Iron/ironing board, free WiFi, bed sheets

Reviews of Econo Lodge Dumas

2.5 out of 5
Econo Lodge Dumas
1719 S Dumas Ave, Dumas, TX

Reviews

6.6
Rating 10 - Excellent. 61 out of 322 reviews" "
Rating 8 - Good. 93 out of 322 reviews" "
Rating 6 - Okay. 66 out of 322 reviews" "
Rating 4 - Poor. 54 out of 322 reviews" "
Rating 2 - Terrible. 48 out of 322 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Jalisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon walking into our room it seemed clean untill I really looked the bathroom was disgusting bed sheets were not clean and having a fresh remodeled room did not show for it door didn’t fit the frame so the hall way lights shined thru all night fan was broken dust everywhere garbage from remodel all over hallways and outside The bathroom door knob was not even screwed on The tub was painted over and dirty The floor in the bathroom was absolutely disgusting The free breakfast was cheap and tasted like card board boxes We will never stay here again
Stayed 2 nights in Mar 2024
Response from Hiral Bhakta on Mar 22, 2024
Dear Jalisa,Thank you for giving us a feedback about your recent stay at EconoLodge we are sorry that it was not as per your expectation we will definitely look in to all the problems that you face and we are so sorry for that but we just wanted to add that remodelling has not completed we are still working on stuff but we are sorry for all the problems you had thank you we appreciate you and your business

8/10 Good

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Went while the place was apparently under renovation, the workers started loud music at 7 am and didnt care about any of the guests. Otherwise it was relatively quiet and clean would stay again for the convenience
Stayed 1 night in Jan 2024
Response from Hiral Bhakta on Mar 16, 2024
Thank you wyatt for giving us a feedback about your recent stay at EconoLodge we are sorry that you had issue related to noise in the morning we will talk to them about it and make sure that will not happen againThank you

2/10 Terrible

Clinton

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door did not have a lock on it and my 2 year old escaped out the room. The employee screamed at me. I’m suing for the unsafetyness of it.
Stayed 1 night in Dec 2023
Response from Hiral Bhakta on Dec 27, 2023
Dear Clinton ,we are sorry for what had happened to you we are looking in to it and forward this issue to the higher management and make sure that never happened again

10/10 Excellent

DANIEL, Crawford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in
Stayed 1 night in Dec 2023
Response from Hiral Bhakta on Dec 27, 2023
Hi Daniel We are glad you like the quick check in process and are services we are looking forward to see you againThank You

10/10 Excellent

TJ

Stayed 1 night in Dec 2023
Response from Hiral Bhakta on Dec 27, 2023
Dear TJ,Thank you for giving us a feedback about your recent stay we are glad you like your stay we hope to see you againThank You

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
It was basically okay, but the mini-fridge wasn't plugged in. Not an issue if you don't need it, but I kinda did. Fortunately it was a cold night so I just left my groceries in the car.
Stayed 1 night in Nov 2023
Response from Hiral Bhakta on Dec 17, 2023
Hi john,Thank You for your feedback about your recent stay at EconoLodge we appreciates you and your business and sorry for the issue you have to face during your stay we will look in to it Thank You!

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Hiral Bhakta on Dec 17, 2023
Thank you for your feedback regarding your recent stay at EconoLodge we glad your like your stay we appreciate you and your business and we will do are best to give you even better experience next time hope to see you soon Thank You!!

2/10 Terrible

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk friendly but room dirty. Window was open and wouldn’t latch. Lights not working.
Stayed 1 night in Nov 2023
Response from Hiral Bhakta on Dec 17, 2023
Thank you for giving us your feedback about your recent stay at EconoLodge we are sorry that it was not as [per your expectation we will take a steps to improve it Thank You!!

2/10 Terrible

Stacy

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Not ADA or service dog friendly
I was originally given a first floor room at my request as a disabled individual on oxygen. When I took the key and went to the room, it was occupied. The only other room was on the second floor. After driving all day, and with their no refund policy because of the timing that I booked the room, I decided to take the second floor room. I spoke to Roshan as I was checking out and expressed my dissatisfaction. We agreed he would refund me 50% of the room rate. Apparently he was only trying to appease me, as here it is 3 weeks later and no refund. Also, if you bring your service dog or pet, please note the only area of grass is on the outside of the fence, in the front of the establishment, on the busy highway.
Stayed 1 night in Oct 2023
Response from Hiral bhakta on Oct 26, 2023
Hi stacy ,Thank you for feedback about your stay at EconoLodge we are sorry that it was not as per expectation we will try are best to improve it and the refund has already been processed we are sorry for the delay too

10/10 Excellent

DANIEL, Crawford

Stayed 1 night in Oct 2023
Response from Hiral bhakta on Nov 3, 2023
Hi Daniel Thank you for your feedback about your recent stay at EconoLodge we glad you like your stay with us we promise to improve it everyday Thank you!!

