Ratings based on 442 Verified Reviews

4.1 out of 5
73% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Nice but my room sucked

Posted Nov 14, 2017
I can't speak for the other floors but if you stay on the LL floor, you will have life. All night I heard what sounded like a herd of elephants all night. I was just waiting for somebody to fall through the ceiling. Other than that, the room was nice and the guy at the front desk was friendly.
Comment from Hotel Management
Nov 17, 2017 by Luis. F., Hotel Management
Dear Guest, We do apologize for the noise levels you experience during your recent visit to our property, our team we'll take immediate corrective actions to prevent happen again. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Nice hotel with friendly staff

Posted Nov 6, 2017
Cons: Breakfast was neat and clean and well organized. Adding Jimmy Dean Sausage patties would be great.
Location: 100 yards in front of the hotel is a Caribbean bar and grill. They have a bar back full of rum and only one bottle of bourbon; thank goodness it was
For the money, it was great. If you are expecting Four Seasons quality at this price, you will always be disappointed, but if you exercise some judgment and set your expectations accordingly, you will be pleased with this hotel. It is new, and it is clean. The beds were comfortable, and the staff is friendly and helpful. Breakfast is just like every other free hotel breakfast in the price range, not so great but neat and clean and gets you on your way quickly and not hungry. 100 yards in front of the hotel is a Caribbean bar and grill. They have a bar back full of rum and only one bottle of bourbon; thank goodness it was Woodford.
Comment from Hotel Management
Nov 7, 2017 by Luis F., Hotel Management
Dear Guest, We thank you for taking the time to share with us your experience at our facility, please be aware your comments are taking very serious and we will do everything possible to improve our product. Sincerely, Luis, F. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
I made a mistake in my reservation and Expedia and the hotel fixed it for me. Great team work.
Comment from Hotel Management
Nov 17, 2017 by Luis F, Hotel Management
Dear Guest, We are happy to learn about your great experience with us. Thank you for your feedback. Sincerely, Luis, F. General Manager
3 out of 5
by A verified traveler from Duluth,Ga

Ok hotel!

Posted Sep 18, 2017
Room had heavy tabaco smell. Guests were very noisy!
Comment from Hotel Management
Sep 18, 2017 by Luis F, Hotel Management
Dear Guest, We sincerely apologize for the inconvenience, we'll take inmediate corrective actions to preven happen again and reinforce our non-smoking policy. Thank you.
5 out of 5
by A verified traveler

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017 by Kristina, Hotel Management
Dear Guest, We do thank you for your exelent review we just receiven, hope we can earn your loyalty. Sincerely, Luis, F. General Manager
5 out of 5
by Charisse

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Nov 7, 2017 by Kristina, Hotel Management
Dear Charisse, Thank you for your 5 star review.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice but noisy

Posted Sep 6, 2017 on Orbitz
The hotel was fine in many ways. The only negative was the air conditioners are noisy and outdated.
5 out of 5
by Robert

Posted Aug 13, 2017 on Hotels
Nice place very clean and pleasant
Comment from Hotel Management
Aug 23, 2017 by Kristina, Hotel Management
Dear Robert, We thank you for choosing our hotel for your lodging needs, we appreciated your feedback as well. Sincerely, Luis, F. General Manager
5 out of 5
by Betsy G

Great time in a nice relaxing room.

Posted Aug 11, 2017 on Hotels
Our room was clean and comfortable. Our time was enjoyable.
Comment from Hotel Management
Aug 23, 2017 by Kristina, Hotel Management
Dear Betsy, We are delightful to learn about your great experience at our facility, hope we can earn your loyalty. Sincerely, Luis, F. General Manager
4 out of 5
by Adrienne

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Aug 23, 2017 by Kristina, Hotel Management
Dear Adrienne, We thank you for your feedback!! Best Regards, Luis, F. General Manager