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Reviews of Country Inn & Suites by Radisson, Duluth North, MN

2.5 out of 5
Country Inn & Suites by Radisson, Duluth North, MN
4257 Haines Rd, Duluth, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vonnie

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Christine

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Use to be a nice hotel. Looks run down and aged. Tiles in bathroom were lifting up. Missing grout around tiles. Evidence of a bathmat (residue) but no bath mat.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda, Wright

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in Mar 2024

6/10 Okay

Jacob

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Definitely can tell the age. Cleaning could be much improved. Had two different bed duvet covers.
Stayed 1 night in Apr 2024

10/10 Excellent

Jolene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and the staff was courteous. There were many options with the included breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super busy and a little short staffed but you could watch them really rushing to take care of everybody. They were great
Stayed 1 night in Apr 2024

4/10 Poor

Brittany

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Rodney

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room is unkept. No toilet paper, Kleenex and only two towels. The bedding looks slept in. The fridge was still dirty, with cups in it filled with green liquid.
Stayed 1 night in Apr 2024

4/10 Poor

Ashley

Traveled with family and small children
Liked: Property conditions & facilities
I’ve stayed here before and this place is nice. However being short staffed meant we couldn’t check into our hotel until 6 PM. To me, this is unacceptable. I have two children aged 2&4 who were exhausted and cranky. Great staff and decent room but the fact that we won’t get a full refund is so disappointing.
Stayed 1 night in Apr 2024

2/10 Terrible

Nikol

Business traveler
Disliked: Staff & service
Our son a COMMERCIAL pilot checked in at 10:40pm as you was picking up a private jet (SF50) at Cirrus the next morning. It was the closest hotel I could find to Cirrus and I prepaid so he can get a great night sleep before receiving our new jet. The manager would not allow him to check in since he was only 20 years old. He can fly a plane full of passengers commercially and be responsible for the the wealthiest executives but he can’t check into this hotel. He flies a Pilatus for a living and his pilots license is his ID. There were no Ubers so he walked (in Minnesota in freezing conditions at 11pm at night to another hotel) He realized it was too far and too cold and had to turn back. He eventually found a Uber and was able to find another hotel. So he is not old enough to check in but old enough to walk the streets of Minnesota at night in freezing temperatures. Very poor decision making by the staff causing a scary night of freezing temperatures and missed sleep for a Commercial pilot. So crazy!
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Stayed 1 night in Mar 2024

10/10 Excellent

Roxanne

Stayed 2 nights in Mar 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Rene

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Hillari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and not too big. It was nice for our family with young kids.
Stayed 2 nights in Mar 2024

4/10 Poor

carissa

We got to the hotel at 9 pm and our room wasn’t cleaned yet. The cleaning service had all quit that day. We let the kids swim until our room was ready.
Stayed 1 night in Mar 2024

2/10 Terrible

KATE

Stayed 1 night in Mar 2024

4/10 Poor

Mindee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The area was convenient and beautiful. Good breakfast. Comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Chrissy, Bemidji

Stayed 1 night in Mar 2024

10/10 Excellent

Clem

Stayed 1 night in Mar 2024

10/10 Excellent

Karitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, staff super nice.
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephanie

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Nicole

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the tub I was going to bathe my granddaughter, and when you run water whatever’s down in the drain there’s black particles that come back up and start filling the top even when it’s unplugged I think they need to clean out the drains. Also, the sink took a while to drain and I also noticed the toilet didn’t flush well maybe something wrong with the plumbing.
Stayed 1 night in Mar 2024

4/10 Poor

Trenten

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service
The sink wasn’t draining well
Stayed 1 night in Feb 2024

8/10 Good

Gavin

Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, I was disappointed how cold the pool was. Two out of the three of us barely stayed in ( the pool was the main reason we came.)
Stayed 1 night in Feb 2024

6/10 Okay

brittany

Traveled with family and small children
Disliked: Staff & service
Liked the water slide but disliked that the hot tub was down and looked a very disgusting color. Front desk attendant was rude. Found empty pop cans behind fridge. Children were allowed to run down the halls at night knocking on doors then running away.
Stayed 1 night in Feb 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everywhere around the area. Beds are extremely uncomfortable.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be one of the worst hotels I’ve ever stayed at. At check-in there were about 50 people (including children). Check in is at 3:00. They told a majority of people in line to check in that their specific room was not ready and she said to each of them that she just spoke to the housekeeping manager and told each person it would be ready in 10-20 minutes. I was standing close and started really paying attention once I realized she told everyone the same thing without leaving the desk to talk to the housekeeping manager one time. After waiting over a hour and a half after check-in she said our room was ready. The room was half cleaned with moldy Chipotle in the refrigerator. After reporting these issues to 3 different staff members including the manager they all said it’s not their fault that the hotel is full. At breakfast, everything was empty. Again, they said it would be replenished in 15 minutes every time someone asked. After 45 minutes of never being replenished we left. Once more they said it’s not their fault. This hotel is independently owned and appears to have a severe lack of management, customer service, organization and most of all lack of any responsibility for anything. If this was the last hotel available in Duluth I would suggest going another date and staying at another hotel.
Stayed 1 night in Feb 2024

4/10 Poor

chelsea

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our bedsheets were not changed or they were not checked, they had blood stains on them from someone else! Staff was friendly and appolgized and changed our bedding. They said the manager would give me a call, I'm waiting to hear back from them.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to shopping. Pool was great too!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kayla

Stayed 1 night in Feb 2024

6/10 Okay

Rachel

Disliked: Cleanliness, staff & service
Very unclean
Stayed 1 night in Feb 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

dave g

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need hd service in tv.
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here this was our 7th year in a row.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
we have stayed here in the past. this trip was horrible.. No working hot tub without notice, waterside was off and the hotel floors were disgusting!
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Samantha

Liked: Property conditions & facilities
It was very dingy.
Stayed 3 nights in Dec 2023

2/10 Terrible

Bonnie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

samantha

Traveled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Missy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant next door was nice being so close. Food was great and service. The hotel is nice also. Not much in pool area but was great also. One big slide, kids had fun either way. A small kid pool with sprinkler was nice and a decent size pool. Hot tub was down but not the end of the world. Overall pretty decent place.
Stayed 1 night in Jan 2024

6/10 Okay

louis

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The hallways and elevator needed to be vaccumed.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two. Thumbs up.
Our room was clean and very quiet. The waterslide was a huge hit for our son.
Stayed 3 nights in Jan 2024