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Sep 2023
Response from Hiral Bhakta on Oct 16, 2023
Hi karen ,Thank you for giving us feedback about your recent stay at EconoLodge we are sorry that it was not as per your expectation we will try are best to improve it next time we hope to see you agian Thank You

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hiral Bhakta on Oct 16, 2023
Thank you for taking time and giving us a feedback about your recent stay at Econo Lodge we appericiate you your time and business we glad you like your stay with us we hope to see you againThank you!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left
I walked out
Stayed 1 night in Sep 2023
Response from Hiral Bhakta on Sep 8, 2023
hi Jo, we are sorry that our hotel is not as per your expectation we understand your issues and apologies to any inconvenience you have to go through we just wanna let you know that we are working on improving the property its gonna be remodel completely in couple months we hope to see you again and give you a best experienceThank You!!

8/10 Good

michael, charlotte

Traveled with family
Liked: Cleanliness, staff & service
Good value. A!ong travel way.
Stayed 1 night in Aug 2023
Response from Hiral Bhakta on Sep 3, 2023
Hi MichaelThank you for taking your valuable feedback about your recent stay at EconoLodge we will appreciate your time and business and we will use your feedback to improve our services we hope to see you again thank you!!

2/10 Terrible

Amber

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was insanely hot when I got inside. AC wasn't the best and room was either too hot or the AC was insanely loud and turned off randomly. Wouldn't stay again
Stayed 1 night in Aug 2023
Response from Hiral Bhakta on Sep 3, 2023
Hi Amber,Thank you for your feedback about your recent stay at EconoLodge and we are sorry that you have issues with A/C we understand your inconvenience we are so sorry for that and lastly just wanted to assure you that we will use your feedback for improvement and fix the issues we hope to see you again,Thank You!!

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Stayed 1 night in Aug 2023
Response from Hiral Bhakta on Sep 3, 2023
Hi Ernest,Thank you for taking your valuable feedback about your recent stay at EconoLodge we will appreciate your time and business and we will use your feedback to improve our services we hope to see you again thank you!!

4/10 Poor

Madel refugio

Traveled with family and small children, Traveled with family
Disliked: Amenities
Tenía una cucaracha en lavado de manos corriendo y olía mal el cuarto las cobijas horribles pican están muy viejas !
Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Jul 27, 2023
Dear Madel,gracias por sus comentarios sobre su reciente estadía en EconoLodge y lamentamos que haya tenido problemas relacionados con la limpieza y el olor de la habitación gracias por informarnos de eso haremos lo mejor para solucionar el problema gracias

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Jul 29, 2023
Dear Marsha,Thank You for sharing your valuable feedback about your recent stay at EconoLodge we appericiate you and your time and we are glad that we are able to give you comfortable stay we promise to keep it up with and looking forward to see you again, Thank You!!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Jul 27, 2023
Thank you for giving us your valuable feedback about your recent stay at EconoLodge and we are sorry that its not as per your expectation we will assure you that we will use your feedback for improvementThank You

4/10 Poor

casey

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good place to sleep but needs updates
We just needed a place to sleep so we weren’t expecting fancy. But our room wouldn’t lock, all 4 rooms we booked had issues with toilets. The hotel needs some updates and the halls smelled like moth balls. The staff was super friendly and beds comfy
Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Jul 25, 2023
Hi Casey,Thank You for your feedback about your recent stay at EconoLodge we are sorry that you have to face the issues with toilet and door Lock we look in to it and improve it for sure and also wanted to assure you that new management has just took over the property and they are gonna fully renovate the property soon so we can give you a comfortable stayThank You!!

