Ratings based on 180 Verified Reviews

2.2 out of 5
28% of guests recommend
2.4 Room cleanliness
2.5 Service & staff
2.4 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by kathleen

Dirty and disgusting

Posted Jul 29, 2017 on Hotels
This place was awful. First room stunk of lemons like it was covering up something. Personal hair and excrement stains were in the bathroom. Opened left over soaps from previous guests. Hallways stunk of ethnic food.
Comment from Hotel Management
Aug 4, 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017
Thanks for staying with us. We appreciate your feedback
2 out of 5
by A verified traveler from Harrellsville

Needs Updating

Posted Jul 6, 2017
Pros: The staff was great, and the carpeting seemed newish. The room size was also great.
Cons: An extra trash can - there was only one in the bath. CLEANLINESS of the tub/shower.
Location: The whole local area is basically a commercial center, with lots of shopping & dining options.
The bed was hard and painful, pillows flat, shower walls covered in soap scum, and the freezer in the mini fridge needed to be defrosted. The towel rack was broken. TV remote did not work (the batteries were new, it just would not operate the television), and the volume had to be turned up to near deafening levels to be heard above the sound of the air conditioner.
Comment from Hotel Management
Jul 21, 2017 by EDDIE, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Students
by A verified traveler from Raleigh, NC

Great for a Super 8

Posted Jul 4, 2017
At a price that was about half what "everyone else" was charging I was very pleasantly surprised to find the staff to be wonderful and the room to have a small fridge and microwave. I made the mistake of not reserving a non-smoking room so this was the first time I have stayed in a "designated" smoking room in decades. The hallway...you could tell it was a smoking floor...but once in the room..I couldn't tell anyone had smoked in it. This is NOT a fancy place, but the location is totally safe, and the price was a very pleasant surprise.
Comment from Hotel Management
Jul 21, 2017 by EDDIE, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by Kenya

Unsanitary

Posted Jul 3, 2017 on Hotels
Was disgusting and very upset!
Comment from Hotel Management
Jul 21, 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Posted Jul 3, 2017 on Hotels
Good value for the location. Cheap and cheerful
Comment from Hotel Management
Jul 21, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted May 13, 2017 on Hotels
fair
Comment from Hotel Management
May 17, 2017
Thank you for staying with us, we are still doing remodeling for hallways and bathrooms hoping after which guests would like it better than for now. once again thank for staying with us.
3 out of 5
by Cody

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 8, 2017
Thank you for staying with us.
1 out of 5
by BRENDA B

super 8 should be super hate

Posted Apr 26, 2017 on Hotels
this is the second worst motel I have ever stayed.Beds on iron frame no box spring two flimsy towels for two people one hand towel for two. one shampoo. toilet rocked ,plaster off the walls, nasty looking bathtub. there were roaches, no coffee pot I will never stay at another super 8
Comment from Hotel Management
May 2, 2017
Thank you for your feedback
1 out of 5
by Kelly

DO NOT STAY HERE

Posted Apr 3, 2017 on Hotels
ABSOLUTELY DISGUSTING! Cat urine odor in the bathroom, within an hour of being there yellow moisture began dripping from the ceiling onto the floor, toilet and sink. Don't bother complaining to the front desk. They won't refund your money and the manager won't even talk to you face to face. Tells me to send an email and I have yet to get a response from super 8 website or the manager. Please go down the road to another place. You will regret spending even a penny in this run down shack.
Comment from Hotel Management
Apr 5, 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. I believe from the content of review its for the stay on march 28th for Addison. WE HAVE REFUNDED THE RENT TO THE MASTER CARD ENDING IN 4046 PROVIDED TO US FOR PAYMENT BY HOTELS.COM YOU MAY PLEASE CONTACT HOTELS.COM FOR REFUND ON YOUR CREDIT CARD