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Room type

Family Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Traditional Room

Max Occupancy: 2 guests (up to 1 child)

Superior Room

Max Occupancy: 2 guests (up to 1 child)


Max Occupancy: 2 guests (up to 2 children, 2 infants)

Get an overview of this hotelFamily-friendly hotel with free breakfast and free valet parking


This family-friendly Dullstroom hotel is within 1 mi (2 km) of Wild About Whiskey and Dullstroom Nature Reserve. Dullstroom Bird of Prey & Rehabilitation Centre is 1.9 mi (3 km) away.

Hotel Features

A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 22 individually decorated rooms feature Select Comfort beds and sofa beds. In addition to upscale touches like fireplaces and deep soaking tubs, guests will find TVs with satellite channels and washers/dryers.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. 2 meeting rooms are available. This family-friendly hotel also offers an outdoor pool, a library, and a terrace. For a surcharge, the property provides an area shuttle and a shopping center shuttle. Complimentary self parking and valet parking are available on site.

Urban Hip Hotels - Critchley Hackle is a smoke-free property.

  • 24-hour front desk 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Pool umbrellas 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Conference center 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Free breakfast 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Garden 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Multilingual staff 
  • Number of meeting rooms - 2 
  • One meeting room 
  • Outdoor pool 
  • Picnic area 
  • Free pool cabanas 
  • Pool sun loungers 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping center shuttle (surcharge) 
  • Smoke-free property 
  • Supervised childcare/activities (surcharge) 
  • Terrace 
  • Total number of rooms - 22 
  • Tours/ticket assistance 
  • Wedding services 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Separate living room  
  • Sofa bed  


Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Fireplace 
  • Furnished patio 
  • Hair dryer 
  • In-room safe 
  • Individually decorated 
  • Iron/ironing board (on request) 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Room service 
  • Room service (limited hours) 
  • Satellite TV service 
  • Second bathroom 
  • Separate bathtub and shower 
  • Separate living room 
  • Separate sitting area 
  • Sleep Number by Select Comfort mattress 
  • Sofa bed 
  • Television 
  • Turndown service 
  • Yard 

Where to Eat

A complimentary breakfast is served between 7 AM and 10 AM.

Onsite venue - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Fishing on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 11 PM

Check-in time starts at 2 PM


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 1 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 120 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: ZAR 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Up to 2 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

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