Ratings based on 119 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Poolview room was overheated

Posted Dec 31, 2016
Pros: Great location, nice facility, concrete (quiet) floors, clean rooms, delicious breakfast, large pool/whirlpool, s'mores on the beach.
Cons: Poolview room too warm and did not cool off despite turning on the cooling system. "Queen" sized beds seemed too small. Sink/vanity in main bedroom.
Location: Canal Park shops and many restaurants are steps away, as is the lake walk. Glensheen mansion less than 10 minutes drive.
This hotel has almost everything going for it, with the exception of our poolview room which was so warm we couldn't sleep despite turning on the cooling system (in December with temps in the teens outside). The beds also seemed smaller than standard queen sized with people in both beds feeling like they were pushed to the edge. The other unusual thing about the room is that the sink/vanity are in the main bedroom with only the toilet and bath/shower behind a door. It made it a little more awkward to use the facilities and wash up when others were asleep. If it weren't for the room temperature and bed size, I would give this hotel and excellent rating.
Comment from Hotel Management
Jan 11, 2017 by Kelsey, Assistant Director of Guest Services, Hotel Management
Thank you for sharing your feedback with us! We appreciate your business and are glad you enjoyed our convenient location, complimentary breakfast, pool, and s'mores. I sincerely apologize for the room temperature that was hard to control. Many guests choose our lake side rooms that have access to walk outs or balconies and can let in fresh air, especially in the summer time. Thanks again--we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from St Paul, Mn

Amazing

Posted Dec 26, 2016
The location and views made this hotel a perfect choice. The staff added to that. Everything about this place was amazing.
Comment from Hotel Management
Jan 11, 2017 by Kelsey, Assistant Director of Guest Services, Hotel Management
Dear Lisa, Thank you for your wonderful review! We appreciate your kind words and look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Above average Hotel nestled on Lk Superior

Posted Dec 26, 2016
We have stayed here many times and we always enjoy our stay! You will not be disappointed with the location with views of the lake, helpful staff, free breakfast, smores on the evening, indoor pool and hot tub, and giant outdoor hot tub on the roof!
Comment from Hotel Management
Jan 11, 2017 by Kelsey, Assistant Director of Guest Services, Hotel Management
Dear Brian, Thank you for choosing the Inn on Lake Superior during your visits to Duluth! We're happy to hear that our amenities and perfect location in Canal Park work perfectly for you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lakeville MN

Friendly, quick check in and out...

Posted Dec 13, 2016
Pros: Clean....great staff
Cons: Nothing to mention....they do it right
Location: Very nice location no matter the time of yearLarry
Very accomodating, amenities a plus...extra effort by cleaning snow off car..much appreciated
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Great hospitality staff! Everyone was friendly and helpful.
1 out of 5
by A verified traveler

Way too noisy

Posted Dec 12, 2016
It was way too noisy. In our room, I could here clearly what was being said in the lobby and such. The walls are paper thin. There were people up yelling and screaming and running down the halls until 3am. And then breakfast started at 6am and all I could hear was dishes and people talking. I could even hear the waffle maker beep too! I slept horribly since it was so loud.
5 out of 5
Recommended
for Everyone
by A verified traveler from N.

Nice Hotel

Posted Dec 10, 2016
We stayed for a night and my family enjoyed it. I would stay here again when I come to Duluth.
Comment from Hotel Management
Dec 12, 2016 by Kelsey, Assistant Director of Guest Services, Hotel Management
Thanks for staying with us, Francis! We look forward to welcoming you back!
3 out of 5
by A verified traveler

great location on shore of lake superior

Posted Dec 10, 2016
Pros: location
Cons: see above
Arrived 30 minutes before 3 pm; was asked to wait ( as were other guests checking in) because "the rooms were still being made up". Come on! Housekeeping starts in the early a.m. and not that many guests had already arrived judging from the few cars in the parking lot. Having guests wait to check in 'til a prescribed hour even when rooms are ready for occupancy is not a welcoming policy!
Comment from Hotel Management
Dec 12, 2016 by Kelsey, Assistant Director of Guest Services, Hotel Management
Thank you for choosing the Inn on Lake Superior. I apologize our check in time did not meet your expectations. We hope it won't deter you from staying with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, but could've been better

Posted Nov 28, 2016
Found this hotel on Trivago as a last minute option for Thanksgiving evening; we were just passing through town. While we didn't use all of the amenities, what we did use went well. It's in a quaint part of Duluth, the breakfast was huge (but mostly carbs) and the room relatively clean in the parts that matter to me (the decorative pillows and decorative bedding was quite written and could be freshened up...plus there was a big hair on my shower towel). I would consider staying here again.
Comment from Hotel Management
Nov 30, 2016 by Kelsey, Assistant Director of Guest Services, Hotel Management
Thank you so much for staying with us during your Thanksgiving trip to Duluth! I'm glad we could accommodate all of your needs and that you'll consider staying with us again. We apologize for the bedding looking worn and will make changes accordingly. We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Canal Park hotel directly on Lakewalk

Posted Nov 26, 2016
This is our go-to Duluth hotel. With its location directly in Canal Park and on Lakewalk, there is no shortage of things to do/eat/see within a walkable distance. The nightly s'mores are a perk, and their free breakfast is one of the better ones our family has had. The staff is also terrific- this last time we visited, Expedia missed sending our reservation to the hotel so they moved us to an available upgraded room (3rd level Lakeview) and price-matched.
Comment from Hotel Management
Nov 30, 2016 by Kelsey, Assistant Director of Guest Services, Hotel Management
Dear Emily, Thank you for making the Inn on Lake Superior your go-to hotel in Duluth! Your wonderful review sums up the experience we hope every guest has with us. Please stay with us again soon!