4/10 Poor

Clay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and staff friendly, but missing grout and obvious wear hurt the overall experience. Also, the room was warm and musty, with the AC off until we turned it on. It did cool down fairly rapidly.
Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Jul 25, 2023
Hi Clay,Thank you for sharing your feedback about your recent stay at EconoLodge we apologies to you that we fail exceed your expectation regarding the over all room condition we promise you that we will use your feedback for improvement and give you better comfort next time and also wanted to mention that this property is going to do major renovations so we are hoping to serve you better next timeThank You!!

8/10 Good

RICHARD

Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Sep 3, 2023
Hi Richard,Thank you for taking your valuable feedback about your recent stay at EconoLodge we will appreciate your time and business and we will use your feedback to improve our services we hope to see you again thank you!!

8/10 Good

Charles

Stayed 1 night in Jul 2023
Response from Hiral Bhakta on Sep 3, 2023
Hi CharlesThank you for taking your valuable feedback about your recent stay at EconoLodge we will appreciate your time and business and we will use your feedback to improve our services we hope to see you again thank you!!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jul 25, 2023
Thank you for your feedback about your recent stay at EconoLodge we are glad that you like your stay and we appreciate your positive response Thank you!!

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean n comf .
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 29, 2023
Dear kelly,Thank you for taking our survey about your recent stay at EconoLodge we appreciate your feedback and time and thank you for positive review we will share this with are team and try to give you best experience each timeThank you!!

10/10 Excellent

Joann L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
I have no complaints at all.
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 29, 2023
Dear Joann,Thank you for your valuable feedback about your recent stay at EconoLodge we appreciate you and your time and thank you for your positive feedback we will share this with are team and also we promise you that we will serve you even better next time and keep up with your expectationsThank you!!

4/10 Poor

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and stinky
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 29, 2023
Thank you for take our survey about your recent stay at EconoLodge we appreciate you and we are sorry that your stay is not as comfortable we will try are best to serve you better next time and just wanna let you know that new management has just take over the property and in process to renovate the property so we are hoping to give you better experience next timeThank You!!

8/10 Good

Kimberlee

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Underwear left in the bathroom
We only stayed a few hours in order to get a few hours of sleep before we got back on the road. All was wll except a pair of blue womens underwear was left on the shower curtain for all to see - not sure if they were clean or dirty and not sure if the room was really clean or not. Except for that all was acceptable at best
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 29, 2023
Dear Kimberlee,Thank you for giving us your valuable feedback about your recent stay at EconoLodge and we are so sorry about the incident happen we will discuss this with are management and house keeper team and make sure this will not happen again we will try to give you best services next time hope serve you in futureThank you!!

4/10 Poor

Trace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were really nice. However, bathroom floor was sticky, mattress had holes and spring poking through hole, no room coffeemaker, the hallways felt like the heat was going (it's Texas in June!) one lamp was unplugged, I had to get the alarm clock replaced, and both the room phone and TV had to be reset by maint. in order to get them working.
Stayed 2 nights in Jun 2023
Response from Hiral Bhakta on Jun 25, 2023
Dear trace thank you for taking a survey reguarding your recent stay at EconoLodge we appreciate you and your time and also we are sorry for our entire team that you stay was no as expected we are sorry about all the issues that happen we wanna let you know that new management gonna renovate the whole property so that we can give you better service next time .we are hoping to serve you again in future thank you!!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly front desk
I needed a place to crash for one night. This was in the perfect location for the right price! The front desk gentleman was very nice, the room was very clean and was just what I needed!
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 25, 2023
Dear Heather,thank you for taking time and take our survey regarding your recent stay at EconoLodge we appreciate you and your time and your feedback is most important to us and we are glad that you liked your stay and thank you for your positive feedback and we also promise you to serve you even better next time. please keep coming Thank You!!

10/10 Excellent

DANIEL, Crawford

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 19, 2023
thank you for your valueable feedback we appericiate your business thank you so much

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and a little pricey
Great parking for truck/trailer. Clean, Comfortable room. A little pricey for what it is......bout 20 bucks higher that it should be......but I have paid same or more for worse room in the past
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 19, 2023
thank you so much for your valuable feedback we appericiate your business and we are looking forward to see you againthank you

