum, after which we had a beer in the hotel bar before flying home. The free shuttle to the airport was convenient and quick.
Comment from Hotel Management
Oct 17, 2017 by Manager, Hotel Management
Dear Martin, Feedback like yours truly make our day and we cannot thank you enough for your gracious remarks about our team! We are glad to know your visit, overall, was enjoyable despite the minor inconvenience you encountered with your initial guest room. Thank you for also mentioning our convenient location near a myriad of attractions as well as our complimentary shuttle to and from the Washington Dulles International Airport. It was certainly a pleasure having you as our guest and we wish you safe travels to your destination. We hope to welcome you back soon! Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Excellent choice if flying out the next day

Posted Oct 2, 2017
Pros: Typical Marriott style, comfort, and amenities; a good place to sleep
Cons: Bathroom safety: I fell back onto the toilet seat from the sink--the spaces was so narrow; non-slip surface in the tub in addtn to safety bar on wall
Location: Easy access to airport and rental car agencies
Lovely room as I've come to expect from Marriott. The bathroom was a little small, missing bathtub anti-slip application and minimal room between the sink and toilet. The lobby restaurant is one of the best I've seen: lots of different types of seating, comfortable and relaxing. Food and wine were typical of any hotel whose primary purpose is accommodations and not gourmet cuisine--decent but not very exciting.
Comment from Hotel Management
Oct 4, 2017 by Manager , Hotel Management
Dear Frances, Thank you for your detailed evaluation on your recent stay at our hotel. We aim to provide all our guests with a seamless stay and, overall, your stay was satisfactory. Thank you for mentioning our convenient location near the airport! Having said that, please know that the safety of our guests is of utmost importance and appreciate you bringing this to our attention. We will share your feedback appropriately with our hotel’s Operations team. Thank you again for your feedback and we hope to another opportunity to welcome you back whenever your travels bring you back to our city. Nadia Chughtai, Executive Administrative Assistant to the General Manager
4 out of 5
by A verified traveler

Posted Sep 27, 2017
The hotel needs to offer free Wi-Fi and not charge
Comment from Hotel Management
Sep 27, 2017 by Manager, Hotel Management
Thank you for your feedback. We are glad we met most of your expectations! However, we are sorry to read you were a bit disappointed with the fee associated with our WiFi and apologize if this was not clarified at check-in. Please know that we do offer complimentary wifi in our lobby and public areas. Thank you for being our guest and we hope to have the opportunity to better serve you in the future. Nadia Chughtai, Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 22, 2017
The hotel was great. Only problem was the lack of food after midnight around the hotel.
Comment from Hotel Management
Sep 23, 2017 by Executive Administrative Assistant, Hotel Management
Thank you for the fantastic review! We are delighted you had an excellent stay. We have shared your feedback regarding food availability with our Food and Beverage team for their review. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Nadia Chughtai Executive Administrative Assistant to the General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
It was very nice and clean hotel with great facilities
Comment from Hotel Management
Sep 18, 2017 by Executive Administrative Assistant, Hotel Management
It was a pleasure to read your fantastic review. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We hope to be your hotel of choice every time you visit Washington. Sincerely, Nadia Chughtai Executive Administrative Assistant to the General Manager
3 out of 5
by A verified traveler from Kingston, Ontario

Convenient for the airport

Posted Sep 4, 2017
Pros: Convenience . Suttle and Alarm reliable.
Cons: Hairddryer in the room. Corridors can't be helped!
Location: Convenient to the airport
very long corridors - walking to room. No hairdryer.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
Dear Adrienne, Thank you for your business and for providing feedback on your recent stay at our hotel. We agree our location is perfectly situated near the airport for traveling guests so thank you for mentioning this in your review. Having said that, we do apologize for any oversights in the preparation of your guest room. We will be redoubling our efforts to ensure such mistakes are not repeated. We do hope this did not detract from an otherwise wonderful visit. Thanks again for being our guest and we hope to better serve you on a future stay. Nadia Chughtai, Executive Administrative Assistant to the General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel very close to IAD.

Posted Aug 30, 2017
The usual, stayed here many times. Good Marriott, I would give it 4.25. Best part, it's 3 minutes from the terminal by van!
Comment from Hotel Management
Aug 30, 2017 by Manager, Hotel Management
Welcome back! We are pleased that you found our location near the airport ideal for your needs. We understand the need for a stress-free stay, so we are glad that we were able to provide you with just that. Keep us in mind when your travels bring you back to our city. We look forward to having you stay with us again! Vikas Lalwani, Director of Hotel Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Beware of free Wifi on the Expedia itinerary sheet

Posted Aug 25, 2017
Pros: Clean, large room, frequency of airport shuttle, location
Cons: Free Wifi is confusing.
Location: Airport
Free Wifi is only available in the lobby. Accessing Wifi in any other place requires a payment.
Comment from Hotel Management
Aug 26, 2017 by Manager, Hotel Management
Dear Dipper, Thank you for your feedback. While we are glad to know you were satisfied with your accommodations and with our hotel's location, we do apologize for your disappointment with our internet accessibility fee. Although we do our best to clarify such information, we do apologize for any inconvenience caused. Our goal is to provide a relaxing and comfortable experience for every guest, and we hope you will give us a chance to impress you on a future visit. Thanks again for your feedback. Vikas Lalwani, Director of Hotel Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice hotel close to Airport

Posted Aug 23, 2017
Quit happy with the hotel.Just they need a professional toaster instead of the pop up one.Always there was a kine up for toasting the bread.Specially when you are late for the conference.
Comment from Hotel Management
Aug 23, 2017 by Manager, Hotel Management
Dear K1, Thank you for your feedback and for letting us know that you enjoyed your visit! We are always looking for ways to improve our guest experience and we appreciate you letting us know where we can improve. Your comments will be shared with our team to thank them for a job well done in providing you with a wonderful experience. Thanks again for being our guest and we hope to welcome you back soon. Vikas Lalwani, Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Posted Aug 22, 2017
We enjoyed our stay at this hotel...it was very pleasant and comfortable...would definitely recommend to our friends.
Comment from Hotel Management
Aug 23, 2017 by Manager , Hotel Management
Dear Jim, Many thanks for your excellent review and for your business! We are glad to know you thoroughly enjoyed your stay and loved our well-appointed guest rooms. Feedback like yours is definitely inspiring and we cannot thank you enough for your recommendation. It was our pleasure to be of service and we hope to have the opportunity to welcome you back once again. Vikas Lalwani, Director of Hotel Operations