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Reviews of Solway Lodge Hotel

3 out of 5
Solway Lodge Hotel
97-99 Annan Road, Gretna, Scotland

Reviews

8.2

Very Good

Rating 10 - Excellent. 96 out of 271 reviews" "
Rating 8 - Good. 110 out of 271 reviews" "
Rating 6 - Okay. 51 out of 271 reviews" "
Rating 4 - Poor. 9 out of 271 reviews" "
Rating 2 - Terrible. 5 out of 271 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Staff & service
Great hotel
I would highly recommend this hotel.Its value for money .We stayed in the annex.The rooms are spotlesy clean and have all the facilities you need. lovely breakfast in the morning with friendly service.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff were brilliant!
Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Stayed 1 night in Jan 2024

2/10 Terrible

stewart

Traveled with group
I have never stayed anywhere as bad. The so called room was what looked like a converted stable. It was cold, smelly and dirty, I had to clean the toilet seat before I could use it. The carpets are filthy and the place stunk of dogs. Sleeping was impossible due to 3 dogs in the next room, more like a kennel than a hotel. The pub is unwelcoming and we were expected to have our evening meal next to the bar on a tiny bar table. We left and had a takeaway instead. We didn’t go for breakfast after seeing what we did the night before so can’t comment on that. I understand it was nye but if you are accepting guests you really should ensure you can cater for them. I understand it is a dog friendly hotel but expecting guests to dine with dogs on the floor and sleep in poorly insulated rooms with 3 dogs in one room next door is pathetic and no excuse for the cleanliness. An absolute horrible place and I pity anyone expecting to enjoy a wedding in this place. Pathetic and disgusting and I don’t know how companies like Expedia can advertise places like this.
Stayed 1 night in Dec 2023

10/10 Excellent

Geraint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very helpful and welcoming Good atmosphere and food 👌
Stayed 1 night in Dec 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Gail

Stayed 1 night in Nov 2023

8/10 Good

Dorothy, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Carlisle.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used The Solway Lodge as a stopover for one night. It had everything we have come to expect from a Scottish hotel, great welcome, clean and comfortable room, and great breakfast (wonderful haggis).
Stayed 1 night in Nov 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with all the facilities required.
Have stayed here many times en-route to our home in the Highlands. It is conveniently located and provides all the facilities one would require for our needs such as restaurant for evening meal and breakfast along with a licensed bar!
Stayed 1 night in Oct 2023

10/10 Excellent

matthew

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean external accommodation next to hotel. Food was excellent and staff very friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff really good dinner and breakfast. Lovely room good facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Staff & service
Arrived just after they had stopped serving food! Gentleman on reception said he would check and see if they could do us something and they did. Food was amazing huge plateful. Staff really nice and couldn’t be more helpful
Stayed 1 night in Sep 2023

6/10 Okay

Josie

Disliked: Staff & service
Won’t be back.
Very pleasant lady at reception on arrival. However, we booked dinner for 7pm, waitress took order at 7.30pm, finally served at 8pm. Not waitress’ fault, only one working doing everything. They need to get more staff as this is not good enough. We won’t be back.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Thoroughly enjoyed our stay. Only problems were that we had booked for four nights and requested a ground floor room. It would appear that the hotel were only given a booking for three and no request for a ground floor room. Despite this the hotel accommodated us for four nights. There seems to have been a breakdown in communication between Hotels.com and the hotel. All credit to the hotel for their hospitality. We were made very welcome by all the staff.
Stayed 4 nights in Sep 2023

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Trevor

Stayed 1 night in Aug 2023

8/10 Good

Alison

Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Clean rooms, good food, great place to stay
Spotless rooms, we had dinner in the restaurant which was really nice, good selections of drinks at the bar. Breakfast was really nice and cooked fresh to order. Rooms could do with at little bit of modernisation but overall a great place to stay and will definitely stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Dinner was excellent!
Stayed 1 night in Jun 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, lovely food and great service. Even allowed us to leave our Dogs in the room as it was so hot outside. Looking forward to our return visit 😊
Stayed 2 nights in Jun 2023

10/10 Excellent

Margaret

The hotel was in a great location. Staff were friendly. Lovely comfy room. Very clean. Bar area great. Food lovely. Would recommend x
Stayed 1 night in Jun 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

David Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad location for our visit to Carlisle races
Stayed 1 night in Mar 2023

10/10 Excellent

Chris

Stayed 1 night in Feb 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
It was clean, comfortable and supplied a great breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gretna visit
Our stay was short, the staff were very cheery and friendly on arrival. Made us feel welcome. we went to the outlets which was about 3-5 minutes from the hotel. We stayed there for dinner, couldn't fault the service or the meal, I had a sirlion steak and my wife had balmoral chicken. both were very nice. Breakfast next day had a choice of cereals and porridge, fruit and various fruit juices and a full scottish breakfast. service was great. The girl behind the bar was very friendly and couldn't do enough for you. If i am in the area again, I will go back to the Solway Lodge.
Stayed 1 night in Feb 2023

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely chalet option nice cooked breakfast / lots of dogs though which may put people off
Stayed 1 night in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous staff were brilliant no complaints
Stayed 1 night in Feb 2023

10/10 Excellent

Lyn

Stayed 1 night in Feb 2023

10/10 Excellent

Louis

Stayed 1 night in Jan 2023

10/10 Excellent

Megan

Stayed 1 night in Dec 2022

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
No hassle service as expected
Stayed 1 night in Dec 2022

10/10 Excellent

victoria

Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Stayed 1 night in Oct 2022

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
I Needed A One Night Stay In The Area. Solway Lodge Was A Natural Choice! Handy For The A/M 74/ M6 I Have Used In The Past and As Usual It Was Up To My Expectations ! A Comfortable Bed, + First Class Meal In The Evening & Breakfast Equally Good! 10 Out Of 10 Any Day.
Stayed 1 night in Oct 2022

4/10 Poor

Jill

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tiny shower, no water pressure at all ( dribble at best) breakfast was not great
Stayed 1 night in Sep 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the bridal suite which looked like it had been refurbished recently, both the bathroom and bedroom looked very nice, great to have a bath and shower. We ate in the bar the evening we arrived which was good and had a tasty breakfast the day after. Would happily stay, and eat here again if we are in the area.
Stayed 1 night in Apr 2022

10/10 Excellent

Kirsteen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place for family. Very quiet room and good breakfast.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Lovely staff but not what we expected
The staff at the hotel couldn't have been better but saying that , I was a little disappointed. The room was not in the hotel but a 'chalet type' room in the car park. The bathroom had a lovely walk in shower but was so small we could hardly get in past the door, not ideal as my husband has mobility issues. The wifi was non existent which is what happens when you have a poor signal and lots of rooms sharing the same log in. Having said that rhe meal in the dining room and the breakfast were both excellent so we did enjoy that but overall not what we were expecting as a special treat for the last night of our holiday.
Stayed 1 night in Mar 2022

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solway lodge
Excellent breakfast
Stayed 1 night in Jan 2022