2/10 Terrible

Cecilia, Highlands Ranch

Disliked: Cleanliness, property conditions & facilities
Horrible! Rundown property. AC was noisy, old and ineffective. Bathtub was not drained. Two old towels for a party of 4. They shouldn’t charge $110 a night. That’s a rip off considering the condition of the place. I should have read the reviews. I was too tired from driving a needed a place to stay. Dumas smelled like sewer. I know that was not the hotel’s fault but it did not help. If they are not going to fix the place, then they should not charge more than $20 a night!
Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jun 13, 2023
Thank you for taking your valuable time and give us a feedback about your recent stay at Econo Lodge, and sorry that your stay was not per your expectation we apologies to you for that and we are assuring you that new management just took over the property and we are about to start remodeling on this property so we are hoping to give you comfortable stay next time Thank you for your feedback,Hope to see you againThank you

10/10 Excellent

MARCUS

Stayed 1 night in Jun 2023
Response from Hiral Bhakta on Jul 25, 2023
Thank You for your positive feedback about your recent stay at EconoLodge we appreciate you and your businessThank You

2/10 Terrible

Sylvester

Stayed 1 night in Jun 2023

2/10 Terrible

Lila

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds didn’t have a fitted sheet and the springs were so bad they gave me bruises, barely got any sleep due to the bad mattress
Stayed 1 night in May 2023
Response from Hiral Bhakta on May 31, 2023
thank you for taking time and giving us your valuable feedback we are sorry for your bad experience we take this in consideration and improve it property is under new management now and we are gonna start remodeling really soon thank You for your business

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel was old and they called the room clean...not even close..went to desk to check out and no one to assist..not worth the money
Stayed 1 night in May 2023
Response from Hiral Bhakta on May 26, 2023
Thank you for taking time and give us your valueable feedback we apologies that your last stay was not comfortable and sorry that we are short staff too but its under new management now and we are fixing to renovate the whole property so it will be completely different next time please give us some time and keep coming Thank you

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
It’s ok for a cheap hotel And that’s what I needed. Could have been a little cleaner. But other than that it was fine.
Stayed 1 night in Apr 2023
Response from Hiral Bhakta on May 18, 2023
thank you for staying with us and giving your valuable feedback, i am so sorry on behalf of my team that your stay was not comfortable we are apologies to you for that and we will make sure we will do the improvement just to wanna mention that the property is under new management now and we are in process to renovate the whole property so please keep coming we appreciate your businessthank you

6/10 Okay

Jim

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not clean. Black mold in bathroom.
Stayed 1 night in Apr 2023
Response from Hiral Bhakta on May 18, 2023
thank you for staying at Econo Lodge and i am so sorry that your stay was not comfortable we are so sorry for that we will do are best to solve this problem and wanna let you know that this property is under new management now and we are in process to renovate the whole property so please keep coming we appreciate your businessthank you

4/10 Poor

Felipe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was not clean. Lobby, hallway, and the room were not clean. The sheets on the beds had to be replaced as we were ready to go to sleep.
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I was assigned to was absolutely disgusting. It was filthy and in major disrepair.
Stayed 1 night in Mar 2023

8/10 Good

jeffery

Liked: Staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Deborah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good basic dining within a short walk. The smoke detector was hanging from the ceiling in a plastic bag. The bottom sheet was damaged and wasn’t large enough to tuck in around the mattress. The mattress pad was for a single bed (on a queen). Only one face cloth and one of the hand towels was either dirty or stained. We will never stay at an Econo Lodge again.
Stayed 1 night in Mar 2023

2/10 Terrible

Christian

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The door didn’t close all the way because it had been kicked in previously and half assed repaired. Smelled like mold and cigarettes. The beds suck. I’m surprised they don’t charge by the hour.
Stayed 1 night in Feb 2023

2/10 Terrible

michael

Stayed 1 night in Feb 2023

2/10 Terrible

Larry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were filthy. Don’t think they had been vacuumed for weeks. Vomit stains and very dirty carpets. I would not recommend this hotel. I would like to know how to request a refund.
Stayed 1 night in Jan 2023

10/10 Excellent

DANIEL, Crawford

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Hillary

Traveled with family
Dirtiest hotel ever.
Dirtiest hotel I’ve ever stayed in. Toilet had urine and hair all over it, stains on carpet, French fries on floor. Spills in the fridge. Pillows looked like someone had just been napping on them. Free breakfast was advertised but was only coffee and juice.
Toilet bottom and floor
French fry
Stained,unvaccumed carpet
Stayed 1 night in Jan 2023

2/10 Terrible

James